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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were let down by their experience overall. Consumers frequently expressed frustration, pointing out that the streaming platform constantly freezes, buffers, and crashes during important programmes. People explained that trying to watch live matches or series becomes impossible due to endless technical glitches and poor connection quality. Some people were dissatisfied with the excessive unskippable advertisements that repeatedly interrupt viewing sessions without resolving technical faults. Reviewers also mentioned that paying the national television licence fee feels unfair when the digital service fails to function properly. Users felt that the software has not received proper maintenance or modern updates for many years.

What people talk about most

Application

Consumers express deep frustration and disappointment with the app, citing a strong consensus that it is... See more

User experience

Users describe negative interactions with user_experience, expressing widespread frustration with the... See more

Service

Reviewers highlight deep dissatisfaction with the service, describing it as poor and unsatisfactory.... See more

Website

People report negative experiences with website, describing the platform as outdated and comparing the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Zero stars if possible Paying my TV licence for a rubbish service. Never connects yet broadband is mega fast.. Never remembers where you have left off if you do manage to get connected... Rubbish... See more

Rated 1 out of 5 stars

If I could give this a minus rating, I would. This app is so indicative of the shambles that is RTE as a whole. Spending other peoples money on complete and utter rubbish. First year IT students... See more

Rated 1 out of 5 stars

I read other reviews on this app and I can't understand why rte can't get some one in the field of developing an app that really works.. This app is total shite, constantly freezing, won't open half... See more

Rated 1 out of 5 stars

The RTÉ Player app is absolutely not fit for purpose. It crashes constantly, jumps forward or back in the middle of a programme, and often just switches itself off altogether. Trying to watch anythin... See more


Company details

  1. News Service
  2. Media Company
  3. Radio Broadcaster
  4. Television Station

Information provided by various external sources

ie is the brand name and home of RTÉ's online activities, located at the URL http://rte.ie.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(183)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst app ever

Worst app ever, slow , more adds than actual tv content, give up watching because of it , just wast of time

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

So bad so bad

So bad so bad. Keeps stopping during watching
And can’t fast forward adds

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Properly awful

Properly awful. And you wonder why people have a problem with the tv licence. Interface sucks. User experience sucks. True to yoyr name RTE. The app hasn't improved since 2015. It's literally exactly the same.

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

Too many ad's

Too many ad's, up to seven at a time, the TV license cost is painful enough this is ridiculous. I choose streaming to avoid ad's!!!

November 23, 2024
Unprompted review
Rated 4 out of 5 stars

Player is Dreadful

But Player is bad, man. do something RTE to save yourselves. Online experience is crap, sometimes have to shutdown browser just to continue watching. The red moving circle never times out! If you could do something to lift ratings then fix this..

November 2, 2023
Unprompted review
Rated 1 out of 5 stars

No player app on the tv.

On the player app on the tv. Doesn't work. No online help.
Also why in the name of God is Faircity still going... must be someone gaining somewhere🤔

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke, I have to pay Tv licence and then watch endless ads?!! TOTAL RUBBISH CONTENT most times, especially kids stuff I would be interested for my kids... NO THANKS.

August 6, 2024
Unprompted review

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