Roomia Self Storage - St Marys NSW Reviews 

195
TrustScore 5 out of 5

4.8

Forrester Road 160, 2760 Saint Marys, New South Wales, AU


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Rated 5 out of 5 stars

Debbie is no.1 in the business. I had to book another unit for more furniture and goods. She actually cares for you and goes over and above her job to help you. I'm grateful for her assistance because... See more

Company replied

Rated 5 out of 5 stars

Fantastic Customer Service which made everything so easy! I have to give a big shout out to Debbie who is the reason I decided to take the unit. Everything was explained and the whole experience put m... See more

Company replied

Rated 5 out of 5 stars

Deb was awesome — super friendly, genuinely helpful, and absolutely no hard sell. Roomies Storage has a great business model, and the pricing was unmatched for what we needed. Deb set us up with a 3m... See more

Company replied

Rated 5 out of 5 stars

I've used other storage facilities where I had to remember PIN codes, supply my own lock and use my own trolley. Once you're setup in the system and have the app it's a piece of cake and the master ac... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. RV Storage Facility
  6. Storage Facility

About Roomia Self Storage - St Marys NSW

Written by the company

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Written by the company

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Contact info

  • Forrester Road 160, 2760, Saint Marys, New South Wales, Australia

  • 02 9832 2333

4.8

Excellent

TrustScore 5 out of 5

195 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(195)

764 reviews in the last 12 months

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Rated 5 out of 5 stars

Hello my name is Carly …

Hello my name is Carly I've rented a storage room of Vicki at St Marys Roomia, she has been nothing but helpful especially during my cancer treatment journey, 5 star treatment very customer oriented and friendly, very good lady to have running uoir business, thankyou

April 19, 2025
Unprompted review
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Hi Carly, thank you for sharing your experience. We're so glad Vicki could be there for you during such a personal journey. Wishing you strength and health – and thank you for trusting us.

Rated 5 out of 5 stars

Awesome customer service!

As my first time attending the St Mary’s property I got lost. I called the office and spoke to Vicki. She came to me and took me where my storage unit. She showed me how to operate the app. without over complicating it. She made me laugh which is what I needed after a stressful day of moving.

April 17, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thanks so much, Rob! We're glad Vicki could turn your day around and make things easier – and even bring a laugh. We’ll make sure she sees your lovely message.

Rated 5 out of 5 stars

The service desk lady ( Vicki ) was…fantastic

The service desk lady ( Vicki ) was very helpful and able to accommodate my needs with a storage unit close to entrance with easy access .
Vicki was also able to overcome several computer glitches also while setting up the account .
All's good 👍 and thank you to the friendly staff at roomia

April 14, 2025
Unprompted review
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thanks so much! We’re thrilled Vicki could help find the perfect unit for you and work through those setup hiccups with a smile. We’ll be sure to pass on your kind words!

Rated 5 out of 5 stars

The best self-storage in the area

The best self-storage in the area! also my girl Vicky had the best customer service! she was very nice, understanding and very helpful. I would highly recommend her and the place is amazing.

April 12, 2025
Unprompted review
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Reply from Roomia Self Storage - St Marys NSW

Wow—thank you! We’re so glad you had such a great experience with Vicky. We’ll be sure to pass on your lovely feedback to her!

Rated 5 out of 5 stars

Best storage options at St Marys Roomia

Had an amazing experience with St Mary’s Roomia storage. Josh and Vicky both were amazing help. Josh has gone beyond and above to help me out with my storage options.
Amazing customer service displayed by Josh.
Highly recommending this service if you are looking to store your belonging with peace of mind.

April 7, 2025
Unprompted review
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Reply from Roomia Self Storage - St Marys NSW

Wow—thank you for the glowing review! We're so happy to hear the team made such a great impression. Going above and beyond is what Roomia’s all about, and your peace of mind means the world to us. Thanks for the recommendation—we really appreciate it!

Rated 5 out of 5 stars
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

We appreciate your kind words! So glad our team could help—anytime you need us, we’re here.

Rated 5 out of 5 stars

vicki was helpful

vicki was helpful , late Friday afternoon , showed me through the building , looking for a sized lock up to suit me , great pricing for the 3 next months

March 28, 2025
Unprompted review
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

That’s great to hear, Rob. Vicki is fantastic, and we’re glad she could help you find the right unit. If you ever need anything, don’t hesitate to reach out. Thanks for choosing Roomia!

