Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... See more
Company replied
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I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on... See more
I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent servi... See more
Company replied
We had placed an order, but didn't realise the item we ordered needed two batteries in order to function properly. Ron Smith & Co Ltd emailed us immediately to let us know and ask how we wished to pr... See more
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Company details
- Lawn Mower Store
- Garden Center
- Landscaping Supply Store
- Lawn Mower Repair Service
- Machine Repair Service
- Machine Shop
Written by the company
We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.
Contact info
Newtown Road 4, WR5 1HF, Worcester, England, United Kingdom
- 01905738800
4.9
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found the process buying the product…tiller
I found the process buying the product very easy and helpful.
March 5, 2025
Reply from Ron Smith & Co Ltd. - Worcester
Thank you, Lyn.
Reply from Ron Smith & Co Ltd. - Worcester
Thank you, Tex.
What a pleasure to visit Ron Smiths
What a pleasure to visit Ron Smiths. I dropped off an automower for service and picked up a new chain for my saw. Efficient, friendly, knowledgeable staff who obviously enjoy their work! Service excellent, prices reasonable. A real example of how to run a customer focused business!
February 14, 2025
Unprompted review
Reply from Ron Smith & Co Ltd. - Worcester
Thank you, Simon! We really appreciate you taking the time to leave us a review.
Dealing with Ron Smith.
Dealing with Ron Smith was very reassuring. did everything they said they would, best prices, delivered on the day they said they would, on time. very informative when the ride on mower was delivered. exceptional value. would always trust them in the future.
January 29, 2025
Unprompted review
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for taking the time to leave us a review, Keith, we greatly appreciate it.
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for your review.
Excellent service
Site easy to navigate. Found the item I required quickly. Easy ordering. Excellent service.
December 16, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you, Sheila.
Excellent service all through and…
Excellent service all through and really great installation by Ian who went through every aspect
November 7, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for taking the time to leave us a review, Jill.
Good communications; fast delivery
Item was on back order, but I was kept up to date. Once in stock delivery was next day.
October 1, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for your review.
Arrived well packaged within expected…
Arrived well packaged within expected time-frames. Thank you.
October 4, 2024
Unprompted review
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for your review.
Supper fast delivery
Supper fast delivery. Received a complimentary lawn mower oil .
The price of the mower Wes £50 cheaper than some other sellers.
I tried the mower today, it's working well.
Thank you.
September 23, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for taking the time to leave us a review.
Navimow.
Ordered, delivered within 2days trouble free,excellent service. Would highly recommend.
September 26, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you, Philip.
Online retail as it should be.
Quick to respond to email query. I therefore bought a polesaw and item was delivered next working day. Great service, communication and prices. Fully tracked delivery.
Online ordering with real people to support - highly recommended.
September 23, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for taking the time to leave us a review, David.
Delivery needs thinking about!
Living within a few miles of the showroom my husband had originally decided to pick up the machine himself but he hadn’t thought that through properly. The mower comes ready assembled, oiled with a little fuel, and he also hadn’t thought enough about the weight and shape of it when getting into our hatchback. He got in touch at the same time as despatch was just being notified. Our contact at Ron Smith was extremely helpful in changing to their own delivery. They also asked if we had a preference for the delivery day. When the mower was delivered it was delivered, in our case, by a very pleasant Ron Smith driver. It just rolled out of the back of the van. Great!
September 21, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for taking the time to leave us a review, Kathleen, we greatly appreciate it.
Very friendly and helpful staff when I…
Very friendly and helpful staff when I phoned to discuss stock availability and product queries.
September 4, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for your review.
Reply from Ron Smith & Co Ltd. - Worcester
Thank you.
Great customer service from Mark Badham…
Great customer service from Mark Badham and Rob. Really helpful advice and quick home delivery of our ride on. Perfect!
August 28, 2024
Unprompted review
Reply from Ron Smith & Co Ltd. - Worcester
Thank you, Paul!
Great service kept informed all the…
Great service kept informed all the time cheers and quick delivery 😁👍
August 23, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thanks, George!
Supply and install a Robot lawn mower.
I made the original enquiry by phone and was given an estimate for supplying and installing a robotic lawn mower. I was given a date for the installer to measure up my lawn and give me a firm quotation, i accepted the quote and the mower was installed immediately. Anthony the engineer fitted, explained everything to me and installed the app on my phone. He was very helpful and polite. Would recommend.
August 12, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you for your review, Malcolm. We have shared your feedback with Anthony especially.
Reply from Ron Smith & Co Ltd. - Worcester
Thank you.
Awesome installation
Awesome installation, on time, friendly, quick, efficient and instructions clearly given on how products work... brilliant
August 13, 2024
Reply from Ron Smith & Co Ltd. - Worcester
Thank you, Diana.
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