Friendly and helpful staff, an advanced and user-friendly app, and easy access to locate your storage unit. The entire experience exceeded my expectations and went above and beyond what I would expect... See more
Company replied
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Friendly and helpful staff, an advanced and user-friendly app, and easy access to locate your storage unit. The entire experience exceeded my expectations and went above and beyond what I would expect... See more
Company replied
The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were... See more
Company replied
Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in... See more
Company replied
Facility is wonderful - clean and secure. Staff are so helpful and responsive and the hire van made my move so much easier! Couldn't be happier.
Company replied
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Written by the company

Technology Drive 27, 4300, Augustine Heights, Queensland, Australia
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The staff and management where very understanding of my homelessness and situation at the time and helped me work out a payment schedule

Reply from Roomia Self Storage - Springfield
Very nice and great place to store ya stuff

Reply from Roomia Self Storage - Springfield
Great service,friendly staff,easy sign up, straight forward, good prices and discounts,modern facilities, 24hr access, kiwi snacks in vending machine a plus :)

Reply from Roomia Self Storage - Springfield
It was really easy to sign up for a storage unit and access to the facility is very easy too!

Reply from Roomia Self Storage - Springfield
I was looking for storage online and i found roomia with low cost storage and 35% off for your first 3 months. Craig was very accommodating on my needs for storage and was happy to show the unit size and was open open about everything when hiring a storage unit. accessing the storage is so easy by downloading the app and gaining access to to the storage facility. I definitely recommend roomia to other people.

Reply from Roomia Self Storage - Springfield
Great service with a van to move my stuff and an all-electronic easy to use system for coming in and out.

Reply from Roomia Self Storage - Springfield
Great service and responsive staff.
Very clean and well-maintained facility in an excellent location.
Easy access to overall site and personal storage shed.

Reply from Roomia Self Storage - Springfield
I ❤️ luv u guys. Courtesy, hospitable and just great to hang with. And the courtesy van was a God sent.
Thanks guys for making our move less stressful.

Reply from Roomia Self Storage - Springfield
Awesome facility, easy to access using the app, great staff that where amazing help when choosing the right storage required.
Being able to use the Van (Green Machine) was so helpful and made things so much easier. Thankyou very much!

Reply from Roomia Self Storage - Springfield
We are beyond grateful for the help Roomia Springfield qld have given us. It's amazing to know that companies like Roomia support local registered charities and we are very thankful for your great pricing structure and facility as well as the friendly and helpful staff that greet us with smiles. Thank you Roomia 🫶

Reply from Roomia Self Storage - Springfield
Craig and Jess made the process so easy through from booking our unit to showing us how to use the storage smart app

Reply from Roomia Self Storage - Springfield
Great service and great prices, would be using Roomia again if needing that extra space, thanks again Roomia.

Reply from Roomia Self Storage - Springfield
Craig was an excellent dude to deal with. He really sold the facility.

Reply from Roomia Self Storage - Springfield
I recently used Roomia Self Storage at their Springfield location, and I couldn’t be happier with the experience. From the moment I made my first enquiry, the staff were incredibly warm, helpful, and patient with all my questions. The booking process was smooth, and the facility itself is spotless, modern, and clearly designed with convenience in mind.
What stood out most was the **24-hour access**, high-level security, and thoughtful extras like complimentary trolleys and van hire. It’s clear Roomia has put a lot of care into making storage stress-free. Whether you're moving, decluttering, or just need a bit of breathing room, I’d absolutely recommend Roomia.

Reply from Roomia Self Storage - Springfield
I've had a,wonderful experience at Roomia nothing is to much trouble for the staff they have gone out of there way to make sure I'm happy well done to the staff

Reply from Roomia Self Storage - Springfield
Great so easy the team were very helpful and made sorting out my storage option easy.

Reply from Roomia Self Storage - Springfield
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