rookperfumes.co.uk Reviews 131

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Rook Perfumes parcel arrived so swiftly. I was immediately struck by the smart packaging. Simple, Statement and Strikingly Eye catching. On trying the perfume, it started off almost medicinally, in... See more

Rated 1 out of 5 stars

FAKE REVIEWS WARNING Disgusting, disappointment, awful. Trusted the company to get long lasting perfume, got an item worse than that they sell in pharmacy for 20£ as the smell does not hold at al... See more

Company replied

Rated 5 out of 5 stars

Got my order today. I really enjoy Tea Chest and Origami. The Tea Chest is exactly how I will describe it. It smells like walking into a Japanese boutique shop with a vintage wood chest. Very... See more

Company replied

Rated 5 out of 5 stars

Exquisite selection of scents, have had so many compliments, originally ordered for undergrowth but Rook is just sublime! All have that rare to achieve drama from a scent & when I learned further into... See more

Company details

  1. Perfume Store

Written by the company

Unique and avant-garde perfumery creating unique and limited edition fragrance. All fragrances are unisex, cruelty free and suitable for vegans. We ship internationally and offer free UK shipping. Sample Discovery Set available to try the collection.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

131 reviews

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Rated 3 out of 5 stars

Hasn’t been shipped yet

Edit/Reply: Thank you for letting me know the shipping information and I will update my review once I receive the perfume. Thanks again! Jackie

————
Hasn’t been shipped yet. Please update this service to send auto reviews when customers receive their products.

December 14, 2022
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Reply from rookperfumes.co.uk

Hi Jackie, with international shipping the auto review email will never catch every customer at the right time so apolgies for that. Another option that many customers use is to just visit the review link once their item arrives. Your item is on its way - we just resent the tracking in case it went to your spam folder by accident!

Rated 5 out of 5 stars

Please don't ever stop making these fragrances

Great comms from the seller throughout process of ordering samples and purchase. Found it hard to choose from the range of tempting scents but went for Amber in the end, which is an utterly hypnotic fragrance, smoky,sweet and spicy. All the good stuff. I'm obsessed!

December 1, 2022
Rated 1 out of 5 stars

Horses for Courses

Let's begin with the positives, I ordered Baklava Musk on Saturday afternoon during Black Friday weekend. Aside from being discounted, shipping was free and it arrived the following Tuesday morning. In addition to the full size bottle there were 6 samples and a £15 off voucher code included.

I like the overall concept of Rook, the perfumer's backstory, the meaning behind the triangle in its logo, the aesthetic appeal of the website, bottle design and packaging. From the standpoints of Marketing and PR, it's spot on.

Unfortunately, on to the negatives. The sprayer and nozzle are defective, however, as an avid collector and amateur perfumer, I have spare atomisers. I was able to transfer the fragrance to one of them.

The colour of the juice does not match that of the pictures on the website. I'm unsure if it's a reformulation or if I received a bottle from an old or nearly expired batch of this limited edition.

Secondly, there's the description of the notes, which read as absolutely amazing. However, the fragrance I received smells nothing like any of the described notes. In fact it remains quite linear. I grew up eating and making baklava. I am fully aware there are as many recipes as there are people in this world. We all interpret and associate smells differently, so perhaps this fragrance is solely the perfumer's interpretation of their own baklava recipe. Again makes me question if I received a bottle from an expired batch.

It's horses for courses. I'm sure there's someone out there loving this fragrance but it's not me. I wish the perfumer all the best and hope their company continues to thrive.

November 29, 2022
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Reply from rookperfumes.co.uk

Hi there,

As documented on the site Baklava Musk is made to order so we don't have batches in stock. The colour of the scent on our website graphics is just the graphic - you will notice for the special editions we use the same bottle graphic with the alternative labels for each scent.

We never recommend people buy a bottle of our fragance (or any other brand) without trying a sample first. We also never understand why customers don't contact us about sprayer issues and instead choose to leave a negative review. We don't have an email from you telling us the sprayer didn't work or that you were unhappy with the scent - if we know there is a problem we always go out of our way to fix it.

