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See what reviewers are saying

Rated 5 out of 5 stars

For me, the clever use of iconic fonts & symbols is very appealing. I've purchased several items in the last few months & can report no fading or mileage issues, shipping and delivery are excellent.... See more

Rated 4 out of 5 stars

If you want unusual rugby related merchandise then this is the perfect site. The packaging is brilliant. In the past I have ordered mugs from other places, the majority of which were badly damaged wh... See more

Rated 1 out of 5 stars

If I could give this company no stars I would. Their customer service is non existent. I ordered a mug for my son for Christmas which on delivery you could hear that the contents were smashed before... See more

Rated 5 out of 5 stars

Delighted with my recent purchase of some B&I Lions T shirts. Prompt delivery and size guide near perfect. Great quality of the T shirts illustrated by how well they still look after constant machine... See more

Company details

  1. Clothing Store
  2. Printed Clothing Store

Written by the company

An online Shop selling t-shirts, hoodies and other clothing, drinkware and housewares for Rugby players, their families and friends.


Contact info

3.4

Average

TrustScore 3.5 out of 5

371 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DONT BUY FROM THIS SITE

Jumper arrived very promptly however it was too small I have sent SIX emails to these people and had no reply, also phoned multiple times only to be told they are working from home due to Covid ???However I have received an email bribing me with 10% off my next order to write a good review.
RICHARD - I will give you a good review once you do what you say you will do and forward your returns information.

November 1, 2022
Unprompted review
Rugby Nut logo

Reply from Rugby Nut

Hi Andy,

Please read the terms of return on our website.

I appreciate the frustration but we DO NOT offer returns/refunds/exchanges for incorrect size selection. You can find the full article here: https://rugbynut.co.uk/policies/refund-policy

We are a print on demand company, we don't hold stock and are not setup for returns.

Sorry for any disappointment caused.

Rated 1 out of 5 stars

Avoid at all cost

Ordered a Xmas jumper based on their size chart, when it arrived it was too small, I measured it & was 4ins smaller than their size guide. I have since emailed & even tried to call to arrange a return & not had a response. Jumper was dispatched quickly customer service appalling.
Been told the issue as now been resolved, I have to question how as I still haven’t done my return & STILL waiting for the Return address. My best advice avoid this company

November 3, 2022
Unprompted review
Rugby Nut logo

Reply from Rugby Nut

Hi Samantha,

Sorry to hear your disappointment. I undserstand the issue has already been resolved.

Hopefully we will see you again and we can improve on this score.

Louie

Rated 1 out of 5 stars

Do not buy from this website

I ordered the wrong size and emailed them straight away. I received an auto reply then nothing until an email saying they were despatching the jumper. How can the "made to order" item be made and despatched before an email is read and responded to?
Several emails and calls later I have the wrongly sized item but no way to return it.
I would not recommend this web site at all, the products may be OK but the customer service is non-existent if things go wrong.

October 22, 2022
Unprompted review
Rugby Nut logo

Reply from Rugby Nut

Hi Emma,

Please read the terms of return on our website.

I appreciate the frustration but we DO NOT offer returns/refunds/exchanges for incorrect size selection. You can find the full article here: https://rugbynut.co.uk/policies/refund-policy

We are a print on demand company, we don't hold stock and are not setup for returns.

Sorry for any disappointment caused.

Rated 5 out of 5 stars

TopScrummy dad

Ordered a TopScrum t-shirt for Father’s Day, arrived in plenty of time . Top quality material and true to size . Gift went down a treat (was for my rugby/top gun mad partner from his step-daughter)

July 2, 2022
Rated 5 out of 5 stars

Excellent quality!

I have bought many tshirts and hoodies from you - probably 6 or 7 at least - and have never been disappointed with any of them. Brilliant quality and the printing is absolutely excellent. Thank you!

June 19, 2022
Rated 5 out of 5 stars

This was a present for a family member

This was a present for a family member, quality product well made and very easy to order online. Arrived on time and it made a perfect gift, very pleased and would order again.

April 23, 2022
Rugby Nut logo

Reply from Rugby Nut

Wonderful news, thank you Edward

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