Rosemary Health 

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See what reviewers are saying

Rated 1 out of 5 stars

Scammers, they take your money and forward you to another company which never sent my order or responded to my calls or emails.

Rated 5 out of 5 stars

What an experience. For years I’ve suffered with acne and have visited dermatologists and GP’s with no avail. However Rosemary Health has changed all that. They’re prompt in their response timeframes... See more

Rated 5 out of 5 stars

Rosemary Health have wonderful gps and are prompt with the responses. If you have queries and feel a bit hesitant or unable to go to medical centres, you can easily just send them an email about your... See more

Company replied

Rated 5 out of 5 stars

Great experience using Rosemary for online repeat scripts. Your symptoms are checked and a doctor reviews things making sure your getting GP check ups along the way. They also take into account your s... See more

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Rated 3 out of 5 stars

I don’t really know how to rate this

I don’t really know how to rate this . At first the service was good , the products were arranged for me to pick up from my local pharmacy but then I was made to accept a delivery of my product which never came and it took about a month all up for me to get my money back . A month with nothing but an apology and an offer to repurchase but through the same delivery service , which I could not accept .

July 31, 2022
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Reply from Rosemary Health

Hi Troy,

Thank you for the feedback. At Rosemary Health, we work very hard to deliver the best patient experience, however we have failed you on this occasion. Unfortunately we have recently changed courier partners and are still ironing out some operational issues.

I believe our nurse team have been in contact regarding your situation. We would love the opportunity to help you regain the service you initially enjoyed and earn back your trust if possible. Please reach out to us for a chat at hello@rosemaryhealth.com.au.

Best,
Rosemary Health

Rated 4 out of 5 stars

The team treat you well gives me good…

The team treat you well gives me good feedback on any questions I have and discuss different medications I can try, I feel they really cared about me.

July 5, 2022
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Reply from Rosemary Health

Hi Keith,

Thank you for the review. We are delighted to hear your experience with us has been so positive.

Please let us know if there is anything we can improve further to deliver a 5 star experience.

Best,
Rosemary Health

Rated 3 out of 5 stars

Repetitive annoying emails about doing…

Repetitive annoying emails about doing BBC a renewal script when already have ……

October 16, 2022
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Reply from Rosemary Health

Hi John,

Thank you for the feedback and our apologies for the repetitive reminder emails. We have identified the issue and put a stop to them, so they should not happen again in the future.

We hope that emails aside, you have found the Rosemary Health experience to be positive. Please reach out to us at hello@rosemaryhealth.com.au if you encounter any further issues.

Best,
Rosemary Health

Rated 4 out of 5 stars

Very pleased with the care and…

Very pleased with the care and attention you gave me
Waiting for my prescription but that could be Australia Post
Thank you Paul

October 7, 2022
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Reply from Rosemary Health

Hi Paul,

Thank you for the kind review. We are delighted to be of service to you!

Please let us know if there is anything we can improve further to deliver a 5 star experience.

Best,
Rosemary Health

Rated 4 out of 5 stars

So easy, quick & convenient

Application is easy & assessment is fast. Getting meds delivered straight to your door eliminates the long wait time at General practices & is so convenient

September 25, 2022
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Reply from Rosemary Health

Hi Stacey,

We are so glad that we can be of help to you! and thank you for the 4-star review. Let us know if there’s anything we can do to improve our service to 5-star!

Best,
Rosemary Health

Rated 5 out of 5 stars

So convenient

I'm very happy with my experience with Rosemary Health. So easy to order and every repeat filled and delivered like magic!!!

October 10, 2022
Rated 5 out of 5 stars

Thank you...

Rosemary health has provided me with outstanding service & help with my problem. Without doubt RH has helped me restore my sex life, & my self esteem.

October 14, 2022
Rated 5 out of 5 stars

Health Care made easy

So easy, make an appointment, tell the doctor your issues and they will help you out from the comfort of your home. Then discreetly send you your medication with sms updates for your delivery. Magic. Highly recommend!

August 1, 2022
Rated 4 out of 5 stars

Overall this has been a very positive…

Overall this has been a very positive experience. The only negative preventing me from giving 5 stars was my initial order, where I accidentally entered the wrong drug for a prescription and could not edit or alter it. It took repeated calls and messages and some days later to resolve. However, once resolved, it has been seamless and efficient. I would definitely recommend to others

March 14, 2022
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Reply from Rosemary Health

Hi Grant,

Thank you for your feedback. At Rosemary Health, we are continuously improving. So feedback like yours is definitely appreciated. Hope you're having a great day!

Best,
Rosemary Health

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