Reactive Plumbing and Drainage Limited Reviews 

90
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We recently had our lead water pipe replaced by RPD and I am so pleased with the service. Emma was very responsive throughout - really quick to respond to queries and so friendly and reassuring. Ian a... See more

Company replied

Rated 5 out of 5 stars

Good communication and very quick to respond to my enquiry re water leak in old lead pipework. The work was completed in a day with minimum disruption and cleaned up afterwards. I am very happy with... See more

Company replied

Rated 5 out of 5 stars

Was panicking as we had a blocked drain outside the kitchen window. The drainage specialist arrived quickly after a telecon with polite lady who explained the estimate and emailed us right away. It... See more

Company replied

Rated 5 out of 5 stars

Ian and his team were a pleasure to deal with from initial quotation through to site works. On site, Ian and his team were friendly, efficient and exceptionally tidy and even offered a cost saving opp... See more

Company details

  1. Drainage Service

Information provided by various external sources

Drainage specialist with Plumbing capabilities, RPD NW are experts at dealing with blocked drains in the Wirral and Liverpool. We also offer lead pipe replacements and cctv surveys. Contact us today on 0151 201 3455


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Lead Pipe Replacement - outstanding work and service

We're having fairly extensive work done on the house and we found out that we had lead pipework that needed replacing from the main supply into the house, I was recommended Ian and I'm so glad I was.

He immediately let me know that their was a grant available and advised me to get this straight away. He than came to view the job and was able to give me a clear picture of what the job involved, including digging up the drive but assured me that this would all be made good.

I expected the quote to be high as the grant was involved but it was very reasonable for the works involved and we agreed a date for the work to be done.

There was a check in to make sure that everything was OK for the day of the job and Ian and team were here at 8am on the dot and did the job without fuss and left the drive looking better than when they arrived.

Would recommend 100%, absolutely fantastic service.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Don't flush wipes!

4yrs ago I bought a house for my daughter to rent, she is a wheelchair user. The drains kept overflowing & the toilet filling up. Ian came & found that the drains were full of ivy growing right through them & he cleared them all out. I recently sold that house & bought a bungalow instead for her. She moved in & after a week found w.c not flushing and outside drains full to top with unmentionables! Ian called ON HIS DAY OFF and cleared the system. What a hero. We don't use wipes but there were a lot in the sewage system from further up the line. DON'T FLUSH WIPES PLEASE
Thank you so much to Ian and Emma for your speedy help, my daughter will hopefully stay here for a lot of years and not need another new property sorting. I will recommend RPD to everyone.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Lead replacement

I would highly recommend RPD, we had a leak somewhere under our property decided it would be best to replace the old lead supply pipes. Ian and the lads worked really hard on the day, there was minimal disruption to our property and the job was completed in a day with the lads cleaning up well after themselves. Communications before and after the job with Emma was excellent and really responsive, with emails being replied to really quickly.

January 16, 2024
Unprompted review
Reactive Plumbing and Drainage Limited logo

Reply from Reactive Plumbing and Drainage Limited

Thank you Graeme for taking to the time to leave us a review. We are glad we could help install your new water supply.

Rated 5 out of 5 stars

Thank you so much for all your hard…

Thank you so much for all your hard work in replacing lead pipes at my property!
Work was completed on time considering the weather and the fact the job wasn’t particularly straightforward.
Communication was great and once paid water safe certificate was issued straight away. Highly recommended 👍

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Drainage inspection

We needed to get a drainage inspection done to secure a mortgage on a property and we’re given a very tight deadline to have it sorted by.
It took one phone call to Emma, who was incredibly helpful, and it was sorted.
Ian called to give me a breakdown of the report and was so insightful and was able to explain everything clearly which was perfect as I have no clue on drainage or pipes.
Really great people to deal with and we got our mortgage thanks to them delivering on a tight turn around.
Wouldn’t use anyone else and once we’re in will definitely be in touch about getting the works done.
Thanks for all your help!

