Rugs.co.uk Reviews 1,495

It was quick and easy but I would prefer to review after the rug has arrived

I ordered a rug and received via UPS six days later . Was able to track it from USA. It should have been clearer that it is not a UK company however as I am happy with the rug returns are not an issue

Lots of choice of rugs and sizes. Also proper rugs, not flimsy fabric with a pattern printed on. And the sale prices are amazing. Lots of good reviews. Cant wait for rug to arrive, have already recommended.

The option to visualise the rugs in your room is extremely helpful

Product range seemed to meet our requirements. Competitive pricing and delivery included.
Easy to use website.

Easy and quick. Just amazing

Good clear photos.
Easy to navigate payment process

I wish I’d never heard of them. Uk company you think, if anything is wrong it will be easy to resolve you think. No, products come from USA so returning is a nightmare. I made the mistake of accepting their returns paperwork -turns out is was fake tracking number. They got the product back and I couldn’t prove it so no refund. SCAMMERS don’t touch them

Well I did write a good revue a few weeks ago and that experience was as reported but now I would like to cast doubt on future dealings with the company. They do give the impression of being in the UK which they are not and therefore consider the last transaction as lucky for us that we got what we wanted but with only about a 50/50 chance of things going well we shan't bother again.

I had to ask a question about the rug l wanted to buy and someone was quick to get back to me. I needed a certain size which l couldn't find on a lot of websites. There were plenty of rugs of various sizes.

Easy to find items on the website, good selection of rugs. Only just ordered so can't rate the actual rug at this stage.

Spammers - I don't recall using this site, and if I did I didn't sign up for emails, yet I keep receiving them and unsubscribing achieves nothing.

Not a good shopping experience. I ordered a rug which on arrival was really not nice. When trying to return it was given the option of returning it to America or Switzerland. The cost would work out half the amount of what the rug cost. I purchased from a Uk Company so would expect to return it to the Uk. Instead we have just had to live with a product we are not happy with.

I ordered the Baja multicoloured rug for inside my front door, mainly because it's wipe-clean (muddy shoes/boots/trainers), but also because it's so attractive, with so many colours it goes with everything! I'm so pleased with it, I've ordered another - this time a runner, to go in the long narrow part of the hall. The quality is excellent, and the colours shown online are identical to the actual product. These rugs come from the USA, which I didn't realise at the time, but they arrive promptly, with no additional costs, as stated on the RUGS UK website. Highly recommended!

Amazing choice, great prices, fast free delivery

Misleading - Not a UK company. Wouldn’t use them again. Overpriced poor quality rug arrived. Has to be retuned to Switzerland at your expense or you can have half your money back instead and keep the rug! Bought a better rug on Amazon for a third of the price.

Very clear site, easy to search prices, colours and styles. Massive choice and very good reductions.

Straightforward purchase. I saw a rug we liked, bought it very simple to use website.

Much to choose from. Always been very satisfied with the many rugs we have bought from Rugs.
Excellent quality and fast delivery.

Not a comfortable online purchase experience, primarily because you don't receive an email confirmation. I paid by PayPal and only had their paperwork. After the purchase, I searched further and found that it was actually a USA company... using a .co.uk URL. A tad deceitful.
Luckily did receive the jute rug but not comfortable making orders with zero paperwork received, except from my PayPal account confirming they had paid them.