Ruff and Tumble Reviews 2,180

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability. Many people appreciate the excellent delivery service, highlighting quick dispatch and prompt arrival of their orders. The products, such as drying coats and bed covers, are frequently described as perfect fits and highly functional for their pets. Some people were dissatisfied with delivery issues, including delayed or lost items, and parcels being delivered to the wrong address. A few customers also mentioned that certain products, while generally good, had minor issues like being too large in some areas or the leather scratching easily.

What people talk about most

Product

Consumers express high satisfaction with the products, frequently highlighting their excellent quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy delivery, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speedy... See more

Order

Reviewers express satisfaction with the ordering process. Customers highlight the ease of ordering, the very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted that the burnham bolster bed towelling dog bed cover fitted my Ivy and Duke Large lounger bed perfectly!! Ivy and Duke don’t make anything like this so I took a gamble that this would fit an... See more

Rated 5 out of 5 stars

Ordered three large dog bed covers which arrived quickly (two days!) and look great! Dogs happily jumped into their nice clean new towelling bed sheets 😂 they look good quality and easy to put on an... See more

Rated 5 out of 5 stars

We ordered the drying coat and went to collect at the DPD collection centre. The QR code didn't work or the collection code. We found DPD most unhelpful and we were told that the parcel was being retu... See more

Rated 5 out of 5 stars

I brought the Burnham Bolster Towelling Bed Cover to keep my dog snuggly in the colder months and make it easier to clean. I can honestly say my dog seems very comfortable and loves going in his bed.... See more


Company details

  1. Pet Store

Written by the company

At Ruff and Tumble we are proud to be the market leaders in Dog Drying Coats. Our high-quality, super-absorbent, double thickness soft cotton towelling drying rugs, with their unique, practical yet stylish design, is what sets us apart from other brands. Everything we make at Ruff and Tumble is designed with dogs and their owners in mind. Our Dog Drying Robes, Mitts, Bed Covers and Sofa Throws are the ultimate solution for managing wet dogs. Designed with care, and made from top quality cotton towelling, the Ruff and Tumble range is simply essential for dog owners everywhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Arrived on time and packaged well

Arrived on time and packaged well. Size guide was spot on. My Spaniel is whiz at getting out of towels usually, but this one stays put. Perfect for the car journey home as typical spaniel can't keep out of the water.

August 26, 2025
Rated 5 out of 5 stars

Worth every penny!

So pleased with the Classic Dog Drying Coat. It fits my Cavapoo perfectly and he liked wearing it. I highly recommend these robes. My dog gets cold quickly and take a very long time to dry so this was very much needed. Would definitely buy this product again. Delivery was really quick too.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

They are FAB! The best!

They are FAB! I have 4 dogs in them and wouldnt ever use another brand. Their drying power is incredible and the dogs love them :) Would love to see some burnt orange coloured coats

August 26, 2025
Rated 5 out of 5 stars

....purchases that make you smile

I've bought a few things from Ruff and Tumble over the years (Drying coats, mitts, toweling bed covers, sofa covers, aprons, cooling coats, slip & clip leads and most recently crate mats) - I can honestly say, I love everything I have bought; everything is really good quality and lasts. My honest advice is, if you like the look of something and it's out of your price range, wait for a sale and then buy (I've tried other brands on the toweling items and they are just not the same and the toweling looks worn and pulls easily). I am just waiting for them to bring out a range of toweling dog bibs (just for photo cuteness).

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Dries our dog well.

Drying coat arrived at allotted time and I’m happy with it. Our dog will take a bit of getting used to it as he sat still and didn’t move for nearly 5 minutes, an unusual situation for a springer spaniel! It dried him well though and he didn’t make a fuss as we put it on him. It washed up well too. Happy with it.

July 28, 2025

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