Roomia Self Storage - Butler Reviews 

Was a little anxious first time.
Had to come in during office hours to be shown how to use the app.
Happy as now

Amazing customer service and the van was such a big help

Clean and modern. Never a problem.

Whilst my experience was mostly good and i would reccomend Roomia i was pretty dissapointed in the amount of dust etc from the mezzanine floor that fell in my storage unit. It was by no means "Clean"

Also when i first joined they had a promotion where you could pay in advance and get a discount which i did. Then a few months later they started charging me again. Roomia however where onto this within 6 months and obviously fixed up the error without issue.

All in all it was OK.

The staff
Ease of Access

Helpful and flexible staff with good management. Good facility for storing our caravan and pricing, whilst not cheap was affordable and value for money.

Great staff, great service

Customer service is awesome, they are always very helpful and happy

I am a repeat customer and returned after a year to put some storage back at Roomia Butler and I live in Victoria Park. I could just as easily put my things at a storage facility nearby and there are plenty, but I travel 46 kms north as I liked your facilities and was there when you first opened up in butler. You also have a good Manager-Scott who takes care of his customers and builds good relationships with his customers. Thanks, and it's good to be back!

I was so impressed at how high tech everything is. Really amazing experience for our first self storage and huge thanks to Scott who was incredibly helpful and knowledgeable. Cannot recommend Roomia Butler enough!

Efficient and helpful and welcoming friendly staff

We needed to accommodate furniture for a second home. We had an unknown period between vacating the original home and acquiring the new one - and no space in our main home. A unit of the right size close to our home with level access was available. The month-to-month contract removed any pressure to be in the new home on a specific date and allowed us to take our time finding the right house and location. Easy to deal with and no security problems.

From moving my belongings into Roomia to moving out 18mths later I was very happy with the service, great people to deal with. Easy access anytime I needed it, and safe and secure, I highly recommend this storage facility.

Great friendly and prompt service. Wonderful facilities which make moving in and out of the storage units easy and convenient.

Always a pleasure to deal with the staff at Roomia Butler. Denise was so helpful and very kind. Been there for a year now and would not think to go anywhere else.

Scott and Dee clearly explained the process of operating entry into the storage facility and the unit with the app. They were helpful and friendly and made the experience a pleasant part of our day.

Dee was absolutely amazing, organised our unit, explained everything clearly. Have already recommended Roomia to others.

App works really well. Very easy to set up and use. New facilities are great.

There is no words to be found to describe how incredible Butler Roomia storage facility is. Scott and Dee are true ambassadors in every way!!! They are professional, service minded beyond norm. I felt at home and confident from the very moment I met them. It is impossible to replace them for anything better. They are absolutely the very best anyone can ask for. They are genuine and oh so positive. How much more can anyone ask for?
Kindly Anne-Charlotte Patrilla

The complimentary use of the moving van as well as a friendly staff member showing me around and making sure I understood everything g