Rosemary Health 

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Rated 1 out of 5 stars

Scammers, they take your money and forward you to another company which never sent my order or responded to my calls or emails.

Rated 5 out of 5 stars

What an experience. For years I’ve suffered with acne and have visited dermatologists and GP’s with no avail. However Rosemary Health has changed all that. They’re prompt in their response timeframes... See more

Rated 5 out of 5 stars

Rosemary Health have wonderful gps and are prompt with the responses. If you have queries and feel a bit hesitant or unable to go to medical centres, you can easily just send them an email about your... See more

Company replied

Rated 5 out of 5 stars

Great experience using Rosemary for online repeat scripts. Your symptoms are checked and a doctor reviews things making sure your getting GP check ups along the way. They also take into account your s... See more

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Rated 5 out of 5 stars

Very good customer service

Very good customer service. Attentive and quick to address my questions.

was really happy with their overall services, would definitely return again!

August 21, 2022
Unprompted review
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Reply from Rosemary Health

Thank you very much for your kind review stephen!

Rated 1 out of 5 stars

Spend money to get a “prescription”…

Spend money to get a “prescription” sent to you. - which is a herbal tablet you can buy over the counter at the chemist FOR HALF THE PRICE!! An absolute joke of a service. I wish I had been given advice of it using them

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Received my medication, saved money on doctors appointment fees and time! Excellent!

Received my prescription this week! So happy! I saved money and time with you at Rosemary, thank you! 😊 For anyone else interested in this service: I have a repeat prescription and was tired of having to get a doctors appointment every time I needed it refilled (I had to pay for my doctors appointments too). With this Rosemary service, I don't have to to pay for doctors appointments anymore and the medication is delivered to me! 5 stars!

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

Unethical

One star, but would go much lower if possible.
A very unethical company.
Their procedure is flawed right from the outset, but then once you've signed on, they bombard you with spam.
Even after I unsubscribed, and sent them a few emails, I was still getting constant emails and text messages trying to coerce me into buying products I didn't want or need.
Their direct marketing has stopped now, but all of a sudden I'm being inundated with health related junk mail.
Avoid this company at all costs.

December 30, 2021
Unprompted review
Rated 5 out of 5 stars

Makes sense

I'm on long-term medication. Before I started with Rosemary I had to go to my GP every six months to get a new script, which was honestly pretty pointless because at this point the medication and dosage has been constant for years.

I signed up with Rosemary because my GP is outside the 5km COVID restriction, and now I don't think I'd go back. Just makes so much more sense to do it online.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

What an experience!

What an experience. For years I’ve suffered with acne and have visited dermatologists and GP’s with no avail. However Rosemary Health has changed all that. They’re prompt in their response timeframes and give advice on medication, diet and which products to use thats applicable to my specific skin requirements. It has changed my life and best of all I didn’t need to leave my house! Dr Bui is informative, knowledgeable and follows me through my journey.

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

Rosemary Health 💯👌

Rosemary Health have wonderful gps and are prompt with the responses. If you have queries and feel a bit hesitant or unable to go to medical centres, you can easily just send them an email about your enquiry online and you will immediately receive a prompt response. Saves the time and hassle!

September 18, 2020
Unprompted review
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Reply from Rosemary Health

Thanks so much for the great review Phoenix! We think our doctors are pretty great too and will be sure to pass this feedback along.

Rated 1 out of 5 stars

Initially the service seems to have…

Initially the service seems to have potential. However the verification aspect seems to be broken and sends you in endless loops. Massive down grade in stars due to inability to control credit card on file, inability to cancel service, inability to send email successfully the contact doctor via the contact Dr link....it doesn't actually populate an address in email. I had an email from Rosemary saying a reorder is due, I replied to cancel such reorder. I had no replies, I sent many emails, even to the hello at rosemaryhealth.com.au option, still no reply. Yet got emails saying order on the way. Very frustrating. Also when looking back on initial prescription it said it would cost $48.99.....then when sent it charged $55.99 or thereabouts.....why the markup in price? I'd already paid the consult fee. Look it has great potential but huge downfalls in customer control and service. I'm yet to hear if the prescription is cancelled as I said I cannot actually cancel the Rosemary account from within the platform. No phone number to call either from what I could see. Very disappointed!

September 18, 2020
Unprompted review
Rosemary Health logo

Reply from Rosemary Health

Hi Diane - we're sorry to hear you had a negative experience. Our customer support team always strives to respond within 24 hours to our hello@rosemaryhealth.com.au email address and unfortunately didn't receive your message to our no-reply@ email address. Since we've been in contact with you, we were able to resolve this issue by refunding your order and canceling future shipments. If you have any further questions please don't hesitate to reach out. Thanks again for being a Rosemary customer!

Rated 5 out of 5 stars

Amazing service!

I will admit I generally avoid going to the docs partly because I don't like taking time away from work and as my sister is a doctor I would speak with her for anything urgent, however for the last year she's been working in the US and suggested I try a telehealth service. Couldn't believe how easy and quick Rosemary was, the questionnaire was thorough the response quick, and if the treatment works as well as the consultation has I'll be one happy little camper! Would happily recommend to anyone looking for a professional, quick, and easy way to have their medical concerns dealt with!

September 5, 2020
Unprompted review
Rosemary Health logo

Reply from Rosemary Health

Thanks so much for the great review, Brodie! Our goal is to improve access to healthcare for all Australians so we're thrilled to hear your feedback.

Rated 5 out of 5 stars

It was easy to have my medication delivered at home

It was easy to have my medication delivered using Rosemary.
I didn’t have to visit a doctor or pharmacy, which was time saving, and safe especially now with social distancing.

August 12, 2020
Unprompted review
Rosemary Health logo

Reply from Rosemary Health

Thanks so much Adriana! We're so glad you were able to get your medication in a safe and easy way.

Rated 5 out of 5 stars

Amazing service

Ever since social distancing it's been hard to make doctor's appointments, and I hate sitting in the waiting room. Rosemary means I can get my medication delivered super fast and contact the same doctor if I have any questions. Great service.

July 9, 2020
Unprompted review
Rosemary Health logo

Reply from Rosemary Health

Thank you Louise! We're so happy you were able to get your treatment quickly and safely.

Rated 5 out of 5 stars

So convenient and easy!

It's incredible how easy it is to use Rosemary to get my prescriptions sent to my house. I love that I don't have to take time off work to go to the doctor just for a rescript and you can do it all online. Definitely recommending to all my friends!

July 1, 2020
Unprompted review
Rosemary Health logo

Reply from Rosemary Health

Thank you so much for the great review, Amy!

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