Roomia Self Storage - Springfield Reviews 69

TrustScore 5 out of 5

4.8

Technology Drive 27, 4300 Augustine Heights, Queensland, AU


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Rated 5 out of 5 stars

Great experience all-round. Very helpful staff, answered all questions about what I needed. Very clean and easily accessible

Rated 5 out of 5 stars

The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were... See more

Company replied

Rated 5 out of 5 stars

Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in... See more

Company replied

Rated 5 out of 5 stars

We are beyond grateful for the help Roomia Springfield qld have given us. It's amazing to know that companies like Roomia support local registered charities and we are very thankful for your great pri... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. RV Storage Facility
  6. Storage Facility

About Roomia Self Storage - Springfield

Written by the company

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Written by the company

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Contact info

  • Technology Drive 27, 4300, Augustine Heights, Queensland, Australia

  • 07 3050 4909

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great space

Great space, easily accessible 24/7, friendly staff

November 14, 2025
Roomia Self Storage  - Springfield logo

Reply from Roomia Self Storage - Springfield

Thanks so much! We're glad you’re loving the space, the 24/7 access, and our friendly team.

Rated 5 out of 5 stars

Highly efficient business who uses…

Highly efficient business who uses technology to benefit all involved. Having access to our storage space 24/7 is fantastic and the cost is very reasonable. The provision of trolleys, a commercial sized lift and a free van made the job of moving our items very easy and convenient. We highly recommend Roomia for storage of your personal items.

November 12, 2025
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Reply from Roomia Self Storage - Springfield

We really appreciate your thoughtful review! It’s great to hear the tech, access, and handy extras like trolleys and the free van made your move easier. Thanks for recommending us!

Rated 3 out of 5 stars

Was ok.felt the man behind the desk…

Was ok.felt the man behind the desk kept getting impatient when was trying to download app & go through everything

October 31, 2025
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Reply from Roomia Self Storage - Springfield

I’m really sorry to hear this. That’s definitely not the experience we want for any of our customers. We’ll follow up with the team immediately. If you need anything else or want a hand with the app, please reach out directly at hello@roomia.com.au

Rated 5 out of 5 stars

Excellent Storage Facility

Excellent service and attention given,
Jessica dealt with us , she was so helpful, very friendly, nothing was to much trouble, “Simply the Best”
Roomia is lucky to have such a great young lady working for them.

October 27, 2025
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Reply from Roomia Self Storage - Springfield

Thank you for your kind words, Jess will be thrilled to hear your feedback. Thank you for choosing Roomia.

Rated 5 out of 5 stars

Roomia Springfield …

Second time that I have chosen Roomia because of my great experiences prior and again I am very happy with the service this time,
I can highly recommend Roomia great location and service.
Thanks you.
Steph

October 24, 2025
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Reply from Roomia Self Storage - Springfield

Thanks Steph! We’re so happy to have you back with us and thrilled that your second experience was just as positive. Really appreciate your recommendation!

Rated 5 out of 5 stars

From the moment I visited Roomia self…

From the moment I visited Roomia self storage to ask questions about my storage solutions I was meet by two loverly representatives who answered all my concerns about my storage shed i can honestly say the representatives went above and beyond to help me out i had my storage for approximately 6mths and would not hesitate in using Roomia self storage again if I needed to

October 20, 2025
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Reply from Roomia Self Storage - Springfield

Thank you for your wonderful feedback! We’re so glad our team could make your experience easy and supportive from start to finish. We’d be delighted to help again anytime!

Rated 5 out of 5 stars

All in a days work.

Everything these days is done via an app on your phone so with Roomia, you never lost your keys. Gaining access is simple. The facilities are clean and trolleys provided to load or unload your items. I would absolutely use this storage facility again.

October 17, 2025
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Reply from Roomia Self Storage - Springfield

Thank you! We’re thrilled you found the app convenient and the facilities easy to use. We’d love to have you back anytime!

Rated 5 out of 5 stars

Great team

Great team. Easy to speak to and the van came in handy!

