I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pip... See more
Company replied
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit.... See more
Company replied
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... See more
Company replied
Company details
Written by the company
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Contact info
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, United Kingdom
- 01225 332181
- Info@romanrod.com
- romanrod.com
4.9
Excellent
250 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Roman Rod Ltd
Thanks Anthony, we pride ourselves on our professionalism!
Always outstanding work from Sam at…
Always outstanding work from Sam at Roman Rod! Highly recommend
March 18, 2025
Reply from Roman Rod Ltd
Thanks again Dale!
Sam Burns came to my rescue
Sam Burns came to my rescue
Excellent efficient & polite service
Tidy finish & very helpful
Top Bloke 😊
March 20, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks Lauren, glad we managed to help you out! Call us anytime!
Brilliant service
Brilliant service, had a problem with blocked drain answered phone straight away and arranged to come out. Soon cleared and all sorted, super friendly and knowledgeable.
March 11, 2025
Reply from Roman Rod Ltd
Thanks for your review Sharon! Happy to have been able to help!
Such great service
Highly recommend. Very quick response and really helpful communications. Booked a visit in super quick and did a great job. Thank you ✨
March 17, 2025
Unprompted review
Reply from Roman Rod Ltd
Really appreciate the recommendation! Glad we could get to you quickly and get things sorted. Thanks for the kind words!
Sam
Reply from Roman Rod Ltd
Appreciate that! We’ll happily take the 11 out of 10—means a lot. Glad we could help!
Sam
Very quick response
March 10, 2025
Reply from Roman Rod Ltd
Thanks! We know how important a fast response is—glad we could help!
Sam
Responsive, friendly, helpful
Sam was responsive and turned up very quickly, he was friendly and provided really helpful advice about the issue with our drains and next steps. I highly recommend Roman Rod!
March 14, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for the great review! Glad we could get to you quickly and sort things out. Appreciate the recommendation!
Roman Rod responded immediately with…
Roman Rod responded immediately with help with the blocked drain . The young man who came was efficient and friendly and the job was completed calmly . He was so reliable in a stressful situation.
Thank you so much Roman Rod.😊
February 21, 2025
Reply from Roman Rod Ltd
Thanks for taking the time to review! Very happy to have been able to help and get that drain jetted clear for you! If you need anything in the future I would be more than happy to help!
Thanks Again,
Sam
Problem sorted the day after I called!
Problem sorted the day after I called!
Sam is lovely to deal with and did a great job. I'd heard such good things about Roman Rod I didn't bother to get another quote. Happy to recommend.
March 4, 2025
Reply from Roman Rod Ltd
Thanks so much for taking the time to review and for such a positive review of my services! Very happy to have helped you out and more then happy to do so again if ever needed!
Thanks again,
Sam
Fast and efficient
Excellent work from Sam identifying a problem and sorting it out quickly. Many thanks!
March 4, 2025
Unprompted review
Reply from Roman Rod Ltd
You’re most welcome, thanks for using Roman Rod! Always happy to help!
Reply from Roman Rod Ltd
You are most welcome, thanks for taking the time to review!
Turned up within hours of placing the…
Turned up within hours of placing the call and problem fixed within the hour. Very thorough and the camera inspection was well worth the money for peace of mind. Would certainly use again though not too soon I hope.
February 18, 2025
Reply from Roman Rod Ltd
Thank you so much for your kind words! It’s great to hear you were pleased with our service and that the camera inspection provided you with peace of mind. I aim to be thorough and efficient, so it’s great to know we hit the mark. Hopefully, you won’t need us again too soon, but if you do, we’ll be happy to help!
Thanks again for the review,
Sam
Job done, no nonsense.
A drain at my property was blocked. Upon contacting Sam, he returned my call promptly, was polite & professional. He turned up that day (when he said he would) and cleared the drain with no issue. Would use him again.
February 10, 2025
Reply from Roman Rod Ltd
Thank you for taking the time to review Mr Down. Happy to of been able to help!
Sam
Excellent service
Efficient, came within few hours to resolve the issue. Friendly and professional. Recommend them.
February 14, 2025
Reply from Roman Rod Ltd
Thanks for the review Sandrine! Glad we got your sink flowing again!
Could not be faulted!
Very helpful sorted the sewers out by clearing blockage very quickly and efficiently
February 14, 2025
Reply from Roman Rod Ltd
Appreciate you taking the time to review my service Adele! Many thanks.
Sam
Feedback of Letting Department
Sonia was very helpful with the whole process and everything was sorted very quickly.
February 4, 2025
Reply from Roman Rod Ltd
Thank you Vicky!
Great job
Sam texted to say he was on his way and arrived on time. He was very professional and courteous throughout and did a great job.
February 10, 2025
Reply from Roman Rod Ltd
Thank you Andrew, your review is greatly appreciated!
Highly recommended
Extremely quick and efficient service. Price quoted prior to job. Sam is very friendly and knowledgeable and dealt with our drain problem quickly and efficiently. I would have no hesitation in recommending his services.
February 6, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for your review Elaine! More than happy to have been of service!
Great service
Very efficient service. Polite, helpful and capable. What more would one want?
February 3, 2025
Reply from Roman Rod Ltd
Thanks for your review Sallie!
Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.