Rated 5 out of 5 stars

The staff are amazing

The staff are amazing, I like that's its operated through an app to enter and exit. Prices are unbeatable.
Definitely recommend.

March 26, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thanks so much. We’re thrilled to hear you’re loving the convenience of the app. Our team works hard to make storage easy and affordable—so we really appreciate the recommendation!

Rated 5 out of 5 stars

Excellent service

Excellent service. Love talking to people who deal with their customers with respect and kindness. Thank you!!!

Best storage place ever 😊

March 5, 2025
Unprompted review
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Reply from Roomia Self Storage - St Marys NSW

Thank you, Valelia! Your kind words mean so much to us. We’re passionate about treating every customer with care and respect, so it’s wonderful to know that stood out to you 😊

Rated 5 out of 5 stars

Great customer service

Great customer service , very nice facilities with 24hrs access and all for a good price , I'm very happy with this first time experience overall. Thank you.

March 24, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thanks for the great feedback! We’re so happy to hear your first experience was a positive one. We're here whenever you need us.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and efficient.

February 21, 2025
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Reply from Roomia Self Storage - St Marys NSW

Thank you for your feedback and wonderful review.

Rated 5 out of 5 stars

Greatful

Thx guys . Facilities at St marys great with easy access to keep my motorcycle . The sign up process was quick and easy and all my queries were answered efficiently by Vicki who was great to deal with . Was recommended this place by a friend who uses this storage facility and I'm glad they did.well done Roomia

March 18, 2025
Unprompted review
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Appreciate the shoutout! We’re happy Vicki made everything easy for you. Big thanks to your friend for the recommendation too.

Rated 5 out of 5 stars

Very Convenient, Friendly Staff, Clean Spaces

Great service, friendly staff and convenient locations to choose from. Can access when you're free (usually weekends or after work) using a simple intuitive phone app.
Good size and a variety to pick that suits with competitive prices.

I recommend this business.

March 17, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thanks, Jay! We’re all about making storage simple and convenient, so we’re glad the app and flexible access work well for you. Appreciate the recommendation! 😊

Rated 5 out of 5 stars

Very helpful and very good use of the…

Very helpful and very good use of the complimentary van

March 10, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Great to hear, glad we could make your move easier. Thanks for storing with us!

Rated 5 out of 5 stars

Very affordable storaged

New facility, Bluetooth access and most of all, friendly staff upon signing up.

March 13, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thanks, Donald! We're all about making storage simple, secure, and stress-free—glad you’re enjoying the Bluetooth access and friendly service. If you ever need anything, we’re just a tap away!

Rated 5 out of 5 stars

So easy to store.

From the start shown around units, friendly staff, explained the entry and exit, help set up the App showed how to access unit did a run through explained where everything was located. great experience so so easy no fumbling for keys to unlock your unit.

March 15, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Love hearing this, David! No keys, no stress—just smooth, secure access and a team that’s here to help. Thanks for storing with us!

Rated 5 out of 5 stars

We are so happy with our experience…

We are so happy with our experience with Josh and Vicki, they have made the whole process so effortless.

I highly recommend Roomia Storage St Marys!

March 9, 2025
Unprompted review
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

That's fantastic to hear! Josh and Vicki are all about making storage easy and stress-free. Thanks for the recommendation—we're glad to have you with us! 😊

Rated 5 out of 5 stars

Awesome staff

Awesome staff - streamlined experience.

March 6, 2025
Unprompted review
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

That's wonderful to hear, thank you for your review and feedback.

Rated 5 out of 5 stars

Everything has been fabulous

Everything has been fabulous. The kind people made it all so easy. I was grateful for the follow up calls too, it saved me from calling them. Vicki especially went the extra mile to show me how the app works, and where everything is. It has saved me from the chaos of downsizing.

February 28, 2025
Unprompted review
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thank you for your kind words! We're so glad to hear that our team, especially Vicki, could make your experience smooth and hassle-free. Downsizing can be a big transition, and we’re happy we could help bring some order to the chaos! If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

Spacious and clean

I received my access code on the day I can use the facility. Since it was a Sunday, my husband and I had to look for our own space but it wasn't that difficult. All doors from gate to rented room is opened by an app we installed. The facility is clean and trolleys are available to transport stuff.

February 16, 2025
Roomia Self Storage  - St Marys NSW logo

Reply from Roomia Self Storage - St Marys NSW

Thanks for your feedback! We're glad you found the facility easy to navigate and that the app made access smooth. We appreciate you choosing us and are here if you ever need anything. Happy storing!

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