RugbymasksReviews 

193
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Not the best masks i own, but happy to have the rugby teams on a mask to wear as thanks to Covid, these will make a nice addition to required mask collection. Weird how most places advertise adult siz... See more

Rated 5 out of 5 stars

I ordered the All Blacks and a Spring Bok mask and have to admit that I am satisfied with the purchase. However Rugbymasks weren't very helpful when trying to communicate with them about my concer... See more

Rated 2 out of 5 stars

EDIT: The product finally arrived nearly two months after ordering. Not great quality, though not terrible. Horrendous delivery time and customer service. I won't buy again. ORIGINAL: A month since... See more

Rated 3 out of 5 stars

Mask is really good quality and print. Only marking down because shipping took two months when it was indicated to be 1-3 weeks (a Christmas present ordered mid November that arrived mid Jan so too la... See more

Company details

  1. Activewear Store

Information provided by various external sources

When health officials said healthy people should wear facemasks, we started building prototypes until we made the perfect one for athletes. It’s got the airflow you need, a cool feel, and the best fit for running or training.


Contact info

3.5

Average

TrustScore 3.5 out of 5

193 reviews

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No history of asking for reviews

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3.5

All reviews

(193)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect, the masks are comfortable and everything was delivered within the 1-3 weeks they promised

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered weeks ago and haven’t…

I ordered weeks ago and haven’t received our mask yet - so feeling disappointed!!

September 8, 2020
Unprompted review
Rugbymasks logo

Reply from Rugbymasks

Hello Elaine, currently your item is in Transit due covid pandemic situation Shipping takes little bit longer than usual we are expecting that you will receive mask next few days thanks for your understanding and patience

Sincerely Rugbymasks Team

Rated 5 out of 5 stars

I bought these All Blacks Masks

I bought these masks,
As I thought it was a bit of a gimmick.
But they're very comfortable, and I'd recommend buying from them. You may have to wait 2 or 3 weeks. but it's worth it.

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

My son wears these masks and just loves them. He gets compliments often. His breathing isn’t obstructed and it is comfortable while covering his face where it should.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Not arrived yet

Not arrived yet so can't give review.
Have now arrived. Excellent quality. Thanks

August 27, 2020
Unprompted review
Rated 2 out of 5 stars

It was the wrong face mask so I when I…

It was the wrong face mask so I when I opened it I wasn't happy

August 27, 2020
Unprompted review
Rugbymasks logo

Reply from Rugbymasks

Hello Shane could it be possible to send us your order ID? and we will ship immediately new mas for you

Sincerely

RM Team

Rated 1 out of 5 stars

Would love to give good review but…

Would love to give good review but still haven’t received anything yet.

August 27, 2020
Unprompted review
Rugbymasks logo

Reply from Rugbymasks

Dear Adam Tracking numbers Says item has been delivered to you LZ255137675CN
We are sorry for late delivery Could it be possible to Change review ?

Rated 1 out of 5 stars

Not happy

I can’t really rate you as i still haven’t received my purchases yet, and seeing as you’ve taken my money for the items, is there any chance of getting my goods ???

August 25, 2020
Unprompted review
Rugbymasks logo

Reply from Rugbymasks

Dear Steven, we are sorry for the inconvenience. Usually Free International shipping to UK takes 9-18 business day. currently your item is in transit and we are expecting that you will receive it next few days
If you have any more questions feel free to send us mail info@rugbymasks.com

Sincerely

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