The Roof Box Company Reviews 204

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

When I was unsure from the online options and asked a question on the helpline re adapters to fit my bars on a different vehicle the answer was clear and helpful. Then ordering and postage was straigh... See more

Rated 5 out of 5 stars

Ordered a set of roof racks on a Sunday afternoon through the website. They were delivered midday the following Tuesday, fantastic turn around time. One very minor issue that was sorted within minut... See more

Rated 5 out of 5 stars

I emailed these guys on several occasions to make sure I was getting not only the right rack for my car but also 2x bike racks. Every time I received a prompt reply and when I finally placed and pai... See more

Rated 5 out of 5 stars

Ordered a Rhino-Rack Sunseeker 2.0 awning with stow it. The Stow it mounts aren't available in NZ they refunded me the difference pretty quickly and got me the awning with out the stow it mounts. Only... See more

Company details

  1. Car Accessories Store

Written by the company

Your go to for roof boxes, roof racks and roof tents at the best prices online. Proudly NZ owned and shipping nationwide. We have roof racks to fit almost any car model with fantastic customer service available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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Rated 5 out of 5 stars

Jeff was so helpful

Jeff was so patient and helpful! He went to extra mile to ensure that we got the right rack and gear! He also answered all our questions about loading it on, Feldon fitting, etc. Many thanks Jeff!

September 3, 2024
Rated 3 out of 5 stars

Slow delivery

Took over a week to send out for delivery

July 28, 2024
The Roof Box Company logo

Reply from The Roof Box Company

Hi Tom, we apologise for the delay in delivery as we were low on stock at the time of your order. Enjoy the roof racks!

Rated 5 out of 5 stars

Good Customer service

Good email communication to make sure I get the correct product. And offered after sale support if I needed a additional parts.

June 26, 2024
The Roof Box Company logo

Reply from The Roof Box Company

Thanks for the review!

Rated 5 out of 5 stars

Great product and fantastic customer…

Great product and fantastic customer service. The roof box is perfect for what we need, does 40+ days for the season around the South Island ski fields without a problem. It is great for the summer too with long car trips, freeing up space in the car. We love how easy the mechanism makes it to switch the roof box between our cars. Highly recommend.

May 20, 2024
Rated 5 out of 5 stars

Excellent

Have bought multiple rails, boxes, fitting kits off these guys over the past 7 years. Always helpful and fast service. Wouldn't look anywhere else.

May 1, 2024
Rated 4 out of 5 stars

Great product.

Great product.
Only gave 4 stars due to PBT couriers taking for ever to deliver.
Ordered on Thursday, didn't receive the product until the following Wednesday

March 20, 2024
Rated 5 out of 5 stars

Easy, good service, good product

I think this is the 4th(?) set of roof racks I have purchased from the roof box company. I have found them very helpful in selecting the right product and answering any questions I have had. Shipping has always been fast, and of course the product has always been good. I always go with the Prorack Aero. They look great, especially in black like the last 3 sets I purchased!!

March 13, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Bought a rack and box combo and drove over to pick it up as I live not too far away. Lovely lady had it all installed in about 40mins. Even tried to come up with a solution for the awkward placing of our fixing points. Chucked in some storage straps for free. Highly recommend roofbox.

March 18, 2024
Rated 5 out of 5 stars

For a family of 8

For a family of 8, the roof box was one of the best things we have invested in. We now have leg space throughout the whole vehicle while traveling near or far. The company was quick & easy to deal with, very very cheap & amazing quality. Top company 👌
Highly recommend roofbox

February 28, 2024

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