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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, friendliness, and efficiency. Many people appreciate the prompt and reliable delivery and collection services, often noting that skips arrive on time and are collected without fuss. Consumers also frequently mention the competitive pricing, making the overall experience both professional and easy. The customer service is often described as exceptional, with reviewers commending the responsive and accommodating nature of the office staff and delivery teams. People are particularly impressed with the ease of arranging services and the clear communication provided throughout the process.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism and efficiency.... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being responsive,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the promptness and... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the transparent and competitive... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Based on these reviews

Rated 5 out of 5 stars

How nice to deal with a company that's responsive, friendly and helpful. Things you hope for but rarely experience these days. Doing a house clearance where our estimate of how much rubbish needed to... See more

Company replied

Rated 5 out of 5 stars

Hired skip for our refurb in Gravesend. Simple, fast booking, delivery the next day 7.30am! 6 yrd Skip stayed for 2-3 weeks, fast and reliable collection too. Prices are transparent, smashing service,... See more

Company replied

Rated 5 out of 5 stars

We ordered a skip for a house clearance online via RS Skips, came prompt as stated. Website easy to navigate and order thru. Communication via emails has been superb - polite, courteous and helpful... See more

Company replied

Rated 5 out of 5 stars

Chiplime Group have used RS Skips for numerous years and have never been let down by them. For a prompt, efficient. professional and friendly service they are your best bet. We would have no hesitat... See more

Company replied


Company details

  1. Waste Management Service
  2. Aggregate Supplier
  3. Garbage Collection Service
  4. Recycling Center
  5. Weigh Station

Information provided by various external sources

Call 0800 043 62 88 here for the Best Skip Hire Service in Kent, Domestic & Trade. Offices in Gravesend, Dartford and Medway Rochester


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, Delivery was fast & driver couldn’t have been nicer or more helpful !

December 6, 2024
Unprompted review
R S Skips logo

Reply from R S Skips

Hi Joanne,
Thank you for your kind words and sharing your feedback :) We appreciate and value your business!

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very competitive prices. Same day delivery of 2no skips was very impressive.

November 26, 2024
Unprompted review
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Reply from R S Skips

Hi James, Thank you for your lovely review, glad you was satisfied with our service! We appreciate and value your biusiness :)

Rated 5 out of 5 stars

Always helpful

Always helpful. I've just moved house and had to dispose of some rubble left behind from a crash into the garden wall. A quick WhatsApp to RS Skips and it was sorted. Thanks again.

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

I called RS Skips

I called RS Skips, on short notice, and after speaking with a very helpful lady, the skip was delivered promptly. Happy with the guidance and the overall costing. The delivery man took great care when unloading. Would highly recommend.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

Have used RS Skips on a number of occasions now. Always friendly, helpful staff at the end of the phone and quick delivery on drop off, collection and exchanged skips. Top service.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Would use them again

Would use them again - the office staff have been very helpful and the delivery driver was very professional and friendly.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Really helpful, nothing is too much trouble. A+ service

November 1, 2024
Unprompted review
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Reply from R S Skips

Thank you for your kind words and sharing positive feedback for others to see! We truly appreciate and value your business :)

Rated 5 out of 5 stars

This was a new experience for us

This was a new experience for us. Ordering was so easy - skip arrived and then filled and taken away within 24 hours. So easy. Staff all very helpful and polite. Definitely recommend and use again if we need to.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellant service .Jaz was friendly and professional…

Excellant service .Jaz was friendly .polite and professional.Delivery as requested and no pushing for collection .Just called when finished.Deffo reccomend this company .and would use again . Thank you

October 26, 2024
Unprompted review
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Reply from R S Skips

Thank you for your kind words and sharing positive feedback for others to see! We truly appreciate and value your business :) Kind Regards, Jaz

Rated 5 out of 5 stars

Excellent helpful service which can be relied upon

We regularly use RS Skips for our business needs. We had an issue where we needed our skips collected at very short notice and they were very helpful and accommodating. Would thoroughly recommend.

October 17, 2024
Unprompted review
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Reply from R S Skips

Hello, thank you for sharing your kind words and positive feedback! We value and appreciate your business :)

Rated 5 out of 5 stars

Great service

Excellent service.
The delivery was prompt and the driver was very polite and helpful.

He called me 15 mins prior to the delivery as I had requested.

The vehicle was tidy looking and the driver was also well presented.
He was able to site the skip in the spot I needed it in and not where it was easy for him. He took his time to make sure that I was satisfied with it.

Quite refreshing to find a company that employ caring staff.
Keep it up.
Thank you.

