Pre ordered 50kg adjustable dumbbells. Shipment took a little longer to arrive than Lawrence expected but the communication was great and quality of the product is A1. Best adjustable dumbbells I've... See more
Company replied
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Little hesitant to buy such a big ticket item online. Team at Rug and Rig were so efficient in getting order to me. Even answered a question I had re assembly on NYD within minutes. Very impressed, an... See more
Dropped one of the adjustable weights and accidentally broke it whilst working out. I came over to Rug and Rig Fitness’s location in Bayswater and was assisted by Lawrence who was kind enough to repai... See more
Company replied
Fantastic customer service - super speedy to handle my request to change a barbell package to suit my needs. Awesome price. Great that it is free pickup - my only advice is for the pickup point to ha... See more
Company replied
Company details
Written by the company
We believe everyone deserves a simple and convenient path to a healthier you. That's why we offer high-quality, functional fitness equipment for the home gym. Our passionate team curates a range of affordable workout essentials, including Squat racks for building strength and power, Adjustable dumbbells for versatile, space-saving workouts, Olympic bumper plates and bars for serious weightlifting enthusiasts, Kettlebells for dynamic and full-body conditioning FID adjustable benches for maximizing your exercise options. Rug and Rig Fitness is your trusted source for unbeatable convenience: Train anytime, anywhere with our top-notch home gym equipment. Simple and practical fitness: We believe in straightforward workouts that deliver results. Unparalleled value: Get the gear you need at prices that fit your budget. Invest in your health and empower your fitness journey with Rug and Rig Fitness!
Contact info
12/14 Burgess Road, 3153, BAYSWATER, Australia
- 61 3 8338 4050
- support@rugrigfitness.com.au
- rugrigfitness.com.au
4.7
Excellent
244 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Awesome service
Awesome service from purchase to delivery and the machine works well
October 21, 2024
Reply from Rug and Rig Fitness
Hi Gary,
Thank you so much for taking the time to share you feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
Great product
October 3, 2024
Reply from Rug and Rig Fitness
Hi Alex,
Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing our product.
Happy training,
Team Rug and Rig
Fast delivery and good price
Quality is good, price + postage was cheapest I could find and was shipped and delivered super quick.
September 30, 2024
Reply from Rug and Rig Fitness
Hi Chris,
Thank you for your feedback. We are glad to hear that you were satisfied with our product/service. Your satisfaction is our priority. Thank you for choosing us.
Happy training!
Team Rug and Rig
Fantastic customer service
Fantastic customer service. Very prompt replies. Excellent product and super fast delivery. Couldn’t ask for much more than that. Loving the new adjustable dumbbells.
September 20, 2024
Reply from Rug and Rig Fitness
Hi Peter,
Thank you so much for taking the time to share you feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
Friendly
Friendly, attentive, great customer service and helpful. Will shop here again
September 18, 2024
Reply from Rug and Rig Fitness
Hi Toby.
Thank you so much for taking the time to share you feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
Reply from Rug and Rig Fitness
Hi Alex,
Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing our product.
Happy training,
Team Rug and Rig
Reply from Rug and Rig Fitness
Hi Claire,
We appreciate your positive feedback. Always happy to provide the best. :)
Happy training,
Team Rug and Rig
Excellent service
Excellent service
Helpful communication
Rapid shipping
By far superior to my recent experience with one of your competitors
Will be back for future purchases
Thanks so much
August 21, 2024
Reply from Rug and Rig Fitness
Hi Catherine,
Thank you for your feedback. We are glad to hear that you were satisfied with our product/service. Your satisfaction is our priority. Thank you for choosing us.
Happy training!
Team Rug and Rig
High quality gear
Delivery was done over 3 days separately, high gear quality! Pay what you get.
August 4, 2024
Reply from Rug and Rig Fitness
Hi Nic,
Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing our product.
Happy training,
Team Rug and Rig
The communication was good
The communication was good ! The shipping is slow, I ordered a week ago & still haven’t gotten a tracking number or an email to say my purchase has been sent.
August 2, 2024
Reply from Rug and Rig Fitness
Hi Michelle,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the delay in providing tracking information for your order. We want to assure you that we had to take extra precautions to ensure the safe delivery of your item, which had resulted in a longer processing time. We appreciate your patience and understanding as we work to ship your order securely. If you have any further questions or concerns, please feel free to reach out to our customer service team for assistance. Thank you for your understanding.
Team Rug and Rig
Reply from Rug and Rig Fitness
Hi Stuart,
Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing our product.
Happy training,
Team Rug and Rig
Great product at a great price
July 7, 2024
Reply from Rug and Rig Fitness
Hi Franklin
Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing our product.
Happy training,
Team Rug and Rig
Great value adjustable dumbbells
The delivery of my adjustable dumbbells was incredibly quick. I received them the day after I ordered them and they work exactly as expected.
June 30, 2024
Reply from Rug and Rig Fitness
Hi Kelvin,
We're thrilled to hear that you were pleased with our service/product and that it arrived promptly.
Happy training,
Team Rug and Rig
Great Quality
Free next day delivery, high quality gear, couldn’t ask for anything else!
July 14, 2024
Reply from Rug and Rig Fitness
Hi Alex,
Thank you for your feedback. We are glad to hear that you were satisfied with our product/service and that your order arrived on time.
Happy training!
Team Rug and Rig
Reply from Rug and Rig Fitness
Hi Nathan,
We're thrilled to hear that you were pleased with our service/product and that it arrived promptly.
Happy training,
Team Rug and Rig
Reply from Rug and Rig Fitness
Hi Scott,
Thank you for your feedback. We are glad to hear that you were satisfied with our product/service and that your order arrived on time.
Happy training!
Team Rug and Rig
Excellent!
The barbell and bumper plates I ordered are amazing quality, they were also delivered in super fast time. Excellent service all throughout.
June 30, 2024
Reply from Rug and Rig Fitness
Hi Sharon,
We appreciate your positive feedback. Always happy to provide the best. :)
Happy training,
Team Rug and Rig
Reply from Rug and Rig Fitness
Hi Cliff
We are glad to hear that you were satisfied with our service/product and that it came on time.
Happy training!
Team Rug and Rig
Fast delivery and quality product
Fast delivery and quality product! Will definitely be ordering again from them!
June 10, 2024
Reply from Rug and Rig Fitness
Hi David,
We appreciate your positive feedback. Always happy to provide the best. :)
Happy training,
Team Rug and Rig
Great product, great price!
Great product for the price and the delivery came very quickly. Would definitely recommend!
June 7, 2024
Reply from Rug and Rig Fitness
Hi Ben,
We're thrilled to hear that you were pleased with our service/product. Our top goal is your satisfaction, and we value your opinions. Thank you for choosing our product.
Happy training,
Team Rug and Rig
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