Disgusting , poor quality products No contact phone number Tried to get out of giving me full refund. Customer service felt like a AI was replying to my emails. Not much Australian that I could f... See more
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We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... See more
I would give zero stars if possible. Dont waste your time & money on these cheap inferior quality items. Were faulty from the start, requested a refund, but they delayed continually. I returned items,... See more
I bought an “unbreakable” hose from this company in late December 2025. It was used less than once a week before it split and was unusable in June 2026 (less than 6 months). I contacted the company to... See more
Company details
Written by the company
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Contact info
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, United Kingdom
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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When we ordered our gazebo
When we ordered our gazebo, we was told it wasn’t in stock until a certain date. Well it arrived in stock a week or more earlier than expected and we had it delivered before the date it was meant to be in stock.
The communication and service we have had is well above the rest.
The quality of the gazebo is excellent, well made and very sturdy. I will shop here again when looking for some more stuff for the garden.
Excellent service and great quality…
Excellent service and great quality products, we are now the proud owners of Two Sets of Royal Garden Savoy furniture. Absolutely Love it.
Garden furniture
Very pleased with garden furniture I purchased from you. Arrived on day and time as stated and by a very nice gentleman, couldn’t have been more helpful. Paid more than I had planned but everything looks well made and dependable.
Asked to rate them even though my…
Asked to rate them even though my chairs have still not been delivered and they are unable to tell me when. Seriously?

Reply from Better Garden
only marked as such because you are…
only marked as such because you are asking me how you did but I have yet to received the goods. The service up to this point has been acceptable .

Reply from Better Garden
Great service
Great service and delivered promptly as arranged. Would definitely recommend.
I was not notified of when delivery was…
I was not notified of when delivery was going to be due as I was promised.
Fortunately I was home when the item was delivered, but equally I could have been away on holiday which would have caused complications regarding the delivery
The product's good, but I was lead to believe it was going to be a Royal Garden Set to match one I already have but it although it looks similar it appears to be manufactured with a different brand
Very good delivery service
Very good delivery service - personal calls rather than remote emails.
Great service thank you
Entry time is unclear
Simple enough website to manoeuvre but entry time is unclear - is this to the grounds or specifically for the house? Bear in mind they tell you AFTERWORDS that you need to arrive 30 minutes before the chosen time to get from car park to house
Quick and very efficient regards…
Quick and very efficient regards delivery and good quality cushions.
Excellent service
Thank you for prompt delivery.Good service all round web site easy to use.
Looking good only wish the weather was better so we could sit outside.We already have a 4 seater Savoy set so we were very pleased to be able to match this set with our existing set.
I am very happy with my chair cushions
I am very happy with my chair cushions, they fit perfectly and were well packaged.
The only improvement I would suggest to the delivery process is an indication of lead times on the final receipt. Apparently it is on the website, but I missed it, so a reminder on the receipt would give some clarity
Really good service and product
Great product
Great product, good service, delivery on time and delivery gentleman friendly & covered all Covid instruction.
Have had Royal Garden Furniture for a few years and original seat covers have lasted very well. These new ones are smashing! Look forward for some sunshine
King regards Jacqueline McGeever
A bit scant on delivery information
A bit scant on delivery information ! Otherwise all ok.
Better than expected
Apart from having initial difficulties processing card payment through PayPal, I was very pleased with the quality of the chair cushions I purchased and feel they are good value for money. The person I spoke to on the phone, re payment difficulties was very pleasant and helpful. I would definitely use this company again.
Brilliant cushions took a while to get…
Brilliant cushions took a while to get them but that was the post office fault
Ordering was very easy
Ordering was very easy - delivery was even better than expected.
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