Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
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Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
From signing on to completing our storage was seamless. Staff were so helpful. 2 years of no problems, easy to enter and exit facility. If i ever needed to store again Roomia would be the first call I... See more
Company replied
Highly recommend. Moved from melb to Perth, Delt with butler a day before truck came, staff are very nice to deal with. Access is great and everything works perfectly on the app
Company replied
There is no words to be found to describe how incredible Butler Roomia storage facility is. Scott and Dee are true ambassadors in every way!!! They are professional, service minded beyond norm. I... See more
Company replied
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Written by the company

Sunderland Crescent 22, 6036, Butler, Western Australia, Australia
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When my storage was arranged it was done over the phone because of work . I dealt with dee she was fantastic. All her information and help even with name's of removelists.
When I went in to be shown around she knew who I was instantly .
Great service.
Thankyou

Reply from Roomia Self Storage - Butler
Scott was very helpful when I made a phone enquiry and then when I went to the facility to show me my unit and how to access it.
I also used the app help people as I had issues (completely my own fault) in downloading the app, they were extremely helpful as well.
Really great customer service all round

Reply from Roomia Self Storage - Butler
Great experience with Roomia Self Storage in Butler. The facility is very modern, clean and well maintained, and the whole access process is smooth and easy to use.
Customer service was excellent — friendly, helpful and quick to respond whenever I had questions.
A huge bonus was the free moving van for the day, which made the whole move so much easier and saved me extra costs.
The storage units feel very secure and the pricing is really competitive for the quality you get.
Highly recommend this place if you’re looking for safe, convenient and good value storage in the Butler area 👍🏼

Reply from Roomia Self Storage - Butler
We only used Roomia as our storage unit with a different company wasn't available due to incorrect booking dates.
Dee & Scott were great to deal with, especially when I had an issue with the Roomia app download, (because the competitors app kept blocking Roomia's app from downloading).
The Butler storage units are quite new and the whole complex is immaculately clean, no lock or passcodes needed as access is all controlled by phone.
We would use Roomia again and recommend it to anyone else who is looking for storage.

Reply from Roomia Self Storage - Butler
The staff, Dee and Scott were very friendly , easy to talk too and a pleasure to deal with.
they guided us through the app installation and use on our phones and its use on the entering the site, unit and site exit

Reply from Roomia Self Storage - Butler
The ease of access to our storage unit was great! And the staff and their communication have been awesome

Reply from Roomia Self Storage - Butler

Reply from Roomia Self Storage - Butler
I cannot fault Roomia Butler at all. Great team that are always willing to help. Easy to use system and great access.

Reply from Roomia Self Storage - Butler
Service was great set up was fast pretty straight forward and reasonable prices

Reply from Roomia Self Storage - Butler
Easy to navigate and well kept secure facility, and the manager Scott is great and very helpful!

Reply from Roomia Self Storage - Butler
Excellent service from scott and very solution based. Highly recommended.

Reply from Roomia Self Storage - Butler
Fabulous service initially by Scott and then Dee. Showed us the facility and sorted the App which is a major plus for us as we are technophobic. Storage itself very clean and we feel cost effective as well

Reply from Roomia Self Storage - Butler

Reply from Roomia Self Storage - Butler
Dee was so beautiful and helpful such a massive job moving an entire house into storage and her patience and information was so helpful

Reply from Roomia Self Storage - Butler
Great staff very helpfull and lovely clean units. Love that you can use their van.

Reply from Roomia Self Storage - Butler
Scott was a tremendous help and explained everything to a tee

Reply from Roomia Self Storage - Butler
Legendary Scott at the front has been most helpful!! Wonderful tech to access and the area and units are amazing!! Highly recommended!!

Reply from Roomia Self Storage - Butler
The friendly and helpful staff made the whole process smooth and easy

Reply from Roomia Self Storage - Butler
Scott was very friendly and his service was very good and prompt. The app is easy to use and overall great facility thank you 😃

Reply from Roomia Self Storage - Butler
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