I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pip... See more
Company replied
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit.... See more
Company replied
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... See more
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Company details
Written by the company
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Contact info
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, United Kingdom
- 01225 332181
- Info@romanrod.com
- romanrod.com
4.9
Excellent
250 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent prompt service to deal with…
Excellent prompt service to deal with the problem.
Report and photos with notes sent to I me the same day.
April 10, 2025
Reply from Roman Rod Ltd
Thanks so much for the review Lynda! We always try and get the full report back to people within 24-48 hours after reviewing everything back in the office. All the best and thanks again for taking the time to review us!
Reply from Roman Rod Ltd
Thanks Moira, please let us know if you ever need us again in the future!
Super efficient and communicative
Super efficient and communicative. Quick to respond and a nice family run business.
January 7, 2025
Reply from Roman Rod Ltd
Thanks for taking the time to review Tom! Always happy to help you whenever needed!
Really happy with the service provided…
Really happy with the service provided by sam and the team. My go to guys for any drainage issues and Will be using them in the future as and when needed.
April 1, 2025
Reply from Roman Rod Ltd
Thanks for your review Peaky Builders! Always here whenever you need us!
Reply from Roman Rod Ltd
Thanks Daniel, Glad we were able to assist you on that survey!
highly recommended family business
I requested service by email over a weekend.
I was pleasantly surprised and pleased to exchange emails over the weekend with agreement to attned the property on the Monday morning.
The service was both extremely efficient and courteous - they wanted the customer to be delighted and insisted I call back should the problem reoccur soon.
I discovered this is a family run business operating in this area for 40 years. It shows.
HIGHLY recommended service.
April 7, 2025
Unprompted review
Reply from Roman Rod Ltd
Thank you so much for your kind words and review! It was a great meeting you, and I’m glad we could assist quickly and get everything sorted for you. We’re proud to be a family-run business with deep roots in the area, and hearing feedback like this means a lot. If you ever need anything in the future, don’t hesitate to get in touch! Thanks again for the recommendation!
Sam
Prompt and excellent service
Prompt and excellent service. The video Sam did was really useful to see exactly what the problem was and what was done. Highly recommend. Thank you
April 2, 2025
Reply from Roman Rod Ltd
Thanks so much for taking the time to review Clare! Happy to have helped sort this problem and the video is a service we offer when customers can’t be there or would like to be updated! Any issues in the future just let me know!
Sam
Outstanding service
Responsive, friendly and knowledgeable - an outstanding service. Thank you!
June 24, 2024
Reply from Roman Rod Ltd
Thanks Paul, very kind review and much appreciated on our side! Look forward to helping you again in the future if ever needed!
Sam
Reply from Roman Rod Ltd
Thank you for your review Ms Hitchcock!
Sam
Clear and prompt communication…
Clear and prompt communication throughout. Sam managed to fit the job in a day earlier than planned. He turned up courteous and cheerful - fixed the problem quickly and was very respectful and positive throughout. Have used this company on previous occasions with the inherent drainage problems of a Victorian house and would highly recommend them.
April 2, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks Jane, this review means a lot to us here at Roman Rod. Hopefully you wont need us again for a while, but if you do we would be more than happy to help again!
Sam
Quick and easy.
November 14, 2024
Reply from Roman Rod Ltd
Thanks Matthew for taking the time to review!
Reply from Roman Rod Ltd
Thank you for your kind review!
Reply from Roman Rod Ltd
Thanks for reviewing Allan!
Great service
From the early morning distress call to finishing the job, Sam was calm and professional throughout and dealt with the blocked drain at my Mum’s house quickly and efficiently. I couldn’t have been happier and would highly recommend his services.
March 31, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for the review Simon. It was great to meet you both. Bit of a tricker one but we managed to get it done in the end! The lovely weather certainly helped too! Thanks again for taking the time to detail your experience with us at Roman Rod. Any future issues please give me a call.
Sam
Excellent service
Sam arrived on time with a very positive attitude. He is a good listener & collaborator, as well as a very hard worker. He went above & beyond to fix the problem & offered useful, clear advice on how to avoid problems in the future. Highly recommended.
March 17, 2025
Reply from Roman Rod Ltd
Thanks for taking the time to post this review Simon! You help my business by posting about your experience so others can see it too! Any issues in the future I will be more than happy to help.
Thanks
Sam
For me it is all about punctuality
For me it is all about punctuality, professionalism, politeness. Roman Rod had all three in abundance. To polish of the performance all was left neat and tidy. Thank you Sam.
March 25, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for taking the time to review Philip! Very pleased we were able to help. Any issues in the future be sure to get in touch!
Sam
Quick response and very helpful
Quick response and very helpful, happy team who sorted out the drain for me.
March 21, 2025
Reply from Roman Rod Ltd
Thanks for taking the time to review our services!
I couldn’t be more happy with the…
I couldn’t be more happy with the professionalism of this business.
Turned up when they said they would, very clean and polite and had a wealth of knowledge so it filled me with confidence that the job would be completed correctly and swiftly.
Will be using they for any jobs going forward.
March 19, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for taking the time to review our services Richard. I will be more than happy to help again should you need us!
Rapid response
Rapid response. Exceeded expectations with a brilliant 'can do' approach.
Thank you.
March 8, 2025
Reply from Roman Rod Ltd
Thanks Kevin, that’s how we operate at Roman Rod! Happy to have helped!
Reply from Roman Rod Ltd
Thanks for taking the time to review us Anthony!
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