Ordered 4 defussers for all my work spaces. They are small great Delivery was quick Highly recommended
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I recently ordered a gift for a friend from Rowan & Hill and I found the process super streamlined and efficient. The gift arrived by post beautifully packaged and I was kept up to date of the trackin... See more
Company replied
Just to say a massive thank you to the team at RH for following up my order and it arriving all be it late thanks to Royal Mail but gorgeous and in lovely condition as always. Great service and will... See more
Company replied
I was really impressed that i received a phone call advising me that one of the items i had ordered was out of stock and was given the option of either waiting or choosing something else. This kind o... See more
Company replied
Company details
Written by the company
Official Site: We are a home fragrance company that Specializes in handcrafted scented products. Our product line includes candles, diffusers, sprays, tealights, wax melts, and ceramic melt burners.
Contact info
United Kingdom
- 07493139118
- hello@rowanandhill.com
- rowanandhill.com
4.4
Excellent
84 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful item
Beautiful item! Arrived very quickly and perfectly packaged. So in love with Rowan & Hill and I will definitely be purchasing more!
March 29, 2021
Reply from ROWAN & HILL®
Dear Emma,
Thank you so much for your kind review!
Kind Regards
Mia
Rowan&Hill
Wax burner & Snap Bars
Wax melt burners are gorgeous, snap bar scents are just amazing !!!
March 18, 2021
Reply from ROWAN & HILL®
Dear Catriona,
Thank you so much for the kind review!
Kind Regards
Rosa
Rowan&Hill
Fantastic products again from Rowan and…
Fantastic products again from Rowan and Hill. Beautifully packaged...a real treat to open, with a little surprise sample spray! Love the pretty glitter wax melts and the fresh and dreamy scents. 😍
March 12, 2021
Unprompted review
Reply from ROWAN & HILL®
Dear Erin,
Thank you so much for the 5* review!
We appreciate it.
Enjoy our products!
Kind Regards
Rowan and Hill
Loved the service
Loved the service.
Got a call to make sure item was received
Also got first class delivery.
February 25, 2021
Reply from ROWAN & HILL®
Dear Shabnam,
Thank you so much for the 5* review! We appreciate it.
Enjoy our products!
Kind Regards
Claudie
Rowan and Hill
Gorgeous wax melt/oil burner and thank…
Gorgeous wax melt/oil burner and thank you for the free wax melts 💕
February 11, 2021
Reply from ROWAN & HILL®
Dear Max
Thank you so much for the 5* review, enjoy our products!
Kind Regards
Rowan and Hill Team
Ordered early morning on my doorstep…
Ordered early morning on my doorstep before lunch fantastic service
February 8, 2021
Reply from ROWAN & HILL®
Dear Helen,
Thank you so much for the 5* review! Enjoy our products!
Rowan and Hill Team
Amazing
Super quick delivery, lovely items. The scents are amazing, so pleased. Thank you
February 7, 2021
Reply from ROWAN & HILL®
Dear Georgia,
Thank you so much for the kind 5* review.
Enjoy our products.
Kind Regards
Rosa
Rowan and Hill
The best candles!!!
January 3, 2021
Reply from ROWAN & HILL®
Dear Riz,
Thank you for your kind review, we appreciate it. Enjoy our products!
Kind Regards,
Rowand and Hill
Fantastic products
Fantastic products, beautifully wrapped and super fast delivery. Definitely a customer for life now
December 31, 2020
Reply from ROWAN & HILL®
Dear Elma,
Thanks for your purchase. We are very pleased you love our products and we appreciate your kind words. Enjoy our products!
Kind Regards,
Rowan and Hill
5star rating
Amazing quality , great for price! Amazing pacakaging. Just absolutely beautiful and was an amazing gift for my grandmother. I would highly recommend 🥰
December 27, 2020
Reply from ROWAN & HILL®
Dear Mrs Powell,
Thanks for the awesome review. We are very pleased you love your Rome Wax Burner and we appreciate you taking the time out to share your experience with us.
Kind Regards
Rowan and Hill
Absolutely fantastic products but also…
Absolutely fantastic products but also customer service. One of my products on my second order with the company had a little hiccup and I have never received such brilliant and proactive customer service. Will definitely be placing my third order soon!
December 19, 2020
Reply from ROWAN & HILL®
Dear Carly
Thank you for your kind review. I’m so glad we fixed the issue for you. Hope you have a fantastic Christmas.
Kind Regards
ROWAN & HILL
Great service
November 30, 2020
Reply from ROWAN & HILL®
Dear Tracy,
Thank you so much for your review, enjoy our products!
Kind Regards,
Rowan & Hill
Came very quickly and exactly as stated
November 4, 2020
Reply from ROWAN & HILL®
Dear Shirley,
Thank you so much for your kind review, enjoy our products!
Kind Regards,
Rowan & Hill
So happy with this Brand
So happy with this Brand! Quality is amazing! Branding is amazing! So simple and effective! Smells amazing!
October 27, 2020
Reply from ROWAN & HILL®
Dear Gary,
Thank you so much for taking the time to write this amazing review!
Enjoy our products!
Kind Regards,
Rowan & Hill
White wooden tray
Ordered a lovely wooden tray. Arrived quickly, beautifully wrapped. Going to use it to hold a wax burner and Reed diffuser. Lovely item I am thrilled
October 6, 2020
Unprompted review
Reply from ROWAN & HILL®
Dear Lisa,
We are pleased you love our wooden tray!
Kind Regards,
Rowan & Hill
Extremely fast and efficient service.
September 4, 2020
Unprompted review
Reply from ROWAN & HILL®
Dear Sharon,
Thank you so much for your kind review!
Kind Regards,
Rowan & Hill
Really nice product
Really nice product. The diffuser smells lovely and clearly high quality. Would definitely buy more now.
August 28, 2020
Unprompted review
Reply from ROWAN & HILL®
Hi Nancy,
Thank you so much for your taking the time to write this review.
I'm thrilled to hear that you love our products!
Kind Regards,
Rowan & Hill
Reply from ROWAN & HILL®
Thank you so much for your kind words!
Kind Regards,
Rowan & Hill
Great products
Great products , I love their wax melt snap bars in Paradise Beach , also the vanilla tea lights smell divine , great ordering process ,would definitely recommend them .
August 2, 2020
Unprompted review
Reply from ROWAN & HILL®
Hi Danielle,
We are pleased you love our products, thanks for the great review!
Kind Regards,
Rowan & Hill
Amazing products
Their black pomegranate candle and diffuser are so good! I bought also an awaken candle, I am very pleased with it.
Amazing products, good value and good communication. I will be back for more soon. Thanks!
July 31, 2020
Unprompted review
Reply from ROWAN & HILL®
Hi
We are glad you love our products. Hope you enjoy them.
Kind Regards
Rowan & Hill
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