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Rated 5 out of 5 stars

Ordered 2 skylights for a flat roof , was easy to order and the windows arrived quickly, very happy with the windows, was easy to fit . Would definitely order from roofdepot again !!

Rated 5 out of 5 stars

This is the second time we have ordered through Roofdepot and the customer service has been exceptional both times. We recently had an issue with the roof windows we purchased, which turned out to hav... See more

Rated 5 out of 5 stars

Lovely roof domes, fitted perfectly, look fabulous. Bought these as replacement for my 15 year old ones. slight delivery hiccup but was sorted out promptly and professionally. Excellent friendly staff... See more

Rated 5 out of 5 stars

Sky guard rubber shed roof kit. Great product. Watch the installation videos. It really is simple to fit. One of my kits arrived with a small hole in the rubber sheet. Emailed them on Thursday evening... See more

Company details

  1. Home Improvement Store

Information provided by various external sources

Roof Depot exists to provide builders, roofers and competent DIY’ers a wide variety of modern roofing options. We are passionate about modern roofing Solitons and the most up-to-date technologies in the roofing world. You wouldn’t build a house and expect it to last only 10 years so why do we put up with this when it comes to flat roofs!


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 1 out of 5 stars

Sent item with parts missing

Sent item with parts missing, replaced them quickly but it should have been checked before it was sent.

October 19, 2017
Unprompted review
Roofdepot logo

Reply from Roofdepot

We are sorry for your order arriving with parts missing. You are right in saying that the goods should have been checked before sending. We have put new procedures in place to prevent this from happening in future. We were however happy to learn that this was dealt with quickly and efficiently and you are happy with our products.

Customer Service Team at RoofDepot

Rated 4 out of 5 stars

They dealt with my order very …

They dealt with my order very professionally. I had to amend the order a few days after booking. They were very accommodating, although I did have to chase several times to get confirmation. Very happy with the product when it arrived.

October 19, 2017
Unprompted review
Rated 1 out of 5 stars
Roofdepot logo

Reply from Roofdepot

We are sorry for the inconvenience caused by our courier DPH being unable to locate your delivery address, I can see they had tried to deliver the goods but were unable to locate the correct address as the site has 4 different entrances. I understand the problems this has caused for you but must note that the delivery still took place with in the quoted 5-7 working days.

Service Team at RoofDepot

Rated 5 out of 5 stars

I ordered the edpm shed roof kit for my …

I ordered the edpm shed roof kit for my shed as it looked pretty straight forward sent the size I wanted for my shed and they more that enough to do the food more than enough glue and very easy instructions.p and p seemed bit expensive but came very well packaged and very fast so that cost was well worth it. Apparently this will last 50+ years so should see me out.
Great communication easy to deal with. I would highly recommend this product and company.

September 26, 2017
Unprompted review
Rated 3 out of 5 stars

The delivery took more than a week …

The delivery took more than a week instead of the 3-5 days as promised. It would be nice if a rod to open the roof light was included

September 14, 2017
Unprompted review
Roofdepot logo

Reply from Roofdepot

Really Sorry about your delivery being late. I understand how frustrating late deliveries can be when having work done to the house. As you can see from our other reviews this was an irregular occurrence.
The opening poles are sold separately and can be bought if required.

RoofDepot Service Team

Rated 5 out of 5 stars

Excellent Company.

Lovely roof domes, fitted perfectly, look fabulous. Bought these as replacement for my 15 year old ones. slight delivery hiccup but was sorted out promptly and professionally. Excellent friendly staff. Very pleased . Would recommend.

June 9, 2017
Unprompted review
Rated 5 out of 5 stars

Roof lights

Purchased 2 dome roof lights, then I purchased another 2 for a different job.
On both occasions I had a cracking service and speedy delivery.
Highly Recommend .

May 12, 2017
Unprompted review

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