Ruislip Appliances Reviews 182

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Have been using Ruislip appliances for years and wouldn't go anywhere else locally. These guys have fitted at least 3 properties for me, excellent price, did exactly what they said they would, when... See more

Company replied

Rated 5 out of 5 stars

We have used Ruislip appliances over many years, whether that’s supply and install or just supply, we always get honest advice, with which product to use and the service and fitting is always 5 star... See more

Company replied

Rated 5 out of 5 stars

Highly Recommend Ruislip Appliances. My elderly mother needed a small under the counter fridge. Tristan was so patient, explained which products she could choose from, that would fit the existing spac... See more

Company replied

Rated 5 out of 5 stars

I have been using ruislip aappliances in the region of six years , We are a good sized sub contract 7 main build contractor with a turnover in excess of 30M, If i need anything in the white goods... See more

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Company details

  1. Appliance Store

Written by the company

Based in Ruislip since 1958 we supply Hillingdon and Greater London with Domestic Appliances. We price match against major retailers to ensure we are competitively priced. We keep thousands of products in stock for same-day collection or next-day delivery and installation! Visit us in-store or shop online!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

182 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Speedy and professional

We had an emergency need to replace a dishwasher in our offices or no-one would have been able to drink coffee! Within 3 hours of contacting them Ruislip Appliances had taken our old machine away, tidied up the mess around the old broken machine and installed the new one. Normal coffee service was resumed! Great job guys, thanks!

November 3, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

I found an exceptional variety of stock at good prices with informed staff to help with my choice

I was pleasantly surprised to see so many top brand items on display in one area. I like a bargain so the option to buy display items which were current, in good condition and at considerably less than full price was irresistable. The four items I purchased have proved to be better than my expectations and I will return to Ruislip Appliances as a first call for future kitchen electrical requirements.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

First stop, before I compare - EVERY time!!

I bought from Ruislip Appliances in 2009 when they were highly recommended to me by a friend. I was very impressed then and have used them very recently again. Needless to say, the level of service and ability to source the exact product I was after, was a smooth operation from initial phonecall to finished and timely delivery. I had a hiccup with one of the products but Ruislip Appliances were patient, understanding and helpful throughout and helped me sort the issue.
I would not hesitate for a nano second to recommend Ruislip Appliances to anyone!

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Finally an Online Appliance supplier who knows what they are talking about !

I have never yet found a Website that sells something i needed with staff who actually know what they are talking about, after several calls to Ruislip Appliances & speaking with 2 of their staff i soon had enough good information to make my choice from the ranges they offer. I thought that i knew what i wanted but after speaking with the staff, and the advice that they gave me i changed my mind and ended up purchasing appliances better than i thought i would get for the budget i had.

Excellent advice with, with a personal service, highly recommended

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Super Service with a smile

One of the few suppliers to have the Miele microwave I wanted in stock to look at, although the colour was white and not black as my wife wanted. Not a problem I could have any colour in a few days.
Phoned the shop on the Friday, ordered and paid over the phone.
Shop called back on the following Wednesday, "you can collect your microwave today or we can deliver tomorrow", being local we collected straight away.
The price offered without any asking was better than any other supplier, and another plus was there was no pressure to buy any dubious warranties.
We have bought from this company many years previously, and will ask them to quote for any appliances we wish to purchase in the future.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Hot Nights

We have just bought 2 Duplex night storage heaters from Ruislip Appliances.
They suggested an electrician to fit them. So Mike picked up the heaters from Ruislip, delivered them to us and fitted them.
Everything was done and dusted within a week and now we are as warm as toast.
Great service all round.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Still in the Garage!!! - Waiting to be fitted!!!

Neff Appliances - bought ages ago and being fitted in the next two weeks - whoo hoo.

Ruislip Appliances - good choice of appliances - friendly helpful staff and competitive prices - what more do you want!

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Easy, honest transaction and great value

Saw oven on eBay and thought starting price was too good to be true. Anyway, placed bid and won appliance. Contacted seller about collection and they were more than helpful.
When a went to collect goods, again, very friendly service and efficient too. Hints given (such as how not to pick oven up) and help into car. Overall a really easy, pleasing transaction and the Siemens oven is a good piece of basic kit. I would definitely recommend Ruislip Appliances and will consider them as a primary contact when I am refitting my kitchen

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Faultless service - knowledgeable staff from the moment I went is to the delivery

What I call a back to a traditional proper shop where you can speak to knowledgeable people who advise what's best for you and not the cash register. I got great advice and steered to products that suited me. I was originally going for expensive products with even looking at features. I soon learned that I needed to look for what I wanted to use it for.
Great sound advice and I ended up saving money. It made such a change to speak to people who knew all about everything they sold in detail. Instead of those giant warehouse shops who seem to flog you whatever they have in stock. Even the delivery was great. The driver waited 15 minutes for the Kitchen fitter to finish and then brought the items into the house. Will definitely be shopping here again!

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 2 out of 5 stars

Didnt do what they said

I originally ordered the washing machine from Ruislip Appliances as I was told the item could be delivered on Friday 2nd Nov. This was important as my partner was at home that day. The next day I found out that the washing machine would be delivered on Thursday 1st Nov; Friday was not an option. We then had to change our plans in order to be at home when the thing was delivered.

November 2, 2012
Unprompted review
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Reply from Ruislip Appliances

Dear Mr Mather’s,
Sorry you have this experience of Ruislip Appliances Ltd, it falls well below our high standards, we have looked into the matter and although there were reasons your delivery was not able to be done on the selected day we are sorry you have had this experience with us.

Regards Nick Mooney Director

Rated 5 out of 5 stars

Couldn't ask for more.

Nick and his colleagues give excellent advice, service and products.

As a bonus they are all good company.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Helpful and speedy delivery

Supplied and installed my washing machine speedily. Helpful, on-the-ball people.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Friendly, helpful service and great prices.

The sales staff were extremely friendly and efficent in providing prices, which were excellent.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Fantastic Service

I ordered a product that was not new. Although it was out of stock, they still ordered a new product and charged me the same price. Delivery was swift and easy as well!

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Fantastic help in buying, paying and delivery

No-one could have been more helpful during the entire process, particularly the delivery guys who shifted a 50 year old, cast iron casing old freezer to get the new one in.

I cannot recommend you enough - start to finish

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 4 out of 5 stars

Efficient service and installation.

Very happy with all the appliances I have bought.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future and hopefully earn that 5th Star

Rated 5 out of 5 stars

Very efficient service

Very happy with my purchase. Ordered it at 7.30am and it was here by 1pm!
The men that delivered it were polite and courteous and I'm very happy with my new fridge.
Excellent value for money too.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Great products, great service.

As usual, great service with very good product knowledge, at a good price. What more can you ask for?
Would highly recommend.

November 2, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

nice to be treated as a customer not just as another order

From the first enquiry regarding the product that we wanted where time was taken to talk to us in a sensible manner, send a photograph of the product all of which was conducted in a comfortable process and in addition a good price. Yes. we would reccommend your company.

October 30, 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

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