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Ron Smith & Co Ltd. - Worcester Reviews 314

TrustScore 5 out of 5

4.9

Newtown Road 4, WR5 1HF Worcester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... See more

Company replied

Rated 5 out of 5 stars

I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on... See more

Rated 5 out of 5 stars

I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent servi... See more

Company replied

Rated 5 out of 5 stars

We had placed an order, but didn't realise the item we ordered needed two batteries in order to function properly. Ron Smith & Co Ltd emailed us immediately to let us know and ask how we wished to pr... See more

Company replied


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Landscaping Supply Store
  4. Lawn Mower Repair Service
  5. Machine Repair Service
  6. Machine Shop

Written by the company

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Contact info

  • Newtown Road 4, WR5 1HF, Worcester, England, United Kingdom

  • 01905738800

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Made the phone call and the gentleman I…

Made the phone call and the gentleman I spoke to to order a new lawn.ower could not have been more helpful He was so very kind and gave me all the advice I needed. What a wonderful company to deal with can't thank you enough for all your help. Thank you. Mrs P Gee

May 16, 2024
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Good service

Good service. Knowledgeable and helpful.

March 29, 2024
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you.

Rated 5 out of 5 stars

Outstanding

Excellent. Bought a Mountfield garden mower from RS and it was very competitively priced. However, went with RS because of glowing reviews …. And I agree with them! Great service from initial enquiries and ordering online was simple; communications and delivery were faultless. Very good outfit.

March 12, 2024
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you, Jim! We really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

very helpful and friendly installer

very helpful and friendly installer, Ian, and all explained carefully, with no rush
so far all dealings with the company have been very efficient and well organised

March 8, 2024
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review, Jean. We have shared your feedback with Ian personally.

Rated 5 out of 5 stars

A life changer!

Ian from Ron Smith was great, talked us through the various options pointing out any pros and cons. Installation was seamless and took account of our complicated lawn. We’re now enjoying the benefits and already the lawn is beginning to look good - in early February!

February 1, 2024
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review, Andrew. We have shared your feedback with Ian personally.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service, good website. Felt safe. Wheelbarrow wheel arrived in tact and promptly.

January 29, 2024
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you, Josephine.

Rated 5 out of 5 stars

Great service

Great service, ordered a lawnmower came promptly, fair price, even sent me a bottle of engine oil. Just need some sunshine now to try it out.

January 21, 2024
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for your review, Bill.

Rated 5 out of 5 stars

Good in-store and online service

I had great advice in store a week ago - patiently answered my questions with no hard sell. Went on line a week later once I had decided what to buy. Placed the order, phone call 30 mins later to say item ready to pick up.

November 29, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for your review.

Rated 5 out of 5 stars

ken.

fantastic service- got all items i ordered at a real good deal , and will use again if i require anything in the near future.also thanks to the lady who served me there at ron smith & co ltd delivered in the next few days of purchase with many thanks. ken.

November 20, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for your review, Ken.

Rated 5 out of 5 stars

Excellent Service

We had placed an order, but didn't realise the item we ordered needed two batteries in order to function properly. Ron Smith & Co Ltd emailed us immediately to let us know and ask how we wished to proceed. They were very helpful, and the goods ordered arrived promptly, as notified, and carefully wrapped. Excellent service.

November 18, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Efficient service

Efficient service. I was kept fully informed about delivery details.

November 7, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you.

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