Recently bought an Apple Watch Ultra 2 and really happy with the product. The watch is in excellent conditions and came as was advertised. Value for money surely.
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Phone arrived quickly, working fine and in very good condition - so I was very pleased. Unfortunately, as a technophobe, I was not able to even set it up properly, and really struggled, so decided... See more
Company replied
Exactly as described. Pristine condition, check. Delivered within 3 days, check. No dramas and to be honest I was expecting one. Deal seemed too good to be true which usually means there's something d... See more
Company replied
Bought a refurbished iPhone 11 in December 2021. After 5 months it started behaving erratically, switching off mid use, even with full battery. This then became increasingly frequent and now battery d... See more
Company details
Information provided by various external sources
You want a new smartphone but you don’t want to pay the earth. We know buying used tech can be daunting. How do I know what I’m buying is legit? Will it work? Am I being overcharged? Let us introduce ourselves – We are RueZone, the place where you can buy preloved smart tech without the worry
Contact info
Unit 4, Eastcote Industrial Estate, HA4 9XG, Ruislip, United Kingdom
- 0203 150 1570
- info@ruezone.com
- ruezone.com
3.6
Average
219 reviews
No history of asking for reviews
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Reply from Ruezone
Hi RT,
Thanks for the kind review, good to hear your phone is satisfactory! :)
Kind Regards,
RueZone
iPhone SE
Very pleased with my iPhone se purchase.
It is as advertised in excellent condition and 100% battery health.
Thanks.
Brian
April 1, 2020
Unprompted review
Reply from Ruezone
Hi Brian,
Thankyou for the kind review! The SE is a great phone so I hope you enjoy it!
Many Thanks,
RueZone
Reply from Ruezone
Hi Lee,
Thanks for the review! We appreciate your kindness.
Kind Regards
Ruezone
Service was exemplary and the phone…
Service was exemplary and the phone was very nice.
March 28, 2020
Unprompted review
Reply from Ruezone
Hi Christine,
Thankyou for the great review, we're happy you are satisfied with your purchase!
Kind Regards
RueZone
Excellent service and great looking…
Excellent service and great looking phone for the price. 🙂
March 28, 2020
Unprompted review
Reply from Ruezone
Hi AJ,
Thanks for the kind review, we appreciate the words and the stars! :)
Kind regards,
RueZone Team
Excellent website and first class…
Excellent website and first class service. Very pleased with my refurbished Samsung s7
March 28, 2020
Unprompted review
Reply from Ruezone
Hi Barry,
Thankyou for the review, we're pleased you like the website and the service! Also, were happy to hear you're pleased with your Samsung.
Kind Regards
RueZone
Good service,paid extra for 24 hour…
Good service,paid extra for 24 hour delivery but it took longer with Royal Mail,
March 10, 2020
Unprompted review
Phone works ok heavy chips top and…
Phone works ok heavy chips top and bottom managed to hide it with a cover case
February 29, 2020
Unprompted review
I ordered and got the phone very…
I ordered and got the phone very quickly and in a very good state. However there was a software issue ; I wrote to the post-sale customer service, there answered very fast and asked me to return them the phone. I got it again a few days after, now everything seems to work.
February 27, 2020
Unprompted review
Reply from Ruezone
Hi Corentin,
Thankyou for the review, we hope your phone is now up to scratch and we offer our apologies to any inconveniences.
Many Thanks,
RueZone
Bought a phone from here
Bought a phone from here, not a scratch on it and in working order. Very satisfied.
February 27, 2020
Unprompted review
Reply from Ruezone
Hi Dean,
Thanks for the kind review, we appreciate your purchase!
Kind Regards,
RueZone
Arrived on time and worked
February 24, 2020
Unprompted review
Reply from Ruezone
Hi Fran,
Great to hear you are happy with our services, we hope you buy with us again!
Kind Regards,
RueZone
Purchased an S7
Purchased an S7. Handset arrived within 48 hours. Handset was in excellent working order with no visible wear.
February 24, 2020
Unprompted review
Reply from Ruezone
Hi Carlos,
Thankyou for the kind review, we're pleased you are satisfied with your phone!
Many Thanks,
RueZone Team
My new phone arrived fast & I'm very…
My new phone arrived fast & I'm very happy with it
February 19, 2020
Unprompted review
Reply from Ruezone
Hi Katie,
Its great to hear your phone is serving you well!
Many Thanks,
RueZone
Wont take 48 hours
I ordered the phone then received an email saying the colour I ordered wasn’t available so agreed another colour would do didn’t receive the phone for another week so emailed finally got a reply for it then to take nearly another week, getting a text off Royal Mail saying it’s been dispatched but tracking number didn’t work TIL the phone was delivered
February 16, 2020
Unprompted review
Excellent service and very professional
February 15, 2020
Unprompted review
Reply from Ruezone
Hi Gary,
Thanks for the kind review, we appreciate your purchase.
Kind Regards,
RueZone
The phone I ordered exceeded the…
The phone I ordered exceeded the description, it was delivered on time and in excellent condition, cleaned and ready to go. Everything as described, Great value. 10 out of 10.
February 10, 2020
Unprompted review
Reply from Ruezone
Hi Dan,
Thanks for the great review, we're pleased to hear your experience was a good one!
Many Thanks,
RueZone
Next day delivery iphone5 excellent…
Next day delivery iphone5 excellent condition works well very pleased with purchase.
February 3, 2020
Unprompted review
Reply from Ruezone
Hi Gerry,
It's good to hear you're pleased with the purchase, we hope you use our services again in the future!
Many Thanks,
RueZone
Absolutely fantastic service
Absolutely fantastic service. I received the handset the next day after ordering and all communication with the customer services has been top notch. Recommended!
January 13, 2020
Unprompted review
Reply from Ruezone
Thanks very much for your kind words Lyz!
Quick delivery
Quick delivery, phone came through with a better quality that i expected. I went for 'Very good' and it's practically brand new. Very happy. Didn't expect it to come with a 12 month warranty either which is great. Got the phone i wanted for 10% of the price of a new iPhone, which is great as i have no use for any of the newer features on the newer iPhones.
January 12, 2020
Unprompted review
Reply from Ruezone
Thanks Rob, glad you're happy with the phone we supplied you.
Great value for money was a little late…
Great value for money was a little late due to Christmas/New year period but fantastic customer service even phoned me back to make sure I knew the most up to date details
January 11, 2020
Unprompted review
Reply from Ruezone
Thanks for taking the time to leave us a review Caleb, we really appreciate it.
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