RSC New Homes Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the mortgage process easy to understand and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide clear explanations, guidance, and support throughout the entire journey. Consumers frequently mention the efficiency of the service, with quick response times to inquiries and regular updates. The user experience is often described as smooth and seamless, with many appreciating how the company takes away the stress of finding the right mortgage.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with user experience, often highlighting how the process, which could have... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always pr... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage Broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

The entire process was made easy with…

The entire process was made easy with great communication throughout. Kurtis and Emma were fantastic and Arran with follow ups and understanding my situation made me know I was in good hands! Thank you for making this a pleasurable process.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing as always!

Have been using RSC Homes since moving into my property. They have always been really helpful and professional. I would recommend them 100%, they literally take the stress away when its time to renew your mortgage.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great services though out

I have been using RSC New Homes for my mortgage from the day I bought my house as a first time buyer.

I have always had the same mortgage advisor who has gone through everything to make sure I was happy and understood everything during the mortgage process. I have remained with as they always make contact prior to my mortgage deal coming to an end so that we can discuss and sort out what we do next with plenty of time to get it sorted, keep up the great work and service.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Experienced, friendly, professional, lovely people!

We just recently completed on our first house and chose RSC as our financial advisors to help us through applying for our first mortgage. We have received the best standard of customer service that we could have wished for from every professional at the company. They have given us the expert advice, support and prompt responses that we needed to help us make what we thought would be a very stressful process, a smooth sailing few months! Thank you to RSC! We couldn’t recommend you enough! Olivia and Jack😊

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service, Always Very Friendly

RSC has helped my mum, my sister, and now me with our mortgages, and each experience has been fantastic. From securing the mortgage in principle to completing the purchase of our house, they’ve been excellent every step of the way. They’ve always been readily available over the phone to answer any questions, and their regular check-ins to ensure we understood everything have been invaluable—especially as first-time buyers.

A special shoutout to Joanne, Josh, Tom, Sabrina, and Emma! Thank you all for everything you’ve done!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great. Really easy to deal with and very personable. Ended up getting me a mortgage deal at a rate that was lower than any I could find. Not pushy and happy to work with you over the lifetime of your house to get you the best deal and deal with the bank so you don’t have to

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service! 😊

me and my family are very happy with the customer service! everything explained honestly and professionally. Mrs. Emma Dearden very cheerful and friendly woman if you have any questions do not be afraid to ask she will explain everything to you and help you 😊 best regards Dawid Adamski with family.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from RSC New Homes

I had a service from RSC New Homes for getting the best offer for the mortgage. Tolga from the RSC New Homes team helped me a lot. He collated the best options for me with high quality including all the details and prompt support.
Really appreciate Tolga and the wider RSC New Homes team.
Thank you!!
Murat

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Matthew and the rest of the team have been great, talking us through options and answering any questions. As first time buyers it was great to have people who we could get advice and be given options

November 22, 2024
Unprompted review
Rated 4 out of 5 stars

I had a great experience with RSC New…

I had a great experience with RSC New Homes. The entire process was smooth, thanks to clear communication and quick responses from the team. Ian was particularly helpful, always listening and answering our queries, which made buying a home less stressful after multiple failed attempts. Their customer service stood out from start to finish, and I managed to get my mortgage sorted efficiently, even as a self-employed individual. The team is well-trained and responsive, ensuring no hiccups even when someone is away. I would definitely recommend them. Thank you, RSC New Homes! ⭐⭐⭐⭐

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience remortgaging and paying off help to buy, they made it all so easy. Will definitely be back when it’s time to remortgage again

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Moving home

We are currently in the process of moving house and RSC New Homes have been amazing from the start. Very informative meeting regarding our new mortgage and everyone I have had contact with during this process has been brilliant - special shout out to Mo Hussain and Sabrina Southall.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Very please with the process

Very please with the process, from beginning to end. Good communication with fast response. Just what we needed throughout this stressful process when buying a home after many failed attempts. Thank you to the team at RSC.

October 1, 2024
Unprompted review

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