Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
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From signing on to completing our storage was seamless. Staff were so helpful. 2 years of no problems, easy to enter and exit facility. If i ever needed to store again Roomia would be the first call I... See more
Company replied
Highly recommend. Moved from melb to Perth, Delt with butler a day before truck came, staff are very nice to deal with. Access is great and everything works perfectly on the app
Company replied
There is no words to be found to describe how incredible Butler Roomia storage facility is. Scott and Dee are true ambassadors in every way!!! They are professional, service minded beyond norm. I... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Butler
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
Sunderland Crescent 22, 6036, Butler, Western Australia, Australia
- 95641999
4.9
Excellent
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Roomia Self Storage - Butler
Thank you for the great feedback and for choosing Roomia.
Clean safe and good service
Clean safe and good service. No hidden fees and responsive. Would definitely recommend
April 22, 2025
Reply from Roomia Self Storage - Butler
Thank you for the wonderful review! We're so pleased you found our facility clean, safe, and transparent. We truly appreciate your recommendation!
Great service from start to finish.
April 22, 2025
Reply from Roomia Self Storage - Butler
Hi Vanessa, thank you for sharing your experience and feedback.
Recommend Roomia Butler!
Used for a few months whilst moving house. Easy to use, and good facilities. Staff are all super helpful.
April 22, 2025
Reply from Roomia Self Storage - Butler
Thanks so much for the kind words! We're thrilled Roomia Butler made your move easier. We'll be sure to pass your lovely feedback on to the team!
Excellent service and very friendly staff.
Scott was super helpful and very professional!
April 15, 2025
Reply from Roomia Self Storage - Butler
Thanks for the great feedback! We're lucky to have Scott on the team – we’ll be sure to pass on your kind words.
Reply from Roomia Self Storage - Butler
Thanks for the review! We're so glad Scott was helpful from start to finish. We’ll let him know his support made a difference.
Scott the manager was fantastic
Scott the manager was fantastic, helpful, considerate and a great communicator. He made everything easy.
April 13, 2025
Reply from Roomia Self Storage - Butler
Thanks Brian! We're so happy to hear Scott made your experience a breeze. We’re lucky to have such a caring and communicative manager at Butler.
Customer service is excellent...
Customer service is excellent from Scott and Dee. The app is clunky and the invoice I received included an insurance charge which I declined?
April 11, 2025
Reply from Roomia Self Storage - Butler
Thanks for the great feedback about Scott and Dee—they’ll be thrilled! We’re sorry to hear about the app and invoice issue and will look into that right away. We appreciate you flagging it.
We appreciated the friendly
We appreciated the friendly, helpfull, efficient and patient the staff, Dee and Scott were, that helped us. They have showed us how the Roomia App and system worked and did not mind repeating what we did not understand.
April 4, 2025
Reply from Roomia Self Storage - Butler
Hi Daniel, Thank you so much for your kind words! We're so glad Scott and Dee made your experience smooth and stress-free. We're always here to help and really appreciate you storing with Roomia!
Massive thanks to Scott & Denise
Massive thanks to Scott & Denise for their exemplary customer service. On both occasions when we have visited, they have been incredibly friendly & helpful and always go above and beyond! Keep up the great work 😁
April 4, 2025
Unprompted review
Reply from Roomia Self Storage - Butler
Thank you! Scott and Denise will be so pleased to hear this. We love going the extra mile and are so glad it made a difference for you.
Super easy , Scott extremely helpful
Scott was very nice and pleasant.
Went through thoroughly ,all aspects of the site.
Mud map highlited were our unit was gates and walked me through the phone app.
Very easy wish more apps were this easy.
Units and complex super clean
Very happy
April 2, 2025
Reply from Roomia Self Storage - Butler
Thank you for the wonderful feedback! We're so glad to hear that Scott was able to assist you thoroughly and make your experience seamless. 😊 It's great to know you found our app easy to use and that you were happy with the cleanliness of our units and facility. We're here whenever you need us!
Reply from Roomia Self Storage - Butler
Thanks, Annalie! We love hearing that the sign-up process was smooth and that our team made a great impression. Let us know if you ever need anything.
Outstanding staff
Outstanding staff, always willing to help.
Well set up and clean facilities.
Affordable.
March 24, 2025
Reply from Roomia Self Storage - Butler
Thank you so much! We're thrilled to hear you’re enjoying the clean, affordable space and that our team is hitting the mark. We’re always here to help!
A team that works with you
Scott and his team we're more than accomadating....working with us prior to actually obtaining a caravan.....designing a contract as best they can to secure an allocation space
March 24, 2025
Reply from Roomia Self Storage - Butler
Thanks Kym! Scott and the team will be thrilled to hear your kind words. We’re so glad we could help make things easy from the start.
Excellent service
From first contact the staff were very helpful, friendly and efficient and helped me get organised with obtaining a storage unit at short notice
Access to the unit is easy to operate and the unit is spotless
Excellent service
March 22, 2025
Reply from Roomia Self Storage - Butler
Thanks Albe. We're so glad our team could assist you promptly and that you're happy with the clean, easy-access unit. Appreciate the review.
Easy set up
Easy set up, great customer service, free use of the moving van for 1 day.
I could not fault.
February 27, 2025
Reply from Roomia Self Storage - Butler
We're so glad you had a seamless experience! Making storage simple and stress-free is what we’re all about. Thanks for choosing Roomia!
Straight up the staffing are amazing…
Straight up the staffing are amazing and very helpful in showing me how to get in and out and the phone app. So easy. The price is great and I got a big one . I feel fine with locking up my stuff knowing it is well looked after.
March 15, 2025
Reply from Roomia Self Storage - Butler
Thanks, Stephanie! Sounds like you’ve got the perfect space and an easy, secure setup—exactly what we love to hear. We’re always here if you need anything!
Dee and Scot are perfect for the people…
Dee and Scot are perfect for the people to give you all the information you need and are so delightful to be around.
I’m not too fond of IT but Dee guided me so patiently on how to use it for the entry into the storage area.
It actually was a fun experience on a very important decision that I have made.
February 14, 2025
Reply from Roomia Self Storage - Butler
We love hearing this! Dee and Scott are fantastic, and we’re so glad they made your experience enjoyable. Thank you for choosing us – we’re always here to help if you need anything!
Well organised
Well organised, love the tech, no padlocks required and the great intro special!
February 8, 2025
Reply from Roomia Self Storage - Butler
Love to hear you’re enjoying the tech and the hassle-free experience! Thanks for choosing Roomia!
5 star Service
Scott was amazing in helping and listening to exactly what I needed regarding storage. Yes its storage, it might seem simple. But I needed some complex help.
He made us feel welcome and valued.
He also made sure I know exactly how the system works and to navigate the App. Im not good with technology, yet he was so patient. Scott was very professional, even offered us some coffee. That was so nice.
February 3, 2025
Reply from Roomia Self Storage - Butler
Thank you for your wonderful feedback. We’re so glad he could provide the guidance you needed—We’ll be sure to pass along your kind words.
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