rookperfumes.co.uk Reviews 131

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rook Perfumes parcel arrived so swiftly. I was immediately struck by the smart packaging. Simple, Statement and Strikingly Eye catching. On trying the perfume, it started off almost medicinally, in... See more

Rated 1 out of 5 stars

FAKE REVIEWS WARNING Disgusting, disappointment, awful. Trusted the company to get long lasting perfume, got an item worse than that they sell in pharmacy for 20£ as the smell does not hold at al... See more

Company replied

Rated 5 out of 5 stars

Got my order today. I really enjoy Tea Chest and Origami. The Tea Chest is exactly how I will describe it. It smells like walking into a Japanese boutique shop with a vintage wood chest. Very... See more

Company replied

Rated 5 out of 5 stars

Exquisite selection of scents, have had so many compliments, originally ordered for undergrowth but Rook is just sublime! All have that rare to achieve drama from a scent & when I learned further into... See more

Company details

  1. Perfume Store

Written by the company

Unique and avant-garde perfumery creating unique and limited edition fragrance. All fragrances are unisex, cruelty free and suitable for vegans. We ship internationally and offer free UK shipping. Sample Discovery Set available to try the collection.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Secret Delight

The sheer indulgence of buying myself the finest fragrance I have found. Unique and original. I hope everyone finds it and then again I hope no one does!!!

September 10, 2022
Rated 1 out of 5 stars

TCP is not a nice smell.

I was very excited by the description of the perfumes but they all were on the ‘TCP’ spectrum. Thankfully the top notes wore off quickly, but the disinfectant ‘tang’ lingered on

May 12, 2022
rookperfumes.co.uk logo

Reply from rookperfumes.co.uk

Sorry you didn't enjoy them. Its all personal taste. If you want to please email me at nadeem@rookperfumes.co.uk if you want to try any of the limited edition scents

Rated 5 out of 5 stars

i adore this scent

i adore this scent. i ordered a discovery set first & found it hard to choose, finally opting for amber. super sensual & dreamy.

September 12, 2022
Rated 5 out of 5 stars

Great experience

Shipment and delivery very quick even for an EU destination. Great that it's possible to get a discount on a discovery set of samples and to experience the perfumes before buying. Nice newsletter :)

September 12, 2022
Rated 5 out of 5 stars

Sample kit

I bought the sample kit which has 5x samples in neat little plastic 2ml flacons with a cap. It was packaged well and I received them fast. They smell like high quality but the scents were a bit too challenging for me. I would highly recommend trying them first before committing to a full bottle.

September 2, 2022
Rated 5 out of 5 stars

Undergrowth surprise

I bought Undergrowth a few months ago based only on a YouTube review. I was surprised how good it was. It has become my new favorite scent and I find I can wear it for almost any occasion.

September 12, 2022
Rated 3 out of 5 stars

I just didn't like any of them but its…

I just didn't like any of them but its personal and wish the founder well in developing his brand

September 12, 2022
rookperfumes.co.uk logo

Reply from rookperfumes.co.uk

Thanks so much for taking the time to write this. Sorry you didn't get on with the scents but we really appreciate you trying them.

Rated 1 out of 5 stars

Awful service last year

Awful service last year, harassed me via FB and messenger. Would not recommend his service.

Here we go again - as soon as I send a review that reflects my experience with this business, we get more responses. Very predictable. I do not troll any businesses but I object to poor customer service. The constant flood of messages from this busoness will not change my opinion, you deserve one star (wish there were zero star rating available).
Never returned anything to this business. Not being vindictive, just explaining own experience. Buyers beware and be aware you might get harassed on media as I was.

September 12, 2022
Unprompted review
rookperfumes.co.uk logo

Reply from rookperfumes.co.uk

Customer tried to return samples because she didn't like them. We refused as per our (and every other fragrance house's) policy. Awful, vindictive customer. Other businesses beware.

Show reviews in all languages. (131 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look