While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Please do not use this business if you can help it. The owner is a complete disgrace - unwilling to talk to his customers and even acknowledge their frustrations. They are a terrible company with no c... See more

Rated 5 out of 5 stars

A great experience! We live down a country lane and hell will probably freeze over before Openreach get here so when I saw these guys installing a fibre network down here a couple of months a... See more

Rated 5 out of 5 stars

Happy to provide the first review of a speedy and smooth service. The install was arranged at short notice, after talking with the team on site while they were connecting our neighbour's property. T... See more

Company replied

Rated 5 out of 5 stars

Without Runfibre our area would have been left with deadly slow copper based broadband as Openreach had missed us out of their local upgrade programme. Fast installation & friendly staff at a fair pri... See more

Company details

  1. Internet Service Provider
  2. Internet Provider

Written by the company

Runfibre is a full fibre network operator and internet service provider, specialising in rural and social communities whilst bridging the digital divide.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very practical and efficient team…

Very practical and efficient team providing a great service. Brilliant communication throughout. Very effortless process.

July 28, 2022
Runfibre Ltd logo

Reply from Runfibre Ltd

Many thanks for taking the time out and leaving a positive review. Thank you

Rated 5 out of 5 stars

A speedy and smooth install

Happy to provide the first review of a speedy and smooth service. The install was arranged at short notice, after talking with the team on site while they were connecting our neighbour's property. The procedure was clearly explained and ran accordingly. The month's free trial is an excellent way to ensure a consistent service is in place once our current contract ends. A very friendly team, so many thanks to all.

April 19, 2022
Unprompted review
Runfibre Ltd logo

Reply from Runfibre Ltd

Thanks for taking the time and being our first trust pilot review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look