That being said we can't take responsibility for someone not enjoying a scent if they didn't sample it first. Even during our sale period customers have the option to buy a sample and a full bottle, try the same and return the full bottle if they don't like it.

Please drop us an email at nadeem@rookperfumes.co.uk and we can sort all of this out for sure. We only want happy customers.

Many thanks

Rook Perfumes

Rated 5 out of 5 stars

Proper niche perfumes and great customer service

Great customer service across several purchases over the past year or so. Postage is always prompt and Nadeem is always polite and helpful with any queries.
As for the scents themselves - this is proper niche perfume. The scents aren't always for me but I can appreciate the artistry that goes into them and I'm never left thinking that the scents are something I've smelled elsewhere.
I can understand some folks being taken aback to begin with. I purchased the discovery set before I'd experienced much niche perfume and at first, to be honest, I didn't think there was anything there for me. My advice would always be - give it some time. Come back to the scents after a few months, and always, *always* give the scents a chance to warm and progress on your skin - you really can't get a proper feel for them just spraying in the lid or on a paper strip.
As it is, two of the scents that I initially dismissed outright are now amongst my favourite scents in my collection (Amber and Rook ❤) and I have another on my to buy list (Misk). Always get excited for the scent experiments so that I can get my nose on whatever Nadeem comes up with next. Thank you for the singular sniffs.

November 7, 2022
Rated 5 out of 5 stars

A warm embrace

Rook Perfumes parcel arrived so swiftly. I was immediately struck by the smart packaging. Simple, Statement and Strikingly Eye catching. On trying the perfume, it started off almost medicinally, in a good way, something that made you feel safe. Moving to a warm "coal tar" hue, as it melted into my skin it slowly turned into a warm unctuous, deep caramel and slightly powdery scent. It's divine.

October 30, 2022
Rated 5 out of 5 stars

Great!

Fast delivery, great product, unfortunately I had to pay customs but that’s not the company’s fault

November 4, 2022
Rated 5 out of 5 stars

I bought the six sample set

I bought the six sample set, I e used Thurible so far. It's a mature scent, for grown folk and I love it. I don't smell like everyone else. There was an issue with delivery due to my address repeating three times, don't know what happened there, but one message to customer service and a new package was sent out, no questions asked. Thank you.

October 16, 2022
Rated 5 out of 5 stars

Simply divine!

This house is phenomenal! Experts in creating smells that evoke memories and emotions. The depth and journey the fragrances take and have you in, is in something I’ve never experienced from another house. Simply divine!

October 13, 2022
Rated 5 out of 5 stars

great service and wonderful and very…

great service and wonderful and very unusual materials...
I fell in love with Amber and Forest...perfumes are pretty simple but well rounded,soulful and unique...great experience,I recommend the purchase wholeheartedly!!💞💞💞

October 13, 2022
Rated 2 out of 5 stars

Very Different Smells - Be Careful

Order came really quickly!
Afraid that I just do not like the smell of any of the perfumes. They are quite earthy and even though I wear musky strong perfumes - these just do not float my boat. I bought the trial pack and money not well spent.

October 6, 2022
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Reply from rookperfumes.co.uk

Sorry you didn't enjoy them Lara but I guess that's the point of sampling. Totally agree our scents are very different but that's what makes us us. Let us know if you'd like to try any of the special editions on us by emailing nadeem@rookperfumes.co.uk

Rated 5 out of 5 stars

Otherworldly

Extremely quick delivery
Scents are out of this world and last all day
I think I’ve found the vegan perfume I’ve been looking for

September 27, 2022
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Reply from rookperfumes.co.uk

So happy to hear this! You made my day!

Rated 5 out of 5 stars

Tried the sample pack, all good.

Tried the sample pack. All nice vegan fragrances. Our favourites are Thurible and Undergrowth.

Seems like a sound company, will get a full bottle when finances allow.

Thanks.

July 12, 2022

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