RPM Plumbing & Heating Limited Reviews 

498
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and efficiency of the service, noting that work is carried out thoroughly and often exceeds expectations. People frequently highlight the staff's professionalism, friendliness, and extensive knowledge, making interactions pleasant and ensuring respect for their property. Many consumers appreciate the fair and sensible pricing, often finding the services to be cost-effective and offering great value for money. Reviewers consistently commend the company's quick response times and reliability, with engineers often arriving punctually and addressing issues promptly. Overall, people express high satisfaction with their experiences and confidently recommend the company for its dependable and professional plumbing and heating services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, friendly, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Price

Customers consistently note positive experiences with price, often describing it as fair, reasonable, or... See more

Response time

People report positive experiences with response times, with many customers highlighting quick and super fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. Plumber
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

498 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(498)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great team

A brilliant service experience, very quick and efficient from friendly guys.

August 12, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

What a fantastic review, thank you! We look forward to helping you again in the future

Rated 5 out of 5 stars

Quick excellent service

Good fast boiler service thanks

August 2, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your 5 star rating! Thank you for leaving us a great review!

Rated 5 out of 5 stars

Excellent service (new boiler)

From first contact and quote to invoicing Richard @ RPM was a pleasure to deal with. I sought five quotes for new boiler - RPM was by far the best value and followed that up by carring out work on time and to good standard. I would recommend RPM to anyone that needs a new boiler fitted in Kidderminster area.

August 5, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your kind feedback! It’s always our goal to deliver exceptional service!

Rated 5 out of 5 stars

Boiler Service .

A good competent and reliable company.

August 6, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s wonderful to know you’re happy with our work! Thanks for your feedback and your trust

Rated 4 out of 5 stars

They were tidy

They were tidy, quick at the job in hand, polite and reasonably priced.

July 30, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you had a great experience! Thanks for sharing your thoughts!

Rated 5 out of 5 stars

Excellent

Excellent, helpful and tidy plumber

July 14, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your positive feedback is the best reward for our hard work. Thanks so much!

Rated 5 out of 5 stars

Superb and reliable

Superb and reliable. Fixed and checked our system

July 17, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased to see you’re happy with our service. Thank you for the kind words!

Rated 5 out of 5 stars

Always there when I need them

Always there when I need them, great quality work and very fair prices. I wouldn’t use any one else

July 17, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your amazing review! We’re always here to help when you need us!

Rated 5 out of 5 stars

Always good prompt service

Always good prompt service, would recommend

June 25, 2025
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Reply from RPM Plumbing & Heating Limited

Your positive experience is what we aim for every time. Thank you for your kind words!

Rated 5 out of 5 stars

Couldn't recommend more!

Absolutely incredible couldn't recommend rpm anymore :)

June 6, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your five stars feedback is greatly appreciated. Thank you for letting RPM assist you!

Rated 5 out of 5 stars

Richard and team as usual

Richard and team as usual, arrived on time and effectively did the jobs I had requested .
Very pleasant men and generally good to have around .
I would certainly recommend them .

June 11, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your support means the world to us! Thanks for leaving such a wonderful review.

Rated 5 out of 5 stars

Boiler issue

Came out to fix my boiler.
Very quick response time from my phone call. Very professional service.
Reasonably priced.
Solved my issue in around an hour.
Highly recommend.

June 4, 2025
Unprompted review
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your review, we’re thrilled you’re happy with our service!

Rated 5 out of 5 stars

Excellent service

Phoned the Company on Tuesday and on Wednesday an Engineer had called and resolved the problem at a very competitive price.
Contact details have been retained by me for future reference and recommendations to friends and neighbours.

June 4, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your glowing review! We’re delighted you had a great experience with RPM Plumbing and Heating. Your satisfaction means the world to us.

Rated 5 out of 5 stars

Came at the agreed time and finished by…

Came at the agreed time and finished by lunchtime. Speedy job well done by a knowledgeable and polite guy, who even cleaned up after himself. Wouldn't have known he'd been here

May 26, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your appreciation means so much to us! Thanks for your five-star review.

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