The Roof Box Company Reviews 204

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When I was unsure from the online options and asked a question on the helpline re adapters to fit my bars on a different vehicle the answer was clear and helpful. Then ordering and postage was straigh... See more

Rated 5 out of 5 stars

Ordered a set of roof racks on a Sunday afternoon through the website. They were delivered midday the following Tuesday, fantastic turn around time. One very minor issue that was sorted within minut... See more

Rated 5 out of 5 stars

I emailed these guys on several occasions to make sure I was getting not only the right rack for my car but also 2x bike racks. Every time I received a prompt reply and when I finally placed and pai... See more

Rated 5 out of 5 stars

Ordered a Rhino-Rack Sunseeker 2.0 awning with stow it. The Stow it mounts aren't available in NZ they refunded me the difference pretty quickly and got me the awning with out the stow it mounts. Only... See more

Company details

  1. Car Accessories Store

Written by the company

Your go to for roof boxes, roof racks and roof tents at the best prices online. Proudly NZ owned and shipping nationwide. We have roof racks to fit almost any car model with fantastic customer service available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Really happy with roof racks and bike carrier. Great communication and helpful advice on getting the correct product

January 22, 2025
Rated 5 out of 5 stars

Roof racks

Instructions were pretty good, although it still took my grandson and I 2 hours. But it was worth the end result.

January 3, 2025
Rated 4 out of 5 stars

Got the right product

Got the right product, thanks to a good website. What is not good is the extraordinary number of kits to fit the rack to the car, and the very difficult to understand instructions. Plain English would be good.

October 30, 2024
Rated 5 out of 5 stars

Awesome product

Great coms, awesome product and quick delivery. The roof box is really easy to install and light weight which means as a woman I can put it up on my roof without any assistance as well as take it off again.

October 9, 2024
Rated 5 out of 5 stars

Prorack for Suzuki Vitara

The website was easy to navigate. I also made a phonecall to clarify things to suit my situation & found the staff to be very friendly & helpful. My roofrack arrived promptly. We have not yet attached it to vehicle but all is there & looks good. Thanks

October 6, 2024
Rated 5 out of 5 stars

Great company to deal with

I highly recommend them. From my pre sales & and communication, to my awesome sales and service with prompt delivery times too.

Would be coming back to them in the future that’s for sure.

September 15, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look