Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
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Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
From signing on to completing our storage was seamless. Staff were so helpful. 2 years of no problems, easy to enter and exit facility. If i ever needed to store again Roomia would be the first call I... See more
Company replied
Highly recommend. Moved from melb to Perth, Delt with butler a day before truck came, staff are very nice to deal with. Access is great and everything works perfectly on the app
Company replied
There is no words to be found to describe how incredible Butler Roomia storage facility is. Scott and Dee are true ambassadors in every way!!! They are professional, service minded beyond norm. I... See more
Company replied
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Written by the company

Sunderland Crescent 22, 6036, Butler, Western Australia, Australia
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A great experience, I have told loads of people how easy it was and still is. Even going to upstairs storage is not a problem with the lift and trolleys. You know that all your items are safe with great security, and friendly and helpful staff.

Reply from Roomia Self Storage - Butler
We found the sign up process easy and navigation of the units was easy too.
A clean and organised way to store our possessions.
Thanks Roomia

Reply from Roomia Self Storage - Butler

Reply from Roomia Self Storage - Butler
Fantastic storage facilities and staff that go out of their way to accommodate your storage needs

Reply from Roomia Self Storage - Butler
Excellent service from Denise and Scott from start through to finish when looking for storage, reasonably priced and the moving van which was a big help. Great work.

Reply from Roomia Self Storage - Butler

Reply from Roomia Self Storage - Butler
The staff are friendly and very helpful. If you are new to self storage, they walk you through the whole process. The facility at Butler is new and clean and utilizes the latest technology.

Reply from Roomia Self Storage - Butler
The customer service, from both Denise and Scott has been exceptional. They both a credit to Roomia.

Reply from Roomia Self Storage - Butler

Reply from Roomia Self Storage - Butler
Roomia were incredibly helpful and efficient throughout the entire process. Their customer service was prompt and professional, and I absolutely love their smart locking systems – such an easy and secure way to manage access. Highly recommend!

Reply from Roomia Self Storage - Butler
My experience was easy and smooth from the start to finish. Everyone was really helpful in every way. Thankyou.

Reply from Roomia Self Storage - Butler
I've had to use various different big-name storage companies before in my life, and the staff at Roomia Butler are the most friendly, helpful and very communicative. The premises are amazing and clean and secured with state of the art access, very impressive!
Highly recommend!

Reply from Roomia Self Storage - Butler
Roomia Butler was excellent when I 1st became a customer. The manager Scott went above & beyond to help me. However, they've recently got an operations manager that's way too focused on how often & how long people frequent the facility. Which has resulted in me losing my 24hrs access to the facility because they didn't approve of me taking as long as I have to sort through my belongings at the facility. Unfortunately,I've had a lot of serious medical issues & I'm not as fast as I use to be. Scott's been very understanding of my health issues & the time I needed to sort through my stuff. However, the operations manager had the final say, which has resulted in me needing to change to a different storage facility company to accommodate my needs. I have no issues with Scott he's a really decent man & an excellent manager. Roomia Butler just needs to fire their operations manager, they're way too focused on numbers on a spreadsheet, instead of understanding there's real people behind those numbers.

Reply from Roomia Self Storage - Butler
Staff are really friendly and welcoming. The facility is modern and well designed. I like using an app for entry.

Reply from Roomia Self Storage - Butler
Easy set up, good access, Butler staff exceptional, very helpful and friendly.

Reply from Roomia Self Storage - Butler
Ease of Access to the faculty. Trolleys to move your stuff around, wide corridors, somewhere to wash your Hans, simply a great set up.

Reply from Roomia Self Storage - Butler
The service from Denise was excellent with showing us the sized rooms and prices to including the discounts on offer currently. She also gave clear instructions on how to purchase the room and showed me how to access the building and room using the Master Vault Lock app and made it so easy. Highly recommend Roomia. Thanks Denise 😊

Reply from Roomia Self Storage - Butler
Denise was the most pleasant and helpful assistant. The unit we booked was convenient and very clean and presentable. I would recommend this facility to anyone needing storage. Due to the lovely service offered by Denise and the spotless presentation of the units. There is also a generous discount for the first 3 months of rental. Very happy with their service, 5 stars 🙂❤️

Reply from Roomia Self Storage - Butler
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