Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more
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Review summary
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Reviews shaping this summary
The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more
Company replied
Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more
Company replied
Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more
Company replied
Company details
Written by the company
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Contact info
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, South Africa
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
Reply from Rubberonline
Hi Richard
Thank you so much for your kind review! We're thrilled to hear that your order arrived on time and met your expectations. Your satisfaction is our top priority, and we look forward to serving you again soon!
Nice and easy
Clear and easy to use website... Good service and communication. Delivery was a bit slow, however we live out of a city and I suspect it was on the Courier side
August 7, 2024
Reply from Rubberonline
Hi Candice
Thank you so much for your incredible review! We’re thrilled to hear that you had such a positive experience with our service, ordering process, and website. Ensuring that every step of your journey with us is smooth and enjoyable is our goal, and we’re so glad to know we succeeded. We do however apologize for the slow delivery and will ensure to provide your feedback to our logistic partners. Your feedback motivates us to keep up the great work. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!
The on line purchase process was quick…
The on line purchase process was quick with no problems.
August 7, 2024
Reply from Rubberonline
Hi Ivonne
Thank you so much for your fantastic review! We’re delighted to hear that you found our ordering process smooth and easy. Making sure our customers have a hassle-free experience is a top priority, so it’s wonderful to know we hit the mark. If you ever have any questions or need further assistance, we’re here to help. We look forward to serving you again!
from the moment I placed my order (and…
from the moment I placed my order (and this was my first time so I was a bit nervous) I felt comforted by the level of communication that happened to make me feel like I was in good hands. Customer service was excellent, delivery swift and the products were as expected.
August 13, 2024
Unprompted review
Reply from Rubberonline
Hi Nathalie
Wow, thank you so much for your detailed and thoughtful review! We're absolutely thrilled to hear that you had such an amazing experience with our service delivery. Your kind words mean the world to us, as we strive to provide the best service possible to our customers. We're so glad we could meet (or exceed) your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!
Kept me updated about the delivery
Kept me updated about the delivery. Happy with their service.
July 2, 2024
Reply from Rubberonline
Hi Lorraine
Thank you so much for your wonderful review! We're delighted to hear that you were pleased with our service delivery. Providing top-notch service is always our goal, and it’s fantastic to know we succeeded in your case. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future
The service was exceptional
The service was exceptional. I ordered my product a d it was delivered.
July 17, 2024
Unprompted review
Reply from Rubberonline
Hi, Carol
Thank you for your feedback! We're glad to hear that you found our service exceptional and that your order was delivered to your satisfaction. We strive to ensure a smooth and efficient experience for all our customers. If you have any other needs or questions in the future, please feel free to reach out. We appreciate your support and look forward to serving you again!
We received an excellent service
We received an excellent service, from the moment we enquired in-line, and placed order, till to delivery, the service was literally spontaneous.
July 15, 2024
Unprompted review
Reply from Rubberonline
Hi, Andile
Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our service from inquiry to delivery. Your satisfaction is our top priority, and we are glad we could meet your expectations. We look forward to serving you again in the future!
Excellent and efficient service
Excellent and efficient service. What’s better was the delivery was received within 2 days. Will use them again.
July 5, 2024
Unprompted review
Reply from Rubberonline
Hi, Ridwaan
Thank you for your wonderful review! We’re delighted to hear that you found our service excellent and efficient, and that your delivery arrived so quickly. We look forward to serving you again in the future!
GREAT SERVICE FROM RUBBERONLINE AND…
GREAT SERVICE FROM RUBBERONLINE AND SAUDA. TRUSTWORTHY AND SPEEDY DELIVERY.
July 16, 2024
Unprompted review
Reply from Rubberonline
Hi, Elandra
Thank you for your fantastic review! We're thrilled to hear you had a great experience with Rubber Online and Sauda. Your trust and satisfaction mean a lot to us, and we're glad our delivery met your expectations. We look forward to serving you again soon!
The seamless and speedy process from…
The seamless and speedy process from order to delivery.