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Nothing too much trouble

The team lead by Ian were all extremely courteous and hard working. They arrived before 8:00 am on the 3 days that they carried out the work despite an hour's journey to our home. The work performed was for a lead replacement pipework supply from our mains connection in the house to the boundary of our property to enable a new mains supply to be connected by United Utilities. In addition to the lead replacement, the team uncovered a few additional problems such as a leaking soil pipe, and several broken sewerage ceramic pipes in our existing waste system. These faults were fixed quickly. Five holes had to be dug into the drive to allow the mole tool to be used to provide a link for the new plastic pipe to be inserted. After completion the driveway was restored to its original state and everywhere was left in a tidy state. The work was completed to a high standard and I would not hesitate in enlisting their help if any similar work needs doing in the future.

May 25, 2023
Unprompted review
Reactive Plumbing and Drainage Limited logo

Reply from Reactive Plumbing and Drainage Limited

Thank you for the great feedback, we appreciate you taking the time to complete this. regards Emma

Rated 5 out of 5 stars

Brilliant service

Ian and his team to the rescue at short notice. Always 100% reliable and great service as always. Would highly recommend and wouldn't use anyone else.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful. Very efficient. Great communication. Replaced old lead water pipe, even moved water meter internally to a more logical/accessible position. Reliable - turned up exactly when promised. Left the site immaculate.

March 8, 2023
Unprompted review
Reactive Plumbing and Drainage Limited logo

Reply from Reactive Plumbing and Drainage Limited

Thank you for taking the time to leave a fab review we really appreciate it. regards emma

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, highly recommend, competitive price and the job was done in a day. Ian was friendly and professional he let us know about a few plumbing issues he noticed while undertaking the pipe removal which we where very grateful for and have since repaired. Excellent communication from Emma.
Thank you all for making what was a daunting job a smooth and stress free process

January 19, 2023
Unprompted review
Reactive Plumbing and Drainage Limited logo

Reply from Reactive Plumbing and Drainage Limited

Thank you Christine for our great review we really appreciate it. regards

Rated 5 out of 5 stars

Mains to house water pipe replacement.

I asked Reactive Plumbing and Drainage Ltd to install a mains water pipe and tap from the road to my house in Higher Bebington, Wirral. I would thoroughly recommend them. The standard of there workmanship and the care and respect shown in there work is outstanding.
They are a truly professional company and in my opinion experts at what they do. I would not hesitate to use them again.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick, professional and friendly. High quality service and left the property looking spotless. Would highly recommend.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent service from start to finish. Replaced lead water supply pipes at my property. Would definitely recommend this company.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company

Came out the same day, they charged the quoted price despite needing to get the jetter out twice and the job not being straightforward. Advised me on my drain being cracked but did not pressure me into getting it done, I know who I will be calling when I do get it done. Would highly recommend them.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Lead pipes replaced

Had my lead pipe replaced ,guys where great ,arrived on time ,job done,and fully cleaned up afterwards, highly recommended, and I would use them again if needed.

April 6, 2022
Unprompted review
Reactive Plumbing and Drainage Limited logo

Reply from Reactive Plumbing and Drainage Limited

Thank you Vicki, really appreciate you leaving feedback

Rated 5 out of 5 stars

great team highly recommended

the team from Reactive Plumbing and Drainage were great they tackled an awkward job providing an excellent service and sorting out my leak and replacing the lead pipes the site was left spotless highly recommended

April 5, 2022
Unprompted review
Reactive Plumbing and Drainage Limited logo

Reply from Reactive Plumbing and Drainage Limited

Thank you for taking the time to leave a review Bill, glad we could help.

Rated 5 out of 5 stars

Reactive Plumbing did a great job

Reactive Plumbing did a great job - it was quite a big job and awkward due to having two seperate stopcocks. But they sorted it within the day and left the place tidy. Thanks to Ian/Emma for the excellent and polite service.

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Blocked drain

A massive thank you to Emma and Ian, who dealt with our blocked drains on the same day we escalated it! Emma made sure to keep us informed of prices, processes and times and was there to answer any questions we had. Ian arrived promptly and unblocked our drains, disinfected the area and gave it a good clean after he finished. Polite, professional and very affordable compared to other companies that quoted us. Thanks so much, Becci

March 16, 2022
Unprompted review
Reactive Plumbing and Drainage Limited logo

Reply from Reactive Plumbing and Drainage Limited

Thanks for the review Becci, glad we could help yesterday

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