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Rated 5 out of 5 stars

Ordered 2 skylights for a flat roof , was easy to order and the windows arrived quickly, very happy with the windows, was easy to fit . Would definitely order from roofdepot again !!

Rated 5 out of 5 stars

This is the second time we have ordered through Roofdepot and the customer service has been exceptional both times. We recently had an issue with the roof windows we purchased, which turned out to hav... See more

Rated 5 out of 5 stars

Lovely roof domes, fitted perfectly, look fabulous. Bought these as replacement for my 15 year old ones. slight delivery hiccup but was sorted out promptly and professionally. Excellent friendly staff... See more

Rated 5 out of 5 stars

Sky guard rubber shed roof kit. Great product. Watch the installation videos. It really is simple to fit. One of my kits arrived with a small hole in the rubber sheet. Emailed them on Thursday evening... See more

Company details

  1. Home Improvement Store

Information provided by various external sources

Roof Depot exists to provide builders, roofers and competent DIY’ers a wide variety of modern roofing options. We are passionate about modern roofing Solitons and the most up-to-date technologies in the roofing world. You wouldn’t build a house and expect it to last only 10 years so why do we put up with this when it comes to flat roofs!


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

Good product.

Easy to use, mechanism works easily, easy to fix, looks good, delivered on time and Well packaged. However did not have any instructions or manual etc.

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Yakub was more than helpful and delivered on time as promised, and to the Isle of Wight at no extra cost. Look forward to using them again soon for further projects.

April 18, 2018
Unprompted review
Rated 1 out of 5 stars

I received wrong advice on my selection…

I received wrong advice on my selection of roof light. I was told that the curved version was more expensive than the flat version. This was totally untrue. I bought the flat (Glass) version which leaked, and had to be changed for the curved (plastic) version which was much cheaper. I was offered a refund on the return of the original roof light. However this was damaged on removal and is now usless.
Altogether a very bad experience.

April 12, 2018
Unprompted review
Roofdepot logo

Reply from Roofdepot

Dear Brian
I am really sorry you have had a bad experience with your rooflight purchase. There may have been breakdown in communication as our polycarbonate rooflights are always cheaper than a glass option.

However reference your first purchase I do recall you mentioning that the original skylight was incorrectly fitted by your installer. Neither the sponge seal was used nor the angled fixing brackets. As the your installer had discarded these we sent you out replacements free off charge and advised on the correct method of installation.

As you mentioned we even offered to issue a full refund on return of the glass rooflight despite the problem being an issue with installation and not the product itself.

We hope you are now happy with the replacement dome

Rated 3 out of 5 stars

I'll probably shop elsewhere next time

Not an unalloyed success. Bought Skyguard shed roof kit. Wrong size of EPDM sheet supplied initially so had to delay fitting. Glue supplied in two unmarked small rectangular tubs (similar to ice-cream tubs), not the branded tub shown on the website (so no environmental/handling info). The lids were v difficult to remove as there was dried glue in the edge seals. EPDM had a join in it and was v difficult to get to lay flat. Might be tempted to go for a thicker sheet next time, although that would probably complicate the fitting.

April 11, 2018
Unprompted review
Roofdepot logo

Reply from Roofdepot

I am very sorry you are not entirely happy with your purchase. I can see your issue was dealt with swiftly and a replacement sheet of EPDM was sent out on an express next day delivery service. We are grateful for your other feedback which we have used to improve our service and ensure this does not happen again.

Rated 5 out of 5 stars

Roof light

Great service and product came wrapped in more bubble wrap than you could imagine.👍👍

February 21, 2018
Unprompted review

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