They answered my initial online inquiry promptly. I'd dealt with Josh through the entire process. He sourced a container to my needs. The price was the best for what I was looking for. I had it deliv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The container hire involved some complex freight logistics. Royal Wolf arranged everything and kept me updated on progress. The container arrived at its destination on time.
We've used Royal Wolf for many years and recently had a need for additional secure storage on our site. The perfect solution was a 20 foot, nearly new, security container delivered next day and pla... See more
Company replied
Afternoon, Even thou I knew a number of various employees in different offices in both New Zealand and Australia, I had the pleasure of dealing with James Norman, who was both professional and ver... See more
Company replied
Company details
Written by the company
With over 28 years of experience and 40 company-operated locations throughout Australia and New Zealand, Royalwolf is proud to be Australasia's largest shipping container hire, sales, or specialised modification provider. Our shipping containers are suitable for use in residential, commercial, and industrial applications and are trusted by customers New Zealand-wide for safe storage and transportation of goods. We continue expanding our diverse range of storage solutions with our exclusive award-winning Wolf Lock Safety Shipping Container and state-of-the-art self-storage facilities across New Zealand. Royal Wolf is a subsidiary of United Rentals, the world’s biggest equipment rental company. To learn more about our shipping container solutions, visit www.royalwolf.co.nz or call your local New Zealand team at 0800 266 824.
Contact info
2-8 Jarvis Way, 2016, East Tamaki, New Zealand
- 0800 266 824
- royalwolf.co.nz
People also looked at
Buying My Container
Prompt service excellent help and the container is immaculate!
July 5, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Peter - thank you for the wonderful review! Glad to hear you had a great experience with us. Cheers RW
The container arrived on time and the…
The container arrived on time and the driver was excellent in getting it into a difficult location. The container was in excellent condition. The contact with your office was easy and responses were timely and helpful.
July 5, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Graeme, thank you so much for the wonderful review. We hope we can assist you again in the future. Cheers RW
great service
July 5, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the great review! Cheers RW
These guy's were amazing to deal with…
These guy's were amazing to deal with ,very helpful and would recommend to anyone that would like to deal with them, thanks invercargill for your amazing help
June 20, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Lesley - thank you for the wonderful review! Glad you had a great experience with the team at Invercargill. We hope we can assist you again in the future! Cheers RW
Pretty happy overall
Pretty happy overall, just a shame that all our stuff couldn't fit in to the container.
Also some truck troubles meant that we didn't get our gear till late.
June 7, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Emma - thank you for your feedback. Sorry to hear the size was not as expected. Hope you still had a good experience with the team. Cheers RW
Great service through the pandemic shut…
Great service through the pandemic shut down,
June 4, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks so much for the great review Phillip! Cheers RW
Reply from Royal Wolf, a United Rentals Company
Hi Dean - thanks so much for the great review! Cheers RW
All good, thanks!
Needed a container to store things during renovations. Very helpful and good communication. Impressive precision placing of container on residential driveway. Much less stress than getting movers to take everything away to storage and back again.
June 4, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the great review! Glad you had a great experience with the team. We hope we can assist you again in the future. Cheers RW
Still great to deal with
We've used Royal Wolf for many years and recently had a need for additional secure storage on our site. The perfect solution was a 20 foot, nearly new, security container delivered next day and placed exactly where we needed.
We had priced renting a small warehouse on a long term lease and the container was a tiny fraction of the cost and more convenient.
The service, as always, was excellent and the container was delivered clean, rust free and undamaged with a full wooden floor.
June 4, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Tony - thanks for the wonderful review! Great to see the team recognized in this way, I will be sure to pass this onto the team and upper management. We hope we can assist you again in the future. Cheers RW
Easy to deal with.
Easy to deal with and timely with their communication
June 3, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for that wonderful review Greg! We hope we can assist you again in the future. Cheers RW
Excellent container
The delivery of our container was very good.
The container is in pristine condition. Very happy with all aspects from Royal Wolf.
June 3, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Warren - thank you for taking the time to write such a wonderful review! Cheers RW
great product range
great product range, great sales support, not cheap, but you get what you pay for
June 3, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the great feedback Richard! Cheers RW
Container is just what I requested
Container is just what I requested. All processed very pleasantly and efficiently.
June 3, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the review Stuart! Glad you had a great experience with the team. Cheers RW
Informationm and communication with…
Informationm and communication with Sharayah was very good- mixup with invoice was an issue but sorted promptly.
June 3, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Brian - thank you for your feedback! Sorry their was an issue with the invoice, but glad it was resolved quickly for you. We hope we can assist you again in the future! Cheers RW
Reply from Royal Wolf, a United Rentals Company
Thanks for the great review! Cheers RW
Fantastic customer service and support…
Fantastic customer service and support throughout the full purchasing process from the HB team.
Will recommend to others and will use again!
April 13, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Gabriel - thanks so much for the wonderful review! Look forward to assisting you again in the future. Cheers RW
Reply from Royal Wolf, a United Rentals Company
Hi Falkyn - thanks so much for the great review! Cheers RW
Calls not returned.
Calls not returned.
Waiting on credit from 3 weeks ago
First container would not do the job it was hired to do.
April 11, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Jennie - thank you for your honest feedback. Sorry you have had this experience with your local branch. I have passed onto the management to review. Cheers RW
Reply from Royal Wolf, a United Rentals Company
Hi Brent - thanks for the 5 star review! Cheers RW
Great service
Great service, great transaction, great delivery, great container. Very pleased with every aspect. To all those connected, from enquiry to delivery, thank you very much 😁😁😁😁😁👍👍👍
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the great review Graeme & Leanne. Hope we can assist you again in the future! Cheers RW
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.