Rosemary Health 

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Rated 1 out of 5 stars

Scammers, they take your money and forward you to another company which never sent my order or responded to my calls or emails.

Rated 5 out of 5 stars

What an experience. For years I’ve suffered with acne and have visited dermatologists and GP’s with no avail. However Rosemary Health has changed all that. They’re prompt in their response timeframes... See more

Rated 5 out of 5 stars

Rosemary Health have wonderful gps and are prompt with the responses. If you have queries and feel a bit hesitant or unable to go to medical centres, you can easily just send them an email about your... See more

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Rated 5 out of 5 stars

Great experience using Rosemary for online repeat scripts. Your symptoms are checked and a doctor reviews things making sure your getting GP check ups along the way. They also take into account your s... See more

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Rated 1 out of 5 stars

You were supposed to dump my PII

You were supposed to dump my PII. The fact I got this message is extraordinary concerning and is indicative of a legal breach.

October 14, 2022
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Reply from Rosemary Health

Hi Curt,

Thank you for taking the time to leave a review. We can assure you that no legal or security breach of your data has occurred. We are legally obligated to store your medical records in NSW for a legislated period of 7 years including the relevant PII to ensure those medical records are identifiable to you.

Unfortunately in this instance, due to an operational mistake, your PII was used incorrectly to contact you for this review. We sincrely apologise for the breach in your privacy. This issue has been addressed and will not happen again in the future.

If you have any concerns or would like to speak to us, please email us at hello@rosemaryhealth.com.au.

Best,
Rosemary Health

Rated 5 out of 5 stars

A great service

A great service.
I live in a small country town where everyone knows everyone - Rosemary is so easy to deal with.

October 14, 2022
Rated 1 out of 5 stars

The treatment didn’t work

The treatment didn’t work. Was unable to get an erection to have sex.

August 7, 2022
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Reply from Rosemary Health

Hi Stan,

Sorry to hear that the treatment you have been prescribed isn't working. At Rosemary we offer free reviews with your doctor if your treatment plan isn't quite right.

Please get in touch with your nurse via the patient portal or at hello@rosemaryhealth.com.au to discuss an alternative treatment for you.

Best,
Rosemary Health

Rated 3 out of 5 stars

You pushed me to sign off on doctors…

You pushed me to sign off on doctors advice and order only to be told it needs to be put on hold

September 21, 2022
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Reply from Rosemary Health

Hi Stephen,

Thank you for the feedback. I can see that you renewed your prescription not long after your last repeat was dispensed. The 'hold' is a safety feature from our pharmacy to ensure that repeats are not dispensed too close together. Your hold will expire with medication dispensed when your next repeat is due, so nothing required on your end.

I can see how in your scenario the language of the hold email would be confusing given you were prompted to renew. We have fixed this email to make the messaging clearer in the future.

If you'd like to discuss this further please contact us at hello@rosemaryhealth.com.au and we would be happy to assist.

Best,
Rosemary Health

Rated 4 out of 5 stars

Good service, price and delivery

Good service, reasonable price and prompt delivery.

September 1, 2022
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Reply from Rosemary Health

Hi Brett,

Glad to hear that you enjoyed the service and thank you for the 4-star. If there’s anything we can do to improve our service to 5-star, please do let us know. At Rosemary Health we are keen to give you our absolute best!

Best,
Rosemary Health

Rated 5 out of 5 stars

Rosemarys Online Help for Your Bedroom Drama. .

I'm a recently turn 60 y/old with a much younger partner. Unfortuntely About 2 years ago things began to wane in the bedroom department, and I was in need of a little helpful boost if you like. I found it difficult and a little embarrassing to ask my regular GP for advice on what to do or which supplements may be suitable for my own particular situation, that's when I found Rosemary Health, and it's very helpful, informative, unintimidating ,quick, easy and inexpensive solution to my bedroom dilemas. After firstly enrolling as a member/patient and answering a short but concise questionaire about my age, health and particular problem at hand, i was very quickly evaluated by one of the very helpful and understanding professional team of doctors available online 24 /7. Once I had completed and submitted my questionnaire, I was quickly evaluated , diagnosed and given a detailed recommendation of what would most likely be the best medication and dosage to help my particular situation taking into consideration my current age health and any other medications I may be currently prescribed by my own regularGP. All in all I highly recommend anyone who finds themselves in a situation like mine to contact Rosemary Health, for a quick ,hassle free, relatively inexpensive rapidly diagnosed, professionally handled and extremely prompt, confidential and doorstep delivered cure to your future bedroom hardpenis!(sic) 😇😁

September 23, 2022
Rated 1 out of 5 stars
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Reply from Rosemary Health

Hi Anthony,

Thanks for your feedback. Your order was placed on hold (and not shipped) at the time as you had just been dispensed 3 months worth of medication. That hold has expired as of this morning and your medication has since been dispensed by our pharmacy. You should have received a notification email containing a tracking link.

If there are any further problems with the delivery of your medication, please feel free to contact us at hello@rosemaryhealth.com.au and we would be happy to help.

Kind Regards,
Rosemary Health

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