Friendly and helpful staff, an advanced and user-friendly app, and easy access to locate your storage unit. The entire experience exceeded my expectations and went above and beyond what I would expect... See more
Company replied
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Friendly and helpful staff, an advanced and user-friendly app, and easy access to locate your storage unit. The entire experience exceeded my expectations and went above and beyond what I would expect... See more
Company replied
The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were... See more
Company replied
Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in... See more
Company replied
Facility is wonderful - clean and secure. Staff are so helpful and responsive and the hire van made my move so much easier! Couldn't be happier.
Company replied
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Written by the company

Technology Drive 27, 4300, Augustine Heights, Queensland, Australia
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I had a very positive experience with the team right from my first contact through to finalising my bookings. Jessica was particularly warm, welcoming and accommodating. I had a million questions and she satisfactorily answered them all. She also gave me an inspection twice of multiple units and didn't make me feel like I was being picky.
I had been stressing about how I would move my items and I didn't want to use a trailer due to some very bulky items. I was pleasantly suprised to find out that they have a free rental van I could use regardless of distance traveled.
Prices are very affordable.
I would highly recommend this business.

Reply from Roomia Self Storage - Springfield
Communication was amazing from my first enquiry and interaction. Space was described accurately and everything was easy from sign up to access etc. We will be back for any further storage requirements.

Reply from Roomia Self Storage - Springfield
Craig from rooms Springfield was great from showing us storage options to the free move in van made our experience of moving all our previous belongings into storage alittle easier.

Reply from Roomia Self Storage - Springfield
Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in aisles & toilets facillities. Just great and accomodating from start to finish with 24/7 access.

Reply from Roomia Self Storage - Springfield
Great customer service and helpful when needed.
Access is easy and 24/7 clean and looked after.

Reply from Roomia Self Storage - Springfield
Friendly and helpful team, responds to communication in a timely manner. Clean and tidy facilities with plenty of trollies to move. Good to have options of storage space. Removal van on site is fantastic.

Reply from Roomia Self Storage - Springfield
We've had the best experience using Roomia Springfield thanks Jessica for making it easier for us she's the best! Hit her up if you need anything

Reply from Roomia Self Storage - Springfield
Have less than a month with my unit but have had an amazing experience. Staff super helpful and the prices were very reasonable. Went in got the unit and it was very easy.

Reply from Roomia Self Storage - Springfield
The process was very easy. The staff was helpful. The new technology (for me) was easy to learn ☺️☺️

Reply from Roomia Self Storage - Springfield
Craig, at the Springfield facility has been more than accommodating, and the whole Roomia experience has been effortless.

Reply from Roomia Self Storage - Springfield
Friendly team at Springfield, great facilities and good prices with the grand opening rates. We’ll use them again!

Reply from Roomia Self Storage - Springfield
the staff was and is awesome.i got the full round about and she was so nice.got a map and she got my trolley for me.im at the Springfield and it's awesome.the other place was way to expensive..good job guys and gals
Ed

Reply from Roomia Self Storage - Springfield
Staff are friendly and welcoming, affordable prices in a brand new facility - win win!

Reply from Roomia Self Storage - Springfield
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