RouteNote Reviews 2,891

They ignore messages, tickets, then resolve.

Avoid at all costs. They steal your money. Crooks!!!

When i use a royalty free sample they refuse to put my song on instagram and tiktok! I even proved the sample was %100 royalty free by reaching out to their team and sending the documents which was needed to approve the situation! This is unacceptable to me...

Great music distribution service, easy uploads, and responsive support. Reliable and professional experience overall. Highly recommended for independent artists.

amazing service, response time, solutions; they would respond to any emails super fast & have a really easy distrubution process. would 100% recommend!

After trying a few Routenote is my favourite distributor and I have no plans to ever leave! And it is actually free!

I have used RouteNote for many years. The processing time for the free tier has gradually become slower and slower over the years, sometimes it takes a month, but there are no other reliable free options regardless so it is what it is. On the rare occasion I need a speedier processing I use the premium option and then the processing time is approximately a week. Will still recommend RouteNote as long as the free tier is available. Also their support is friendly and accommodating, albeit sometimes a little slow.

this is the current situation i am facing with routenote - i have been a customer since 2019 and been releasing music online since 2004

a release that was uploaded to their website on april 14 for release on the 18th may is still not live - no response to my query in twitter and even though ive created a support ticket i know ill have to wait another 2 weeks for a response - so this release and any promotional material on my behalf is a waste of time

i wish to upload another album, but for 3 days now the upload stops at 99% - this has happened before with their website, and usually it works the next day, but 3 days now? again, no response to my question on twitter - there seems little point raising a ticket about this to wait another 2 weeks

over the past couple of years routenote has removed some of my music from all online stores with the claim of artificial streams in spotify, i have strongly denied this and have never bought anything like this. after conversations with spotify - who did not see any issues with any of my releases they encouraged me to upload the releases again, which i did.

routenote themselves in one conversation re-released one of the albums in question - as far as i am concerned and indeed spotify, there are no issues and all the releases in question are back online.

i recently reached the threshold of $50, the amount to be able to get your earnings payments. this is the first time since June 2023, the website even shows that i am due payments. but when it didn’t come to me and after weeks of slow responses to my questions, each time by a different person the response i got yesterday was that due to claims of artificial streams ‘distributors may be charged for abnormal streaming activity, which we are now passing on to affected accounts.’

meaning, that routenote are keeping back some of my earnings due to me and are charging/ fining me

this is both distressing and upsetting and i wonder if actually legal

after requesting numerous times for proof of the artificial streams none has been forthcoming, spotify themselves have stated they have no issues with the releases and yet routenote seem to be behave in such a way as to both ignore and stand in the way of independent artists attempting to make something of themselves

the amount we are talking about is so little, they are charging/ fining me $20 - so as anyone can see, so state artificial streaming is involved is both laughable and incredible. some of the monies involved for some of the releases are under 1 british pound.

so there you have it. routenote it seems:
- cannot get your music online with over a months notice
- currently no music can be uploaded to their site
- and they withhold your earnings without giving notification that this will happen or provide any proof to back up the claims they make

reading other comments on this website, i see i am not alone in some of the issues that i face with this company - i am not sure how they are allowed to operate in the way they do as they show little regard for its customers - and are quite content to both take a percentage of earnings and actually take all of the money made from your music as they wish without any proof or wrong doing or notifications of their intended actions

disgraceful

and no, i wont be responding to any requests from routenote on this website, ive done that before thinking that there might be a resolution, but you end up getting the same response to the replies you’ve already had in there own website

meaning, they like to pretend to onlookers that they are open to fix things, but in reality they do nothing but back up their own disgraceful behaviour

I had a great experience using RouteNote to successfully change my artist name.

The platform is very straightforward when it comes to setting up releases. I am also incredibly grateful for the support RouteNote provided me and continues to provide me for sustaining my music catalog. This all has helped me built what can be considered a full-time thing where I'm at.

This review comes from having used RouteNote since late 2024 up to the time of posting this review.

Verry nice,, everything is ok

I liked Their support team and it's great work 🫰

Nice Service

10/10 for a nice distribution service

excellent music distribution service and quick customer support

Super Best FadeBack

I had a great experience with the RouteNote support team, specifically with Rowan and Olivia. They were very professional, highly responsive, and helped me resolve my issues with Spotify distribution and YouTube OAC upgrade. I really appreciate their dedication and hard work. Truly a reliable service for artists.

they respond with a lil urgency

Routenote free subscription is best uploaded song to distribute, uploading song is very easy, customer support is fast, they process song for distribution within 1 hour of upload. Thanks for fast services

PROS
1. Fast Customer Service around 3 hour
2.Fast upload & review within 1 hour
3. Free & Free services donot have to pay anything

Cons
1. They dnt accept Fully AI or AI assist music
2. They charge fees for same free services

Well, Routenote is good for new artists, especially independent artists who don't have much recognition.

You can release unlimited releases, and they can help you request OAC on YouTube, claim a Spotify Artist Account, distribute to 150+ digital stores with free YouTube Content ID, and the most important part is that they are the only free distributor that provides that. You can edit metadata easily, and the typing process has been simplified, making it faster to type the metadata.

However, due to its free service, the delay on your releases is unavoidable; it usually takes 30 days or more to get your new release to update its status, and it takes a week or more for the support team to reply. Moreover, providing to YouTube Music sometimes failed.

In conclusion, Routenote is still good for new independent artists who don't have money; they have been serving free distribution for 19 years and can still stand firm in 2026. Honestly, don't talk about the delay with the releases. I respect Routenote and their team very much.

Amazing support fastest reply fastest work