Royal Routes UK Reviews 

160
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and patient when organizing complex family holidays. People consistently find the booking process to be smooth, highly informative, and completely stress-free from start to finish. Travelers truly appreciate receiving great deals, wonderful destination recommendations, and excellent ongoing support throughout their entire travel planning journey. However, some people mentioned experiencing communication difficulties, unexpectedly high name-change fees, and service issues after the trip started. A few reviewers expressed frustration regarding unresponsive support channels once their travels had officially begun.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being exceptionally helpful, professional,... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting how simple the booking process... See more

Booking process

Clients share positive opinions on the booking process, highlighting how advisors make arrangements easy and... See more

Service

Consumers find service to be positive, highlighting smooth and stress-free booking experiences. Reviewers... See more

Customer service

Customers report widespread satisfaction with customer service, highlighting helpful and patient staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Royal Routes UK booking system is very easy and informative. You tell them what you want to do they will get back asap to you with a very competitive price. Easy instructions to follow. I was a bit ju... See more

Company replied

Rated 5 out of 5 stars

I just had an enquiry about a trip to Disney for my son birthday in May next year ❤️ 😍, the lady ,her name is Clara ,was very receptive, quickly responded to me woth a quote, even when I realised... See more

Company replied

Rated 5 out of 5 stars

I was booking gor holiday first time with Royal Routes uk , after watching online advertisement I was so scared of being scammed But Simon worked very hard , make me feel friendly answer all my... See more

Rated 5 out of 5 stars

Clara has been amazing and nothing has been too much trouble. We asked for so many different variations for our trip and she came back in great time with all the information. I would definitely recomm... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency

Written by the company

At, Royal Routes we believe that traveling should be stress-free and enjoyable. That’s why we offer various travel services catering to your needs. Whether you’re planning a family vacation, a romantic getaway, or a solo adventure, we’ve got you covered. We help you explore the world with ease and comfort. We are a team of experienced travel enthusiasts passionate about creating memorable client experiences. Our goal is to provide you with the best travel experiences, no matter where you want to go or what you want to do. Our team comprises travel experts with extensive knowledge of destinations, cultures, and travel styles. We take the time to understand your travel preferences and provide personalized recommendations that suit your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(160)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Dexter has planned our trip to Disneyland

Dexter has planned our trip to Disneyland in March and has been super helpful! He provided me with a lot of options, was patient with me, answered all my questions and provided great service. Thanks so much, we can’t wait for our trip,

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Dexter from Royal routes

Dexter from Royal routes helped me book a last minute trip to Disneyland Paris for an amazing cost. He took care of everything including park tickets. I had a lovely time and they took over the stress of organising my busy trip. I will be using royal routes for my future trips after having a great holiday. Dexter messaged me before and after the trip to make sure everything was perfect which it was and I was very appreciative of this.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have jsut booked thru this company and the guy I was chatting to Dexter was literally on the ball for everything, great communication throughout. I was nervous as wasn't sure but he reassured me sent me everythimg about the company to make me feel at ease. He was honest all the way through and got me the dream trip to disneyland Paris for my son and his little family... They will. Love it all thanks to Dexter

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to royal routes

Thank you to royal routes, especially Nora grace for being patient and double checking things for me being able to make my little girls dream come true just before her birthday I am so grateful

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Dexter provided amazing service!

Dexter has handled our holiday booking very well and has been very quick to respond through the entire booking and to answer any questions I had. Communication has been amazing through Facebook and Email.

For a large family trip to Disneyland Paris it has been hard to find package holidays with flights for a low deposit and good monthly payments. This was sorted with ease.

I hope expect to be able to leave a full review after our March 2027 has been completed!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent travel agent especially Nora

I only starting using this company in May & have put family members on to book..cannot rate Nora highly enough..so helpful..understanding & finds best deals for wherever you want to go..will be my future travel agent lady form now on..5 starts all the Nora ☺️

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service, fast replies and Hazel has done an amazing job to help us with our upcoming trip.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Must try!!!

Came across this site on Facebook and decided to ask some questions as we were planning a trip for my birthday next year. We been lucky, as Hazel was the person that responded to our enquiries and she made all the booking and planning so easy. Would definitely recommend and be using in the future

December 3, 2025
Unprompted review

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