Scammers, they take your money and forward you to another company which never sent my order or responded to my calls or emails.
Rosemary Health
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See what reviewers are saying
What an experience. For years I’ve suffered with acne and have visited dermatologists and GP’s with no avail. However Rosemary Health has changed all that. They’re prompt in their response timeframes... See more
Rosemary Health have wonderful gps and are prompt with the responses. If you have queries and feel a bit hesitant or unable to go to medical centres, you can easily just send them an email about your... See more
Company replied
Great experience using Rosemary for online repeat scripts. Your symptoms are checked and a doctor reviews things making sure your getting GP check ups along the way. They also take into account your s... See more
Company details
About Rosemary Health
Written by the company
Contact info
11 York Street, 2000, Sydney, Australia
- hello@rosemaryhealth.com.au
- rosemaryhealth.com.au
Poor
Initially helpful and polite, the online nurse became increasingly disrespectful during my subscription, until the last interaction was just plain rude. And illogical!
July 1, 2022
Reply from Rosemary Health
Hi Mark,
Thanks for the taking the time to leave your feedback. As our clinical team has explained, the medication prescribed by your doctor is intended to be taken as per their dosage instructions. This is to ensure patient safety and prevent adverse side effects. Our clinical team are always accommodating to patient needs where possible, but what you were asking of them would have undermined our clinical integrity and potentially jeopardised your own safety.
If you wish to discuss this further, please feel free to contact us at hello@rosemaryhealth.com.au and we would be happy to help.
Kind Regards,
Rosemary Health
Placed order was told it was all ok…
Placed order was told it was all ok then told it was on hold at the pharmacy and now still waiting
September 23, 2022
Reply from Rosemary Health
Hi David,
Thanks for your feedback. Your order was placed on hold due to the medication having being dispensed recently. You should have received an email at that time notifying you when this hold was due to expire. Apologies if that was not made clear in the email.
I can see from our end that the order was released last week, but wasn't dispensed until yesterday (right after your review in fact!) due to an issue with the script on our end. Unfortunately we neglected to communicate that delay to you properly and will endeavour to make sure that doesn't happen again in the future. You should have received a notification email containing a tracking link for the order now.
If you have any further problems with the delivery of your medication, please feel free to contact us at hello@rosemaryhealth.com.au and we would be happy to help.
Kind Regards,
Rosemary Health
Always great service
Always great service, a reputable and convenient option. Saves me time and money.
September 28, 2022
Great service.
October 7, 2022
Easy ordering process and easy to put…
Easy ordering process and easy to put on hold when you still have stock. Love it
November 12, 2021
Twice so far you've asked me to get a…
Twice so far you've asked me to get a consultation by a Dr when I disnt need to.
Can't remember the dates.
October 12, 2022
Reply from Rosemary Health
Hi Glen,
Apologies for the erroneous emails. We have identified and resolved the issue on our end. If you have any further problems, please feel free to reach out to us at hello@rosemaryhealth.com.au.
Kind Regards,
Rosemary Health
Great Service
Great Service, excellent communication, lots of help and support would recommend Rosemary health
October 10, 2022
Very helpful for those living in rural…
Very helpful for those living in rural areas.
October 11, 2022
Very helpful
October 4, 2022
Easy yet thorough.
Great experience using Rosemary for online repeat scripts. Your symptoms are checked and a doctor reviews things making sure your getting GP check ups along the way. They also take into account your specific needs and give good advice with the scripts sent to your door!
September 7, 2022
I was charged more than it said and…
I was charged more than it said and never even received my order. Tried to get a refund but the site kept crashing or bugging out. Ripped off!
September 25, 2022
Reply from Rosemary Health
Hi Todd,
Thank you for reaching out. I am so sorry that you feel that way. From what I can see, all your treatments were delivered correctly and there was no issue with your charges.
Please contact us on hello@rosemaryhealth.com.au so we can resolve this issue for you. We are here to help you.
Sincerely,
Rosemary Health
Was told I was too heavy for a renewal…
Was told I was too heavy for a renewal of my current medication. Even though I have lost weight since being prescribed that medication and was prescribed it from the rosemary. And was told to try keep eating healthy and active to lose weight. Which seems like a very simplistic view. No other help options were given. So this might be obvious I felt that wasn’t helpful and was actually harmful and no longer feel supported. I have changed to a website that asks relevant questions such a waist size as well as weight to give a better overall view of health.
September 19, 2022
Reply from Rosemary Health
Hi Jayde,
Upon looking at your consult, unfortunately your decline this time was due to a clinical contraindication. Hence why our doctor suggested you to see your GP for further review. If you found that the decline summary was unclear, we can definitely help you get in touch again with our doctor free of charge.
Please contact us at hello@rosemaryhealth.com.au so we can help you further.
Best,
Rosemary Health
Rosemary have been extremely efficient…
Rosemary have been extremely efficient and helfful all the way through my doctor review and scrip renewal and the process of script medication is automated. In all, a very good experience
September 18, 2022
Excellent product
Excellent product, service and communication. I would have no issues recommending their service.
July 8, 2022
Expensive
Great experience, except for the inflated pricing of product. Therefore the 4 star review.
September 28, 2022
Fan for life
Rosemary was a great experience when I had a very painful strep throat infection. They offered a same day consult I could do at home, for a very reasonable price, with a doctor who was helpful and empathetic. I got a prescription that I was able to fill in the same day - I am SO GLAD I didn’t wait for an appointment with a local GP which I would have waited days for and would have cost twice as much!!! So easy and hassle free when you aren’t feeling well… Wouldn’t hesitate to use again.
August 24, 2022
I have erectile disfunction and the…
I have erectile disfunction and the medication prescribed helps me preform when I need too
October 2, 2022
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