October 17, 2025
Roomia Self Storage  - Springfield logo

Reply from Roomia Self Storage - Springfield

Thanks for your kind words! We’re glad our team and the van made your move easy.

Rated 5 out of 5 stars

Good staff

Staff great clean

October 17, 2025
Roomia Self Storage  - Springfield logo

Reply from Roomia Self Storage - Springfield

Thanks for the feedback! We’re happy to hear you found our staff helpful and the facility clean.

Rated 5 out of 5 stars

The ease of the website

The ease of the website, to the helpful staff and the location all contribute to an incredible storage facility.
Love the availability of the trollies to use and the access area is generous

October 17, 2025
Roomia Self Storage  - Springfield logo

Reply from Roomia Self Storage - Springfield

Thank you for such a thoughtful review! We’re so pleased you found everything easy, from booking online to accessing your unit.

Rated 5 out of 5 stars

Great staff both Jessica and Craig have…

Great staff both Jessica and Craig have both been very helpful in all aspects. Nothing seems to hard for them. Prices are good also. Easy access in and out at any time is fantastic and convenient. Storage units are clean and spotless.
Many thanks. Paul.

August 8, 2025
Unprompted review
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Reply from Roomia Self Storage - Springfield

Thanks, Paul! We’re delighted to hear Jessica and Craig made everything easy. We’ll be sure to pass along your kind words.

Rated 5 out of 5 stars

We needed space to store overflow of…

We needed space to store overflow of household items then needed a bigger space when we needed storage so we could move house I found Roomba online and we’re cheaper than others in the area Craig was so helpful when I realised we needed more room and was so helpful and friendly. The place is tidy and secure for all our household items

September 30, 2025
Unprompted review
Roomia Self Storage  - Springfield logo

Reply from Roomia Self Storage - Springfield

Thank you for the lovely feedback! We’re so happy Craig could help you find the right space and that you’ve found our facility clean, secure, and affordable.

Rated 5 out of 5 stars

The staff and management where’s very…

The staff and management where very understanding of my homelessness and situation at the time and helped me work out a payment schedule

September 5, 2025
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Reply from Roomia Self Storage - Springfield

We’re glad we could be there to support you during a challenging time. Thank you for trusting us with your storage needs.

Rated 5 out of 5 stars

Great service,friendly staff,easy sign…

Great service,friendly staff,easy sign up, straight forward, good prices and discounts,modern facilities, 24hr access, kiwi snacks in vending machine a plus :)

August 25, 2025
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Reply from Roomia Self Storage - Springfield

Thanks for the amazing review! We’re so glad you found the sign-up simple, the team friendly, and the facilities modern and convenient. And we love that you noticed the kiwi snacks, we’ll take that as a big win!

Rated 5 out of 5 stars

Great facility and great service

It was really easy to sign up for a storage unit and access to the facility is very easy too!

August 23, 2025
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Reply from Roomia Self Storage - Springfield

Thanks for your review! We’re so glad you found it easy to sign up and access your storage.

Rated 5 out of 5 stars

low cost storage with big space

I was looking for storage online and i found roomia with low cost storage and 35% off for your first 3 months. Craig was very accommodating on my needs for storage and was happy to show the unit size and was open open about everything when hiring a storage unit. accessing the storage is so easy by downloading the app and gaining access to to the storage facility. I definitely recommend roomia to other people.

August 19, 2025
Roomia Self Storage  - Springfield logo

Reply from Roomia Self Storage - Springfield

Thank you for your detailed feedback! We’re thrilled Craig could make the process clear and accommodating for you. Great to hear you’re enjoying the app and the special offer, and we really appreciate your recommendation. Many thanks for choosing Roomia :)

Rated 5 out of 5 stars

Great service with a van to move my…

Great service with a van to move my stuff and an all-electronic easy to use system for coming in and out.

August 22, 2025
Roomia Self Storage  - Springfield logo

Reply from Roomia Self Storage - Springfield

Thanks so much! We’re glad the courtesy van and our access system made things smooth for your move. Thanks for choosing Roomia.

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