Ruff and Tumble Reviews 2,180

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability. Many people appreciate the excellent delivery service, highlighting quick dispatch and prompt arrival of their orders. The products, such as drying coats and bed covers, are frequently described as perfect fits and highly functional for their pets. Some people were dissatisfied with delivery issues, including delayed or lost items, and parcels being delivered to the wrong address. A few customers also mentioned that certain products, while generally good, had minor issues like being too large in some areas or the leather scratching easily.

What people talk about most

Product

Consumers express high satisfaction with the products, frequently highlighting their excellent quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy delivery, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speedy... See more

Order

Reviewers express satisfaction with the ordering process. Customers highlight the ease of ordering, the very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted that the burnham bolster bed towelling dog bed cover fitted my Ivy and Duke Large lounger bed perfectly!! Ivy and Duke don’t make anything like this so I took a gamble that this would fit an... See more

Rated 5 out of 5 stars

Ordered three large dog bed covers which arrived quickly (two days!) and look great! Dogs happily jumped into their nice clean new towelling bed sheets 😂 they look good quality and easy to put on an... See more

Rated 5 out of 5 stars

We ordered the drying coat and went to collect at the DPD collection centre. The QR code didn't work or the collection code. We found DPD most unhelpful and we were told that the parcel was being retu... See more

Rated 5 out of 5 stars

I brought the Burnham Bolster Towelling Bed Cover to keep my dog snuggly in the colder months and make it easier to clean. I can honestly say my dog seems very comfortable and loves going in his bed.... See more


Company details

  1. Pet Store

Written by the company

At Ruff and Tumble we are proud to be the market leaders in Dog Drying Coats. Our high-quality, super-absorbent, double thickness soft cotton towelling drying rugs, with their unique, practical yet stylish design, is what sets us apart from other brands. Everything we make at Ruff and Tumble is designed with dogs and their owners in mind. Our Dog Drying Robes, Mitts, Bed Covers and Sofa Throws are the ultimate solution for managing wet dogs. Designed with care, and made from top quality cotton towelling, the Ruff and Tumble range is simply essential for dog owners everywhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

I can honestly recommend every product

I’ve become somewhat of a collector of this brand now and the reason I keep coming back is the quality! You won’t find better. I think my star buy is their bolster bed. It was worth every penny, it’s been used daily for two years and still comes up brand new after every wash

April 27, 2026
Rated 5 out of 5 stars

Brilliant dog bed

We bought our beagle a Burnham bolster bed (medium in olive) along with the wool topper in December 2025. We thought it was a lot of money to spend on a dog bed especially if he didn’t like it. Our fears were totally unfounded. Eddie loves his new bed, so much so that he now takes himself up to his bed each evening, which didn’t happen before. He also chooses his bed over ours which makes for a much more comfortable night’s sleep for all of us. The bed is really well made, it’s substantial and quite heavy which makes it less suitable for travelling. However we bring the wool topper with us when staying over. He loves the wool topper, again it is well designed with a non slip backing and a good thickness.We were slightly sceptical about a cream topper but it has remained fresh and clean with just a vacuum since we bought it 5 months ago.
Finally it is also worth mentioning the excellent customer service, in the shop Stamford, and by phone sorting out an Evri issue.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted that the burnham bolster bed…

Delighted that the burnham bolster bed towelling dog bed cover fitted my Ivy and Duke Large lounger bed perfectly!! Ivy and Duke don’t make anything like this so I took a gamble that this would fit and protect the bed from a soggy dog and it’s a perfect fit. So pleased as these covers are great and saves you having to wash the dog bed

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I messaged Ruff and Tumble for size…

I messaged Ruff and Tumble for size advice and stock availability and the soon came back to me

I got my 2 rescue dogs...cocker spaniel and springer spaniel one each last year ...they are fab and do the job brilliantly
Thank yo

April 18, 2026
Unprompted review
Rated 4 out of 5 stars

Dog drying coat

I have previously bought a dog drying coat and it has lasted well but the time has come for a new coat. I love the colour and quality of the new coat. They are expensive, but you get what you pay for - quality

March 30, 2026

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