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Ron Smith & Co Ltd. - Worcester Reviews 314

TrustScore 5 out of 5

4.9

Newtown Road 4, WR5 1HF Worcester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... See more

Company replied

Rated 5 out of 5 stars

I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on... See more

Rated 5 out of 5 stars

I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent servi... See more

Company replied

Rated 5 out of 5 stars

We had placed an order, but didn't realise the item we ordered needed two batteries in order to function properly. Ron Smith & Co Ltd emailed us immediately to let us know and ask how we wished to pr... See more

Company replied


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Landscaping Supply Store
  4. Lawn Mower Repair Service
  5. Machine Repair Service
  6. Machine Shop

Written by the company

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Contact info

  • Newtown Road 4, WR5 1HF, Worcester, England, United Kingdom

  • 01905738800

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good service

Helpful, informative fast service. Very good

June 13, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you.

Rated 5 out of 5 stars

An excellent garden machinery shop.

I was given good advice when visiting the shop. The online prices were very competitive and the staff helped me to load the goods into the car when I arrive to collect the lawn mower. I would recommend this company.

June 1, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review. We are pleased to read your feedback, especially that you recommend us.

Rated 5 out of 5 stars

ALKO SOLO ride on mower

We were contacted after our order to agree a delivery date. When the item was delivered it was fully explained how to use it. We had a problem getting the blades to work which turned out to be our error lol. Really frie day staff

May 19, 2023
Rated 5 out of 5 stars

Excellent service

Simple and straightforward process to buy a ride on mower. Delivered exactly as promised and working well

April 27, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff and the item I oredered arrived on the day it was expected. Very well packaged. Would recommend to others.

April 27, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you.

Rated 5 out of 5 stars

Why go anywhere else

Why go anywhere else, great products, great service & fast delivery.

April 14, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you.

Rated 5 out of 5 stars

Robotic Mower Installation

Ian and AJ did a great job installing all the wiring in one day. The work inside the house and garage was finished off very professionally. Good explanation given on operation of the equipment, and a prompt response to early teething problems. We would thoroughly recommend this Company for the supply and installation of robotic mower systems.

April 11, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review, Alan.

Rated 5 out of 5 stars

Ron Smith always helpful and…

Ron Smith always helpful and knowledgeable, always delivery when they say they will with a smile. Top class business and people.

March 24, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review, Tim.

Rated 5 out of 5 stars

Local supplier

I wanted to buy an electric lawnmower. I phoned to check stock as I could have collected it. The gentleman phoned me back to say they would be in stock in about 2 weeks. In fact it arrived with 5 days.

March 6, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review, we greatly appreciate it.

Rated 5 out of 5 stars

Fantastic

Fantastic, personable service from first enquiry right through to installation.

March 7, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for your review, Hannah.

Rated 5 out of 5 stars

The young man that dealt with my…

The young man that dealt with my enquiry was knowledgeable and well informed and ensued confident in the installation of my auto mower. However it could be more useful with skis not wheels at this time.

Excelent servis,Thank you

March 7, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for taking the time to leave us a review, John, we greatly appreciate it.

Rated 4 out of 5 stars

Excellent service from Sales

Excellent service from Sales, good advice and recommendations. The weakest aspect is Fed Ex delivery. Most unsatisfactory and Ron Smith should not use them again.

February 27, 2023
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Reply from Ron Smith & Co Ltd. - Worcester

Thank you for your review, Peter. We are sorry you experienced an issue with FedEx; would you mind emailing us sales@ronsmith.co.uk with more information please so we can try to ensure what you experienced doesn't happen again.

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