Ruff and Tumble Reviews 2,180

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability. Many people appreciate the excellent delivery service, highlighting quick dispatch and prompt arrival of their orders. The products, such as drying coats and bed covers, are frequently described as perfect fits and highly functional for their pets. Some people were dissatisfied with delivery issues, including delayed or lost items, and parcels being delivered to the wrong address. A few customers also mentioned that certain products, while generally good, had minor issues like being too large in some areas or the leather scratching easily.

What people talk about most

Product

Consumers express high satisfaction with the products, frequently highlighting their excellent quality,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy delivery, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speedy... See more

Order

Reviewers express satisfaction with the ordering process. Customers highlight the ease of ordering, the very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted that the burnham bolster bed towelling dog bed cover fitted my Ivy and Duke Large lounger bed perfectly!! Ivy and Duke don’t make anything like this so I took a gamble that this would fit an... See more

Rated 5 out of 5 stars

Ordered three large dog bed covers which arrived quickly (two days!) and look great! Dogs happily jumped into their nice clean new towelling bed sheets 😂 they look good quality and easy to put on an... See more

Rated 5 out of 5 stars

We ordered the drying coat and went to collect at the DPD collection centre. The QR code didn't work or the collection code. We found DPD most unhelpful and we were told that the parcel was being retu... See more

Rated 5 out of 5 stars

I brought the Burnham Bolster Towelling Bed Cover to keep my dog snuggly in the colder months and make it easier to clean. I can honestly say my dog seems very comfortable and loves going in his bed.... See more


Company details

  1. Pet Store

Written by the company

At Ruff and Tumble we are proud to be the market leaders in Dog Drying Coats. Our high-quality, super-absorbent, double thickness soft cotton towelling drying rugs, with their unique, practical yet stylish design, is what sets us apart from other brands. Everything we make at Ruff and Tumble is designed with dogs and their owners in mind. Our Dog Drying Robes, Mitts, Bed Covers and Sofa Throws are the ultimate solution for managing wet dogs. Designed with care, and made from top quality cotton towelling, the Ruff and Tumble range is simply essential for dog owners everywhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

More than lived up to expectations

A lovely dry towel coat . The quality is good and loved the dark green colour . Sizing information was extremely helpful and coat fit perfectly

06/05/26 Just wanted to write an update after recently being on holiday and using the dry coat . I couldn't believe how effective it was and how quickly my dog dried . No smelly dog just a lovely soft haired dog .

February 23, 2026
Rated 5 out of 5 stars

Excellent quality product

Bought the classic drying coat for my vizsla. So much better than trying to use towels. He loves it so much he doesn't want to take it off! Great product and delivered quicker than expected.

January 26, 2026
Rated 5 out of 5 stars

The products are great

The products are great . We’ve ordered a few things over the years and they have been hard wearing and very good quality.
Easy to order with a very good website . All the products are really well described , so you can make informed choices on size, fit ,materials etc .
Highly recommended company and products .

January 26, 2026
Rated 5 out of 5 stars

Great product

Great product - this is our third dog drying coat - love the colours too. Lovely material - easy to put on our dog, great fit.

January 26, 2026
Rated 5 out of 5 stars

Fabulous quality

Fabulous quality, better than anything else I have used.
Dries the dogs very quickly.
Excellent also for using to keep my arthritic dog warm.
Customer service is really very good.
Would highly recommend this company.

January 26, 2026
Rated 5 out of 5 stars

We love our new coats

We love our new coats. They look amazing and calm both of our border collies down after walks. The British weather is always so muddy and wet and our dogs love to get covered so the coats mean they are mostly dry by the time we get home and by using the mitts as well, the mud doesn’t get shared with the hall walls for a change! A game-changer that Mum is eternally grateful for!

January 26, 2026
Rated 5 out of 5 stars

The most important fact, the working, medium dog loves it and I have my own bed back!

Easy to order, bought (in sale , thankfully as they are expensive!) two beds (small and M/L), a topper for the small bed (for a Shih Tzu) and a towelling-covering for the M/ L bed, and I was updated with delivery until DHL got it when updates stopped, although day of delivery was estimated. The beds are as described and shown in the video and the quality of the mattress in them is excellent.Side padding very robust so far, and so much better than all the many beds I have ordered from cheap online sites . Paying for this bed hopefully means I will save in the long term. Now the M/L dog will not sleep elsewhere which means I have my own bed back! Not yet had time to get dirty enough to wash but stitching seems good so don’t expect problems. Unfortunately, the Shih Tzu is not so keen, preferring to make a nest next to my husband at night and his donut bed during the day. So, in summary I think these beds suit working, bigger dogs than little ones, but if you know your dog’s favourite bed is similar, you probably can’t go wrong.

January 26, 2026
Rated 5 out of 5 stars

Fabulous!

The delivery of the drying robe was very prompt and it was well packaged. Our 31kg labrador took to it straight away.He fits the XL perfectly - his back length fell between the X and XL robe sizing,but I am pleased we went for the XL in the end.
The quality of the robe is superb and it does the job perfectly.Wish I had known about it years ago!
There us only one tiny niggle,and that is more due to me not realing that instead if it being a navy blue as it looks on the colour chart, it is more as the name suggests(!).. a true blackberry/ purple colour. I would have preferred a navy,but our dog loves it all the same.The deep velcro strips mean we can adjust accordingly,and the thick cotton towelling material soaks up mud and rain after walks - a really excellent dry robe which I heartily recommend.

January 26, 2026

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