RPM Plumbing & Heating Limited Reviews 

502
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and efficiency of the service, noting that work is carried out thoroughly and often exceeds expectations. People frequently highlight the staff's professionalism, friendliness, and extensive knowledge, making interactions pleasant and ensuring respect for their property. Many consumers appreciate the fair and sensible pricing, often finding the services to be cost-effective and offering great value for money. Reviewers consistently commend the company's quick response times and reliability, with engineers often arriving punctually and addressing issues promptly. Overall, people express high satisfaction with their experiences and confidently recommend the company for its dependable and professional plumbing and heating services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, friendly, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Price

Customers consistently note positive experiences with price, often describing it as fair, reasonable, or... See more

Response time

People report positive experiences with response times, with many customers highlighting quick and super fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. Plumber
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(502)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Richard and team as usual

Richard and team as usual, arrived on time and effectively did the jobs I had requested .
Very pleasant men and generally good to have around .
I would certainly recommend them .

June 11, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your support means the world to us! Thanks for leaving such a wonderful review.

Rated 5 out of 5 stars

Boiler issue

Came out to fix my boiler.
Very quick response time from my phone call. Very professional service.
Reasonably priced.
Solved my issue in around an hour.
Highly recommend.

June 4, 2025
Unprompted review
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your review, we’re thrilled you’re happy with our service!

Rated 5 out of 5 stars

Excellent service

Phoned the Company on Tuesday and on Wednesday an Engineer had called and resolved the problem at a very competitive price.
Contact details have been retained by me for future reference and recommendations to friends and neighbours.

June 4, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your glowing review! We’re delighted you had a great experience with RPM Plumbing and Heating. Your satisfaction means the world to us.

Rated 5 out of 5 stars

Came at the agreed time and finished by…

Came at the agreed time and finished by lunchtime. Speedy job well done by a knowledgeable and polite guy, who even cleaned up after himself. Wouldn't have known he'd been here

May 26, 2025
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Reply from RPM Plumbing & Heating Limited

Your appreciation means so much to us! Thanks for your five-star review.

Rated 5 out of 5 stars

New boiler

Helpful advice from initial contact to finishing fitting and commissioning of the new equipment with friendly people and staff in the operation.

May 16, 2025
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Reply from RPM Plumbing & Heating Limited

Thanks for taking the time to leave us such a fantastic review. Thank you for letting us assist you!

Rated 5 out of 5 stars

Amazing: 5 stars

Thank you so much Richard & team. I have had nothing but professional care and kindness whilst RPM Plumbing and Heating were fitting a whole new Worcester Bosch boiler heating system & all new radiators & pipework into a very old house I have just purchased. From initial contact to a very competitive quote and installation were all seamless and quickly done. Richard who has installed everything has been accommodating, working around and with my removal guys who were bringing a lot of items into the property. His manner and cleanliness to his work are second to none and he has even gone the extra mile on how he has carefully thought about the property, how the overall look should be & I cannot sing his praises enough.
Honestly they have just simply been amazing.. stress free and beyond anything else, trustworthy.. so thank you again Richard & team at RPM Plumbing & Heating LTD.

May 13, 2025
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Reply from RPM Plumbing & Heating Limited

Thank you for your glowing review! We’re delighted you had a great experience, it’s fantastic to know our service was amazing! Thanks for choosing RPM!

Rated 5 out of 5 stars

RPM were recommended

RPM were recommended to me by a neighbour. They recently plumbing installed replacement towel rails and radiators for me. Full quotation was given, date and time agreed. Everything went smoothly. I would certainly use RPM again.

April 30, 2025
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Reply from RPM Plumbing & Heating Limited

We’re so pleased you had a great experience, thanks for your repeat business!

Rated 5 out of 5 stars

Excellent service from RPM

Excellent service from Richard and his team, would recommend every time 👍🏻

April 30, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your support and for leaving such a great review!

Rated 5 out of 5 stars

Communication excellent

Communication excellent. Professional and reliable. RPM have been servicing our boiler for many years.
Would highly recommend and definitely use again.
Thank you for fixing our recent rad leak quickly!

April 22, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your support and for leaving such a great review! You are very welcome!

Rated 5 out of 5 stars

Fantastic job done no mess great…

Fantastic job done no mess great company and customer services

April 12, 2025
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Reply from RPM Plumbing & Heating Limited

Your feedback is greatly appreciated, thanks for letting us know we did a fantastic job!

Rated 5 out of 5 stars

Excellent service

Tim arrived bang on time and completed the cistern overhaul in double-quick time; really excellent service.

April 8, 2025
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Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our service! Thanks for your super 5 star review.

Rated 5 out of 5 stars

Absolutely spot on

Absolutely spot on
I rang and lil Richard said big Richard would be there asap. Thanks Guys

April 3, 2025
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Reply from RPM Plumbing & Heating Limited

We’re glad you’re happy with our service :-) thanks for taking the time to leave a review for us

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. I did some research online and RPM seemed to have some very good reviews. I called him and he attended to fix my boiler same day. He carried out the repairs and fixed it right away. Richard is a hard worker with good knowledge. Deserves to be successful.

April 1, 2025
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Reply from RPM Plumbing & Heating Limited

We’re so glad you chose RPM Plumbing and Heating and that we exceeded your expectations. Thanks for your great review, we really appreciate it!

Rated 5 out of 5 stars

broken boiler quickly fixed and good price

broken boiler fixed quickly and good price, would recommend!!

March 25, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for taking the time to leave us such a fantastic review. Your support is appreciated!

Rated 4 out of 5 stars

Gas service and testing

Robert has just completed two Landlord Gas Certificates. Both straightforward and some practical advice included. Yes I will use him again.

March 22, 2025
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Reply from RPM Plumbing & Heating Limited

Thanks for leaving us a review and for your repeat custom!

Rated 5 out of 5 stars

Serviced our boiler quickly

Serviced our boiler quickly, efficiently, and in a friendly manner.

March 14, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our work. Thanks for your fantastic review!

Rated 5 out of 5 stars

Brilliant job

Brilliant job, great communication, friendly plumber. Would recommend.

March 19, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your five-star feedback. Thanks for letting us assist you!

Rated 5 out of 5 stars

Prompt service

Prompt service at short notice.
Boiler repaired same day

March 19, 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased to know you’re happy with our service. Thanks for your support!

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