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See what reviewers are saying

Rated 5 out of 5 stars

For me, the clever use of iconic fonts & symbols is very appealing. I've purchased several items in the last few months & can report no fading or mileage issues, shipping and delivery are excellent.... See more

Rated 4 out of 5 stars

If you want unusual rugby related merchandise then this is the perfect site. The packaging is brilliant. In the past I have ordered mugs from other places, the majority of which were badly damaged wh... See more

Rated 1 out of 5 stars

If I could give this company no stars I would. Their customer service is non existent. I ordered a mug for my son for Christmas which on delivery you could hear that the contents were smashed before... See more

Rated 5 out of 5 stars

Delighted with my recent purchase of some B&I Lions T shirts. Prompt delivery and size guide near perfect. Great quality of the T shirts illustrated by how well they still look after constant machine... See more

Company details

  1. Clothing Store
  2. Printed Clothing Store

Written by the company

An online Shop selling t-shirts, hoodies and other clothing, drinkware and housewares for Rugby players, their families and friends.


Contact info

3.4

Average

TrustScore 3.5 out of 5

371 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I have twice ordered sweatshirts in 2xl…

I have twice ordered sweatshirts in 2xl and received 2 sweatshirts in the wrong size (xs) and one in the wrong colour.
They appear good quality and have delivered swiftly- it is a shame they cannot actually send what was ordered.
Each of my three emails requesting have been auto acknowledged- but no other response to guide on replacement, returns or refunds. This lack of customer care will ultimately impact on their business.

January 10, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I’m giving one star for appallingly customer service. I have emailed them 4 times and no response. The Christmas jumper I ordered didn’t turn n up in time for Christmas. I know there was a postal strike but it took much longer than stated for the jumper to be made and go through the QA process ultimately meaning that it got stuck in the middle of the strike. I will not be rushing back to make any further orders or recommending to friends and family which is a shame as I was really pleased with the product and they would have had a customer for life

November 11, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible quality prints

Terrible quality prints, after first wash (following instructions) it's begun to peel off. Wish I could attach the photo's!

Ordered on 14th Dec - paid extra to ensure delivery before Christmas as stated on website, they were still sending out advert emails saying order on 17th for delivery before xmas. Arrived on the 28th Dec.

Emailed over a week ago and still no response.

December 28, 2022
Unprompted review
Rated 5 out of 5 stars

TOP QUALITY PRODUCTS AT GREAT PRICES

TOP QUALITY PRODUCTS AT GREAT PRICES, DELIVERY VERY EFFICIENT. WOULD HAVE A DIFFICULT JOB FINDING A COMPANY SO CARING ABOUT THEIR CUSTOMERS. KEEP UP THE GOOD WORK PEEPS AND YOU WILL FOREVER HAVE MY CUSTOM.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

I have ordered a few items from…

I have ordered a few items from rugbynut over the past few years. The quality has been great, delivery fantastic. The recipients have loved the items and still wear them. I have again this year ordered items for gifts as so happy with the items and service. Would highly recommend.

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid ordering from this company!!

Ordered a jumper and paid extra for swift delivery. Still not received despite several attempts to chase my order via email. No response from company apart from several marketing emails trying to sell more products.!! Still advertising for Christmas delivery on Instagram when they clearly cannot meet existing orders. I so wish I had checked out the reviews before paying my money, which was swiftly taken from my account 😡😡

December 9, 2022
Unprompted review
Rated 1 out of 5 stars

I should have checked reviews on Rugby…

I should have checked reviews on Rugby Nut before I placed order. Problem with my item and as many others have noted - no response from Rugby Nut! That’s a bit of a turnaround from them as when I left the item in my ‘basket’ for a couple of days I was bombarded with emails from them persuading me to complete purchase. Buyers beware - avoid Rugby Nut at all xosts

December 6, 2022
Unprompted review

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