July 2, 2024
Reply from Rubberonline
Hi, Lorraine
Absolutely thrilled to hear you had such a seamless and speedy experience with us! Your satisfaction is our top priority, and we're committed to making every step of your journey with us as smooth as possible. If you have any more feedback or suggestions, we're all ears. Looking forward to serving you again soon!
Reply from Rubberonline
Good morning,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Ensuring that orders are handled smoothly is a top priority for us, and it's wonderful to know that we met your expectations.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Reply from Rubberonline
Good morning,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our service. Making your experience smooth and enjoyable is what we strive for, and we're thrilled that we could meet your expectations.
If there's anything else we can do for you, please feel free to reach out. We look forward to the opportunity to serve you again soon!
great customer service
my quotation was done promptly, delivery was quick, great attention to detail. email sent to notify every step until delivery. 10/10 service.
July 7, 2024
Unprompted review
Reply from Rubberonline
Good morning, Mdu
Thank you so much for your fantastic review! We are thrilled to hear that you were pleased with our service from start to finish. Ensuring prompt quotations, quick delivery, and attention to detail are priorities for us, and we're delighted that we could meet your expectations.
Your feedback means a lot to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Fantastic customer support
Fantastic customer support. Helpful. Friendly and efficient.
July 4, 2024
Unprompted review
Reply from Rubberonline
Good morning, Chantelle
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer support team. Being helpful, friendly, and efficient are qualities we prioritize, and it's fantastic to know that we met your expectations.
If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to help and look forward to serving you again soon!
Five star service
Prompt delivery; quick responses to queries; obvious integrity. One could not ask for more.
June 28, 2024
Unprompted review
Reply from Rubberonline
Good morning, Paul
Thank you so much for your glowing review! We're delighted to hear that you found our service prompt, responsive, and characterized by integrity. Meeting your expectations is our goal, and your satisfaction means a lot to us.
If you have any more queries or if there's anything else we can assist you with, please don't hesitate to get in touch. We look forward to serving you again in the future!
The size you order is what you get
The size you order is what you get. In our case, a perfect fit.
May 31, 2024
Reply from Rubberonline
Hi, Hanlie
Thank you for the fantastic feedback! We're thrilled to hear that the size you ordered fit perfectly. Customer satisfaction is our top priority, and we're delighted that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!
"Toppie Story"
Being a "toppie", I haven't ordered online much, but this experience was so easy and straight forward. Service is very efficient and swift. The product I ordered was exactly what I wanted and I will definitely order again from you guys. Well done and keep up the good work
June 13, 2024
Unprompted review
Reply from Rubberonline
Hi, Russell
Thank you so much for your kind words! We're thrilled to hear that your first online ordering experience with us was a success. Making the process easy and straightforward for our customers is one of our top priorities, so it's fantastic to know that you found our service efficient and swift.
We're delighted that the product you ordered met your expectations perfectly. Your satisfaction means a lot to us, and we look forward to serving you again in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.
Thanks again for choosing us and for your encouraging feedback. We appreciate your support!
Quick and efficient service
Initially they did not have the product in stock, but once it arrived and the order was placed, we received a very quick and efficient response. Delivery took place within two working days.
May 29, 2024
Unprompted review
Reply from Rubberonline
Good afternoon,
Thank you for taking the time to share your experience with us! We apologize for the initial inconvenience regarding the product availability. However, we're thrilled to hear that once the product arrived and your order was placed, our team was able to provide you with a quick and efficient response. And we're glad to have met your expectations. We appreciate your patience and understanding, and we look forward to serving you again in the future!
Great products and swift service
Great products and swift service. Would recommend to anyone who needs certain rubber products
May 16, 2024
Unprompted review
Reply from Rubberonline
Hi, Bruno
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our products and experienced our swift service. Your recommendation means a lot to us. We look forward to serving you again.
Reply from Rubberonline
Hi, Johan
Thank you for your kind words! We're thrilled to hear that you found our service reliable and swift. Your satisfaction is our top priority, and we look forward to serving you again in the future. 🌟
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