Ordered 4 defussers for all my work spaces. They are small great Delivery was quick Highly recommended
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I recently ordered a gift for a friend from Rowan & Hill and I found the process super streamlined and efficient. The gift arrived by post beautifully packaged and I was kept up to date of the trackin... See more
Company replied
Just to say a massive thank you to the team at RH for following up my order and it arriving all be it late thanks to Royal Mail but gorgeous and in lovely condition as always. Great service and will... See more
Company replied
I was really impressed that i received a phone call advising me that one of the items i had ordered was out of stock and was given the option of either waiting or choosing something else. This kind o... See more
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Company details
Written by the company
Official Site: We are a home fragrance company that Specializes in handcrafted scented products. Our product line includes candles, diffusers, sprays, tealights, wax melts, and ceramic melt burners.
Contact info
United Kingdom
- 07493139118
- hello@rowanandhill.com
- rowanandhill.com
4.4
Excellent
84 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Quick dispatch
October 25, 2023
Reply from ROWAN & HILL®
Hi, Thank you so much for your kind review, we really appreciate it. Team ROWAN & HILL
Reply from ROWAN & HILL®
Hi Louise, Thank you so much for your kind review. We truly appreciate it. Team ROWAN & HILL®
Quality product at best price
The best price I could see on the Internet for gents Gucci by Gucci. Delivery though it took 4 or 5 days was free
September 22, 2023
Reply from ROWAN & HILL®
Hi, A Great Big thank you for your kind review. Apologies for the late delivery, we have to do better. Gucci by Gucci is one of our favourites too! Team ROWAN & HILL®
Delighted with purchase
Great wax melts- smell amazing and neatly boxed - fast delivery and lovely packing. Delighted to get some sample scents to try too as always hard to choose new scents online! - highly recommend and will order again thank you
January 11, 2023
Reply from ROWAN & HILL®
Hi, thank you so much for your kind review, we really appreciate it. We are so glad you love our new wax melt packs. Look out for our sample size packs, coming soon.
Team
ROWAN & HILL
Issue resolved quickly and goods received with thanks - Not great it hasn’t arrived
Just to say a massive thank you to the team at RH for following up my order and it arriving all be it late thanks to Royal Mail but gorgeous and in lovely condition as always. Great service and will definitely be back.
OLD POST. Well it’s a one as my parcel still hasn’t arrived nor have you told me it has been despatched.
September 17, 2022
Reply from ROWAN & HILL®
Dear Debbie
Firstly thank you so much for returning back to us for a second order, we really appreciate this. Secondly we want to personally apologise on behalf of Royal Mail Group for not sending your order out to you. Unfortunately that is out of our control. You would of received shipping confirmation as we posted your item. Nothing leaves our warehouse without a tracking number. Please check your emails, we have just re emailed you all the information including the Tracking number.
Kind Regards,
Claude
ROWAN & HILL
Very good service and lovely fragrance
April 2, 2022
Reply from ROWAN & HILL®
Thank you for your kind review, we really appreciate it.
Team
ROWAN & HILL
Reply from ROWAN & HILL®
Thank you for your kind review. New diffuser's will be available soon.
Team
ROWAN & HILL
Great service loved the free samples…
Great service loved the free samples too nice surprise :)
January 27, 2022
Reply from ROWAN & HILL®
Thank you for your kind review, we really appreciate it.
Team
ROWAN & HILL
well packaged
well packaged, good value and fast postage. What more could you ask!
Loved the little wax melt sample
January 20, 2022
Reply from ROWAN & HILL®
Thank you so much for your kind review.
We really appreciate it.
Remember, Download our App and earn points, free gifts and much more.
R&H
Good quality
January 20, 2022
Reply from ROWAN & HILL®
Thank you for your kind review. We hope you enjoy our products.
Team
ROWAN & HILL
Over the moon!
I bought a few items as part of my Christmas's presents list. They are all beautifully packaged. I will be definitely recommending them and purchasing again! Over the moon!
November 6, 2021
Unprompted review
Reply from ROWAN & HILL®
Good afternoon thank you so much for your kind review. We really appreciate it. Remember, Download our App and earn points, free gifts and much more.
Fast delivery
Fast delivery, products r first class , u can see how much care they have put into these products . Excellent
October 23, 2021
Reply from ROWAN & HILL®
Good afternoon thank you so much for your kind review. We really appreciate it. Remember, Download our app and earn points, free gifts and much more.
Beautiful items and the smells are…
Beautiful items and the smells are absolutely gorgeous! Superb package and delivery
August 24, 2021
Reply from ROWAN & HILL®
Thank you for your kind review. We hope you enjoy our products.
Love these wax melts
Love these wax melts, they smell so strong and some lovely smells 😍 ☆☆☆☆☆ my favourites, and believe me I've purchased a lot ov melts over the years this is tops by far thank you ROWAN&HILL
July 29, 2021
Reply from ROWAN & HILL®
Hi Cathy Thank you so much for your kind review. We really appreciate it.
We are so glad you are enjoying our products. Look out for our autumn collection coming soon.
Kind Regards
Rowan & Hill
Excellent service and lovely products
June 8, 2021
Reply from ROWAN & HILL®
Dear Jane,
Thanks for supporting our business, it truly means a lot to our team!
Enjoy our products!
Kind Regards
Claudie
Bought as a gift and loved
April 28, 2021
Reply from ROWAN & HILL®
Hi Emma,
Thank you so much for your kind words. We are so pleased you are loving our products.
Many Thanks
Rosa
Rowan and Hill
I love Rowan and hill the products are…
I love Rowan and hill the products are gorgeous. That always give me sample wax melts too and I live up the road so get super fast home delivery a brilliant service. Many thanks xx
April 16, 2021
Reply from ROWAN & HILL®
Dear Laura,
Thank you so much for your kind words and the 5* review!
Enjoy our products!
Kind Regards
Rosa
Rowan&Hill
SO impressed! Highly Recommend ✨
I just can’t recommend this brand enough, the attention to detail given to orders I’ve received has been impeccable ✨ The scented wax melts smell SO incredible and are fantastic value for money ✨ the burners and melts make perfect gifts, Its my new go to treat for birthdays for family and friends 🤩✨ Lucky them ✨💫 I must just lastly mention how beautiful the packaging is, the gift boxes are very high end making any purchase from this company a very impressive looking gift for someone ✨ Thank you Rowan & Hill it’s so great to find a small business getting it SO right 🙌🏼💫👏🏼 Recommend recommend recommend! ✨✨✨✨✨
April 12, 2021
Reply from ROWAN & HILL®
Dear Lucy,
Thank you so much for your kind words and the 5* review! We really appreciate it.
Enjoy our products :)
Kind Regards,
Mia
Rowan&Hill
Good quality and fast delivery
April 7, 2021
Reply from ROWAN & HILL®
Dear Stefanie,
Thanks for the kind review.
Kind Regards,
Rosa
Rowan&Hill
Lovely items and smell gorgeous
Lovely items and smell gorgeous. Well packaged and quick delivery
April 3, 2021
Reply from ROWAN & HILL®
Dear Karolyn,
Thank you so much for the 5* review! Enjoy our products.
Kind Regards,
Rowan&Hill
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