They answered my initial online inquiry promptly. I'd dealt with Josh through the entire process. He sourced a container to my needs. The price was the best for what I was looking for. I had it deliv... See more
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See what reviewers are saying
The container hire involved some complex freight logistics. Royal Wolf arranged everything and kept me updated on progress. The container arrived at its destination on time.
We've used Royal Wolf for many years and recently had a need for additional secure storage on our site. The perfect solution was a 20 foot, nearly new, security container delivered next day and pla... See more
Company replied
Afternoon, Even thou I knew a number of various employees in different offices in both New Zealand and Australia, I had the pleasure of dealing with James Norman, who was both professional and ver... See more
Company replied
Company details
Written by the company
With over 28 years of experience and 40 company-operated locations throughout Australia and New Zealand, Royalwolf is proud to be Australasia's largest shipping container hire, sales, or specialised modification provider. Our shipping containers are suitable for use in residential, commercial, and industrial applications and are trusted by customers New Zealand-wide for safe storage and transportation of goods. We continue expanding our diverse range of storage solutions with our exclusive award-winning Wolf Lock Safety Shipping Container and state-of-the-art self-storage facilities across New Zealand. Royal Wolf is a subsidiary of United Rentals, the world’s biggest equipment rental company. To learn more about our shipping container solutions, visit www.royalwolf.co.nz or call your local New Zealand team at 0800 266 824.
Contact info
2-8 Jarvis Way, 2016, East Tamaki, New Zealand
- 0800 266 824
- royalwolf.co.nz
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Excellent Service
Customer Service rep Werner Van Vuuren was thorough, communication was excellent and he went out of his way to find a solution for our request. This was followed through to make sure it happened.
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Corey - thanks so much for the wonderful review! I have passed this feedback onto manager and Werner to see. Hope we can assist you again in the future. Cheers RW
Excellent to deal with
Excellent to deal with. Carel was very helpful indeed and found me the container we wanted even when the Covid virus had resulted in them being in short supply. The container we got is so like new that aside from the forklift tyre marks on the floor where the pallets were unloaded there is hardly a mark on it.
Delivery was smooth and well organised - a great company to deal with and the best logo in the business I reckon!
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thank you for the great review Marcus! I have passed onto management at Carel to see. We hope we can assist you again in the future. Cheers RW
Super easy to deal with ME JUKES…
Super easy to deal with ME JUKES gisborne...
Laurie and the team are bloody amazing..
This is our 2nd container from them
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Adelle - thanks for that great review! Hope we can continue to assist you in the future. Cheers RW
The Royal Wolf team in Palmerston North…
The Royal Wolf team in Palmerston North were amazing to deal with! Lovely friendly team who are happy to go out of their way for a customer. Thanks again guys!
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Megan - thank you for the amazing review! We hope we can assist you again in the future. Cheers RW
Still waiting solution to installation
Still waiting solution to installation. Communication is one way and no follow up
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Mark - thank you for your feedback. Sorry you have had this experience with your local branch. I have passed onto the branch manager to review. Stay safe and take care. Cheers RW
Quick and efficient
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the great review Niki! Cheers RW
The team at royal wolf always
The team at royal wolf always
Make things easy and we get a good solution at the right price for our customer
April 9, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Roger - thanks so much for the great review! Cheers RW
Poor communication from New Plymouth…
Poor communication from New Plymouth office (nearly impossible to get a reply), late delivery of container, never received the padlock with the container.
Palmerston North branch staff brilliant, provided carrier contact, sorted delivery
March 19, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Russell - thank you for your honest feedback, sorry to hear you had poor communication with our New Plymouth office, certainly not standard we like to keep. Great to hear Palmerston North branch did a brilliant job for you. I will be sure to pass this review onto both teams. Cheers RW
Fantastic Service
March 19, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the fantastic review Diane! Cheers RW
Great all round experience
Great communication, price, and very skilled driver
March 16, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for that great review Sally! We hope we can assist you again in the future. Cheers RW
Contacted local agents booked …
Contacted local agents booked CONTAINER and delivery was on time. I'm happy with the process I will recommend royal wolf to other people I deal with
March 16, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Stephen, thanks for the recommendation, glad you had a great experience with your local branch. Cheers RW
All around a good experience
March 16, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the 5 star review Steve! Cheers RW
a great team in dunedin.excellent…
a great team in dunedin.excellent service
March 16, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the excellent review Don! Cheers RW
Melanie Van Der Merwe was very good to…
Melanie Van Der Merwe was very good to deal with
She listened to what i wanted the containers for - and was able to advise a better option than i had planned on - was able to quote for the job very quickly , keep me updated on where the container was and responded very fast to further inquires that I had
March 3, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Michael - thanks so much for the 5 star review! It is great to see Melanie recognized for her great work. We hop we can assist you again in the future. Cheers RW
I could not fault the service provided…
I could not fault the service provided by the team at Royal Wolf in Tauranga, instant response in a time of need. Job well done team.
February 29, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the great review Neil! Great to see our Tauranga branch recognized for their exceptional work. Cheers RW
Afternoon East Tamaki
Afternoon,
Even thou I knew a number of various employees in different offices in both New Zealand and Australia, I had the pleasure of dealing with James Norman, who was both professional and very prompt in all communications during the process, along with when I met James on-site to review the available storage unit.
Any visitor can feel at ease when dealing with Royal Wolf at East Tamaki branch. Even the vibe in main office is relaxed yet efficient.
It is how business should be conducted.
Well done and thank you all.
February 28, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Tim - thanks for the wonderful review! Great to see James and the team recognized in this way, I will be sure to pass this onto the team and upper management. We hope we can assist you again in the future. Cheers RW
Efficient
Efficient , polite, friendly and very good at what they do
February 27, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Hi Scot - thanks for the great review! Cheers RW
Reply from Royal Wolf, a United Rentals Company
Hi Alan - thanks for the 5 star review! Cheers RW
Tremendous Communication.
Very efficient and courteous service, great communication from delivery service.
February 27, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the wonderful review Bruce! We hope we can assist you again in the future. Cheers RW
Great customer service and good…
Great customer service and good products at a fair price.
February 27, 2020
Unprompted review
Reply from Royal Wolf, a United Rentals Company
Thanks for the great review Shane! Cheers RW
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