The Royal Kennel Club Reviews 

Shocking customer service if you phone up asking where your kennel club register ownership is he will give you cr** over the phone the guy was very rude to me very abrupt and shouting. I asked him where my kennel club register ownership is he said he was on its way and that was on the 12th of October. It’s now the 29th. absolutely shocking they charge you £23 for a piece of blinking paper. Shocking don’t use the kennel club but I’ll never register my dogs there again

Polite, helpful and knowledgeable

Loren was so helpful, friendly and professional, sorted my query quickly but not rushed, such a lovely lady to chat to, thank you. The only point I would make that to get to the correct person on the telephone there is not always the appropriate option, so a "non of these" option would help.

Contacted by a very competent knowledgeable and extremely helpful representative.

I found really big help from a beautiful woman named gloria.

My dog was insured with kennel club- Agria from when I got her as a tiny puppy. She was unfortunately diagnosed with a kidney condition at 10 months and died when she was four years old. Throughout her short life she had lots of fun but also a lot of visits to the vet. The insurers always paid the bills promptly and were very helpful in the last days of her life. It helped a lot to know that I can rely on them and don’t have to worry about the financial side of things. Thank you x

Nothing was adding up, presumably a glitch in the software but Marie and the others in the team did a super job. Marie wouldn't give up!! She persevered until she cracked it. Marie thankyou so much

Exceptional service Gloria was so helpful would highly recommend the kennel club.

What a wonderful helpful lady Eleanor was, nothing was too much trouble and she went out of her way to assist me this morning. Eleanor definitely needs a pat on the back for her customer service. Bless her she obviously had a bad cold and still soldiered on.
Thankyou so much for making a very stressful time for me easier.

Loren helped me through the awful website pages regarding setting up a sales ad.

Gloria was super helpful and really genuine in her desire to resolve the issue I was facing. An absolute delight to talk to - I wish all helplines had such positive people taking our calls!

Why take people's money for a service, then do nothing , don't even respond to complaints. Spam people all the time to take out insurance and send out two packs , what a waist of paper.
If I could give a 0 I would.
Scam comes to mind.

Marie was very helpful with my enquiries today. Knowledgeable and patient. Thank you.

Loren was extremely helpful checked my pending application whilst speaking with her and got it all sorted I only called as puppies due to leave in 2 days
My call was answered promptly
I have to say the service overall I have received of late from the kennel club has been extremely good

Natalie was super helpful sorted my registration out for me without having to go back and forward with emails.

We have recently purchased a KC registered puppy - and of course the breeder had to transfer ownership into our name . We rang the KC for a 5 generation certificate - Gloria talked the process thoroughly to us - and was absolutely superb . The amount of information the KC hold is frankly amusing

Very Helpful and helped me get the puppy pack downloaded

Pleasant and helpful guidance navigating website and resolving my enquiry.

Marie was extremely helpful, thank you!