ROWDY BAGS UK Reviews 908

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products, highlighting their beautiful design, excellent quality, and the authentic, soft leather that ages wonderfully. The delivery service is frequently mentioned as quick and efficient, with many people appreciating the prompt arrival of their orders. Reviewers also commend the outstanding customer service, noting friendly, helpful, and responsive interactions. The overall service is described as brilliant and hassle-free, making the purchasing experience very satisfying for consumers. However, some customers also noted issues with slow delivery times. A few other people also felt that the product quality was not as expected, mentioning that some bags lacked lining, which made them appear unfinished or cheap.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality of the leather, its... See more

Quality

People report positive experiences with quality, consistently praising the beautiful craftsmanship and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Service

Clients share positive opinions on service, with many reviewers describing it as great, brilliant, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent and outstanding support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

I ordered a small tote bag in Mountain, and oh my goodness the fireworks went off when it arrived! What a wonderful bag, simple, but it does the job fabulously! Glorious soft but substantial leather,... See more

Rated 5 out of 5 stars

Rowdy is an excellent company to buy from. They make beautifully made, useable, high quality leather handbags at an affordable price. Had one for a number of years now and loved it. So happy to see th... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

908 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My Uthando bum bag is beautiful

My Uthando bum bag is beautiful, soft leather and the colour is just wonderful, purchased for my holiday and I can't wait to wear it.
I had to speak Rowdy Bags regarding delivery and the customer service was outstanding.
I highly recommend, five star all round service.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful repair

My partner brought me a bag for Christmas in 2024. It is such beautiful leather and a great everyday bag. Unfortunately, the zip became damaged and kept getting stuck. This started to happen about 7 months after I was brought it. I contacted Rowdy and they have repaired it for me at no cost. It is better than new. Thank you for such a great service.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely product

Lovely product. Beautiful soft leather. Service quick and hassle free. Would definitely think about buying from Rowdy again.

July 21, 2025
Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, lovely colour and very soft leather. Excellent quality and delivered quickly. Got mine lined and really love it. Not too heavy for everyday use and big enough for travel. Would definitely recommend.

July 22, 2025
Rated 5 out of 5 stars

Just fabulous customer service

Just fabulous customer service. ( And a gorgeous bag). I ordered from the website, and it was slightly smaller than I had hoped for - the biggest cross body. Plus the leather was darker than I had hoped, so all my errors. I sent an email and received a lovely response offering a custom made bag. The replacement was gorgeous and with a totally bargain increase in price (£16!). Rory is lovely. This is a tiny company and Rory is clearly very busy, please don’t expect an immediate response, but you will have a lovely, friendly and customer led service, and a gorgeous product. Highly recommend.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

These are just great quality bags

These are just great quality bags! I have several items -4 swings (variety of colours in both sizes), a tote, a crossbody and a small travel/pouch. I use them all - for everyday and travel. The leather has a lovely feel, is hardwearing. Colours are great. And the customer service is really excellent! Thanks, Rory! Brilliant company.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company

Lovely company, I received my custom leather pouch, beautiful leather, nice colour, measurment exactly as I asked, The company was answering questions straight away, and always polite, nothing was to much trouble. Deffinate will buy again from hear

July 21, 2025

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