Oops, I forgot to say that the lady that took my details and arranged for the skip to be delivered was very patient and made sure that I had the correct size of skip for my job.
I could hear that the office was extremely busy and the phones in the background were constantly ringing.
Hats off to the call handlers too.

October 1, 2024
Unprompted review
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Reply from R S Skips

Thank you for sharing such kind and positive words! We appreciate your much valued business :)

Rated 5 out of 5 stars

Experienced and considerate driver

Kieron the driver arrived on time, and then carefully navigated the drop of the skip in a small space around a large tree, which I was keen not to damage. Great service will definitely use again

September 13, 2024
Unprompted review
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Reply from R S Skips

Hi Jas, thank you for your kind words. We hope to hear from you again in the future.

Rated 5 out of 5 stars

How lucky were we......

We needed a skip and with so many to choose from I simply choose the company closest to us in proximity. Which was RS Skips. How lucky was we. Charlotte was so helpful, efficient and friendly. She took my order and explained everything I needed to know. When asked did they have a Waste Carriers Licence, she helped me locate it on their website. I was then supplied with a copy of the WTC and an invoice. They follow a very good work practice. The skip was delivered on time by a nice fella and placed exactly where we wanted it. If we need another service, we'll definitely call them again. Well done RS Skips.

September 5, 2024
Unprompted review
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Reply from R S Skips

Hi Sue, thank you for sharing your positive feedack and for such lovely, kind words :) We appreciate and value your business :)

Rated 5 out of 5 stars

Have used this company for a number of times, about 75

Have used this company for a number of years, this is because all the others i used previously were pretty lousy. Probably 75 skips over the past 6 or 7 years with RS and very rarely has there been a problem, if there is, they have told me. No leaking trucks spewing oil everywhere, the office staff are always happy when i contact them and timber blocks with netting used on skips. The last driver was called Stephen, friendly fella, was very careful about what he did. I noticed this, because i'm a fussy individual in my workplace with my customers, he had respect of property including pavements and parking of truck, which is a top priority for me and what i expect.
Some skip firms have flatbeds/tippers with grab cranes delivering skips with holes in, leaking oil on driveways, stinky drivers, cash only, not turning up and put a hydraulic ram through a paving slab with no hesitation! RS is none of these i guarantee. Cheers, Paul

August 21, 2024
Unprompted review
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Reply from R S Skips

Thanks for your kind words Paul and for sharing such positive feedback for others to see! Your business is appreciated and valued :)

Rated 1 out of 5 stars

This company is the worst I have ever…

This company is the worst I have ever seen. They picked up a skip that I have unfortunately hired from and damaged my driveway. When I called to report, I was told that it is not their responsibility.

As a lay person, I cannot judge the situation to advice your driver on how to do their job. If I had such skills I wouldn't have hired anything from you. When you do your job you need to show reasonable skills and care. You can't run around damage people's property and then escape liability.

I have given them 2 days to rectify and if not I will be taking this further.

August 20, 2024
Unprompted review
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Reply from R S Skips

The drivers CCTV has been reviewed and as discussed we can confirm our driver collected the skip, by putting wood down and using the correct procedure. You also confirmed this over the phone. Unfortunately, you loaded a 10yd skip full of soil which would be very heavy to lift! Not to mention the weight of the lorry. Customers who place skips on their own driveways, do so at their own risk as per our terms and conditions. Customers often place wood down to protect their driveway but you had not done this and had not requested for wood to be placed by ourselves. We are also not responsible for how your driveway has been laid and the impact weight would have on your driveway. If you have any heavy goods vehicle on your driveway be it with our company or any other company, this would be at your own risk. Had the driver not followed the correct procedure we would accept liability however, this is not the case. We do not intentionally go out of our way to cause damage to anyone’s property.

Rated 5 out of 5 stars

Good service, reasonably priced

Skip delivered when they said it would be, and placed perfectly. Very happy with the service.

July 12, 2024
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you sharing kind words and positive feedback! We value your business :)

Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish.
Friendly courteous customer service.
Skip was delivered nice and early, friendly driver and competitive prices.
We will definitely use this company again.

July 4, 2024
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you so much for your kind words!

Rated 5 out of 5 stars

Delivered nice and early

Delivered nice and early. Driver was incredible to manoeuvre the way he did and was keen to ensure it was placed as we wanted and was safe. Highly recommended

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

The lady Kat on the phone was so lovely…

The lady Kat on the phone was so lovely it was really quick and easy to arrange pick up for my rubbish and they took it same day with no fuss and were so quick at it gentleman was really polite and knocked before taking the stuff away I highly recommed this company and will 1000% only use yous in the future the lady on the phone genuinely was the loveliest person

March 27, 2024
Unprompted review

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